Format:
Online-Ressource (166 p)
ISBN:
9780789030887
Content:
Design and deliver traditional reference services in new and innovative waysLibrarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference services in a wide range of settings. The book's contributors relate first-hand experiences in libraries large and small, public and academic, and urban and rural dealing with a variety of changes, including virtual reference, music reference, self-s
Note:
Description based upon print version of record
,
Front Cover; New Directions in Reference; Copyright Page; Contents; Introduction: Byron Anderson and Paul T.Webb; New Roles for Librarians; Virtual Reference: A Reference Question Is a Reference Question . . . Or Is Virtual Reference a New Reality? New Career Opportunities for Librarians: Mary-Carol Lindbloom, Anna Yackle, Skip Burhans,Tom Peters and LoriBell; Evolving Reference, Changing Culture: The Dr. Martin Luther King, Jr. Library and Reference Challenges Ahead: HarryMeserve; Current Issues in Music Reference: Michael Duffy IV; A Primer on Copyright Law and the DMCA: Byron Anderson
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Impact of TechnologySelf-Service Interlibrary Loan: A Primer for Reference Staff:Roberta Burk; From Novelty to Necessity: Impact of the PDA Experience on Medical Libraries: Peg Burnetteand Jo Dorsch; E-Mail Reference Evaluation: Using the Results of a Satisfaction Survey: Leanne M.VandeCreek; Issues in Library Services; How the GPO Got Its Groove Back: Government Printing Office and Government Information onthe Internet: Kathy Hathaway; Golden Rule Reference: Face-to-Face and Virtual:Chad E. Buckley; Reference Services in Rural Libraries:Amanda E. Standerfer; Index;
Additional Edition:
9781135802325
Additional Edition:
Print version New Directions in Reference
Language:
English
Keywords:
Electronic books
