Format:
XXIII, 275 S.
,
23 cm
Edition:
[expanded ed.]
ISBN:
9780871545442
,
0871545446
Note:
Hier auch später erschienene, unveränderte Nachdrucke
,
Includes bibliographical references and index
,
The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers -- The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- The assault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
Language:
English
Subjects:
Economics
,
Education
,
Political Science
,
Sociology
Keywords:
Sozialarbeit
;
Sozialpolitik
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