In:
Proceedings of the Design Society: DESIGN Conference, Cambridge University Press (CUP), Vol. 1 ( 2020-05), p. 1853-1862
Abstract:
The user has been very well defined over the last decades. With human-centered design becoming more widely applied within various industries, the user's needs are being taken into account more than ever. What is often overlooked is the user's counterpart: the non-user. Integrating the non-user into modern development projects provides great additional value. This paper is compiling current definitions in order to analyse them within the context of product development and to make a contribution toward a comprehensive definition of the non-user that can be applied to various disciplines.
Type of Medium:
Online Resource
ISSN:
2633-7762
DOI:
10.1017/dsd.2020.124
Language:
English
Publisher:
Cambridge University Press (CUP)
Publication Date:
2020
detail.hit.zdb_id:
3033959-5
detail.hit.zdb_id:
3053477-X
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