Format:
XXII, 464 S.
,
graph. Darst.
,
1 CD-ROM (4 3/4 in.)
,
28 cm.
ISBN:
1555706045
,
9781555706043
Series Statement:
How-to-do-it manuals for librarians no. 159
Note:
Includes bibliographical references and index. - Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation
,
Why evaluate? -- The effective library -- Library measures -- Method 1 : needs assessment -- Method 2 : quality improvement -- Method 3 : benchmarking -- Method 4 : library performance standards -- Method 5 : outcome measurement -- Other systems for quality improvement and evaluation -- Data collection and analysis methods -- Skills for communicating in evaluation projects -- Tools for improvement and evaluation
Language:
English
Keywords:
Öffentliche Dienstleistung
;
Evaluation
;
Medizinische Bibliothek
URL:
http://www.loc.gov/catdir/toc/ecip0712/2007007899.html
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