Format:
1 Online-Ressource (552 pages)
ISBN:
9781786437631
,
1786437635
Series Statement:
Handbooks of research on public policy series
Content:
Street-level bureaucracy concerns a vital part of the ways in which public policy programmes are implemented, particularly through the relationship between public officials and individual citizens. Addressing the state of the art and providing a systematic exploration of the theoretical and methodological issues at stake, this Research Handbook is a crucial contribution to the analysis of public policy from the perspective of the ground floor of government. The Research Handbook covers theoretical themes in current research such as institutional theory, social inequality, national culture, discrimination and representation, digitalization, and accountability. Analysing the role of teachers, police officers and other street-level bureaucrats, chapters explore how these individuals implement policies through their daily contact with citizens. Further sections investigate the methodological tools for research, as well as the future challenges facing the area. Peter Hupe concludes with lessons for the study of street-level bureaucracy and a significant research agenda for the topic. Essential reading for researchers and students of politics, government, public administration, public management, public policy and social policy, the Research Handbook on Street-Level Bureaucracy is the defining reference for understanding public policy in action in everyday life.
Note:
Includes index
,
Preface -- Part I: Street-level bureaucracy as a scholarly theme -- 1. Contextualizing government-in-action / Peter Hupe -- 2. Positioning street-level bureaucracy research / Peter Hupe and Michael Hill -- 3. Conceptualizing street-level bureaucracy in context / Peter Hupe -- Part II: Theoretical issues in street-level bureaucracy research -- 4. Specifying the dependent variable in street-level bureaucracy research / Liesbeth Van Parys -- 5. Adopting an institutional view in street-level bureaucracy research / Deborah Rice -- 6. Street-level bureaucracy research and social inequality / Gabriela Lotta and Roberto Pires -- 7. Street-level bureaucracy research and the specification of national culture / Marie Østergaard Møller -- 8. Discrimination and representation in street-level bureaucracies / Nadine Raaphorst and Sandra Groeneveld -- 9. Using drama to understand street-level practice / Tony Evans -- 10. Dealing with hybridization in street-level bureaucracy research / Tanja Klenk and Nissim Cohen -- 11. Street-level bureaucracy research and the impact of digital office technologies / Matilde Høybye-Mortensen -- 12. Street-level bureaucracy research and first-line supervision / Peter Hupe and Lael Keiser -- 13. Street-level bureaucracy research and professionalism / Gitte Sommer Harrits -- 14. Policy re-design from the street level / Nissim Cohen and Tanja Klenk -- 15. Street-level bureaucracy research and accountability beyond hierarchy / Eva Lieberherr and Eva Thomann -- 16. Dealing with cross-countries variation in the comparative study of public administration and street-level bureaucracy / Sabine Kuhlmann -- 17. Explaining public task performance / Peter Hupe -- Part III: Methodological issues in street-level bureaucracy research -- 18. Comparing public task performance / Michael Hill and Peter Hupe -- 19. Mixed-methods designs in street-level bureaucracy research / Carina Schott and Daphne van Kleef -- 20. Quantitative street-level bureaucracy research / Nadine van Engen -- 21. Qualitative data analysis in implementation and street-level bureaucracy research / Anka Kekez -- 22. Levels of analysis in street-level bureaucracy research / Anat Gofen, Shelly Sella and Drorit Gassner -- 23. Networks as unit of analysis in street-level bureaucracy research / Kim Loyens -- 24. Qualitative comparative analysis (QCA) as a tool for street-level bureaucracy research / Eva Thomann -- 25. Using vignettes in street-level bureaucracy research / Gitte Sommer Harrits -- Part IV: New dimensions of studying street-level bureaucracy -- 26. Street-level bureaucracy research across the borders of scholarly communities / Vivienne Byers -- 27. Street-level bureaucracy research and the assessment of ethical conduct / Helena Olofsdotter Stensöta -- 28. Street-level bureaucracy and democratic theory / Bernardo Zacka -- Part V: Conclusion -- 29. Lessons for doing street-level bureaucracy research / Peter Hupe -- 30. The ground floor of government in context: an agenda for street-level bureaucracy research. / Peter Hupe -- Index.
Additional Edition:
ISBN 9781786437624
Additional Edition:
ISBN 1786437627
Language:
English
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