In:
Medsestra (Nurse), PANORAMA Publishing House, , No. 7 ( 2021-6-20), p. 25-37
Abstract:
The aim of the study is existing level of conflicts in the activities of nursing staff and to optimize the ways of managing and resolving conflict situations in the work collective. Results. The level of conflict level of nursing staff of neurological and pulmonological departments was analyzed, the degree of self-assessment of the conflict level of nurses was studied, the main strategies of behavior in the conflict zone were identified and the level of conflict resistance of specialists was determined. Conclusion. The problem of conflicts in the teams of the neurological and pulmonological departments of a medical organization is quite relevant and requires training of nursing personnel in the psychology of communication, and the heads of the nursing service in personnel management and management psychology.
Type of Medium:
Online Resource
ISSN:
2074-8043
DOI:
10.33920/med-05-2107
DOI:
10.33920/med-05-2107-02
Language:
Russian
Publisher:
PANORAMA Publishing House
Publication Date:
2021
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