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  • 1
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Online Resource
    Online Resource
    Abingdon, Oxon ; : Routledge,
    UID:
    almahu_9949385645002882
    Format: 1 online resource
    Edition: Second edition.
    ISBN: 9781003168997 , 100316899X , 9781000607772 , 1000607771 , 9781000607789 , 100060778X
    Content: "This textbook provides an overview of the core concepts, theories and methods in strategic communication, using examples from research and experiences from practice. Strategic Communication begins by explaining the fundamental concepts related to communication, organizations and strategy, and then explores the communication processes within leadership, reputation, crisis and change. The authors work to present a framework for the future, underpinned by the concept of Communicative Organizations. The content of this 2nd edition has been fully updated to incorporate the latest research and practice examples, including a new chapter on 'The Future of Strategic Communication'. The new edition also features enhanced pedagogical features to aid learning, such as key takeaways, and new international case studies and examples throughout. After reading the book the student or reader will be able to define and reflect upon strategic communication as an academic field and professional practice, describe relevant theories and apply these to communication problems. It is primarily aimed towards Advanced Undergraduate and Postgraduate students studying Strategic Communication, Corporate Communications, Public Relations and Marketing, as well as reflective practitioners looking to gain a more thorough and applied introduction to the field. Jesper Falkheimer and Mats Heide are Professors in Strategic Communication at the Department of Strategic Communication, Lund University in Sweden"--
    Additional Edition: Print version: Falkheimer, Jesper. Strategic communication Abingdon, Oxon ; New York, NY : Routledge, 2023 ISBN 9780367769260
    Language: English
    Subjects: Economics , General works
    RVK:
    RVK:
    Keywords: Electronic books.
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 3
    UID:
    almahu_9949383406502882
    Format: 1 online resource (x, 155 pages)
    ISBN: 9780429425042 , 042942504X , 9780429756825 , 0429756828 , 9780429756818 , 042975681X , 9780429756801 , 0429756801
    Content: "We live in a crisis society, with traditional media responding on a minute-by-minute basis on daily, seemingly inevitable, organizational crises. Whether crises have become more prevalent or we're simply more aware of them, they are now of great concern to organizations and crisis management and communication are a priority. Most organizations have a crisis response plan; many have dedicated crisis and security management staff. Yet much of the emphasis has been on action outside of the organization. Neglecting communication between managers and employees, they risk poor, inconsistent crisis management and the very real possibility of crisis escalation. Crisis management, like charity, begins in the home. Internal Crisis Communication is one of the first guides to communication inside organizations, before, during and after a crisis--not just on the acute crisis phase, to provide a complete and holistic guide for managers that will help them manage and contain crises. It includes an in-depth real-life case study, referred to throughout, form the author's own experience, which make practical application explicit and the methodology clear. Strengthened by rigorous academic research and tested in real-life crisis situations, the methods included in this book will be invaluable for communication professionals, security officers and crisis managers, as well as valuable reading for students and researchers interested in crisis and risk management"--
    Note: Crises and communication -- Perspectives on crises and crisis communication -- Internal crisis communication -- Leaders and coworkers : perspectives and roles -- Anticipation : the art of looking for weak signals -- Resilience : the art of managing crises and learning Resilience -- What can we learn, and how? -- A note on methodology.
    Additional Edition: Print version: Heide, Mats. Internal crisis communication. Abingdon, Oxon ; New York, NY : Routledge, 2019 ISBN 9781138354074
    Language: English
    Keywords: Electronic books. ; Electronic books.
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  • 4
    Online Resource
    Online Resource
    Cheltenham, UK ; Northampton, MA :Edward Elgar Publishing,
    UID:
    almafu_BV048621036
    Format: 1 Online-Ressource (xix, 501 Seiten).
    ISBN: 978-1-80037-989-3
    Note: Titel und Verantwortlichkeitsangabe der Landingpage entnommen, da kein Titelblatt vorhanden (Elgaronline)
    Additional Edition: Erscheint auch als Druck-Ausgabe, Hardcover ISBN 978-1-80037-988-6
    Language: English
    Subjects: General works , Sociology
    RVK:
    RVK:
    Keywords: Kommunikationsstrategie ; Politische Kommunikation ; Innerbetriebliche Kommunikation ; Aufsatzsammlung ; Aufsatzsammlung
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 5
    UID:
    almahu_9949385983802882
    Format: 1 online resource (xi, 155 pages) : , illustrations
    ISBN: 9781003005728 , 1003005721 , 9781000177411 , 1000177416 , 9781000177251 , 1000177254 , 9781000177336 , 1000177335
    Content: "What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication - work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and to emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization - managers, coworkers and communication professionals. Traditionally there has been too much emphasize on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, professor in strategic communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to that demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students"--
    Note: Introduction: The value of internal communication -- Communicating strategy and change -- The manager's communicative role -- The co-worker's communicative role -- The communication professional's role and assignment -- Digital communication -- Measuring communication -- Summary and the way forward.
    Additional Edition: Print version: Dahlman, Susanne, 1964- Strategic internal communication Abingdon, Oxon : New York, NY : Routledge, 2021. ISBN 9780367435387
    Language: English
    Keywords: Electronic books.
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  • 6
    Online Resource
    Online Resource
    Abingdon, Oxon : Routledge, Taylor & Francis Group,
    UID:
    gbv_1672203430
    Format: 1 online resource
    ISBN: 9780429425042 , 042942504X , 9780429756825 , 0429756828 , 9780429756818 , 042975681X , 9780429756801 , 0429756801
    Additional Edition: ISBN 9781138354074
    Additional Edition: ISBN 1138354074
    Additional Edition: Erscheint auch als Druck-Ausgabe Heide, Mats Internal crisis communication London : Routledge, 2019 ISBN 9781138354074
    Language: English
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  • 7
    UID:
    almahu_9949423768402882
    Format: 1 online resource (522 pages)
    ISBN: 9781800379893 (e-book)
    Content: "Strategic communication as a research field and a professional practice is becoming increasingly relevant for organizations. Bringing together contributions from almost 60 leading international scholars, this dynamic Research Handbook on Strategic Communication is a timely contribution to a vivid and developing academic field. Divided into three key parts - fundamentals, perspectives, and processes - the Research Handbook provides a holistic overview of target-oriented communication in and between organizations and society. The Handbook begins by addressing core issues in the discipline, introducing theories of communication, strategy, propaganda, and the public sphere. Chapters further explore strategic communication from a range of institutional, democratic, spatial, gendered, professional, and technological perspectives. The final section covers an extensive array of strategic communication processes, from corporate branding, communication management, and public diplomacy to corporate social responsibility, political communication, and social media. Offering an advanced overview of relevant theories, concepts, and methods in strategic communication, this comprehensive Research Handbook will be an essential resource for graduate students and scholars of communication studies, sociology, social psychology, organizational theory, marketing, and public relations. Practitioners will benefit from its combination of theoretical and practical insights"--
    Note: Contents: 1. Introduction: The emergent field of strategic communication / Jesper Falkheimer and Mats Heide -- Part I. Fundamentals -- 2. Strategic communication: A discipline in the making? / Finn Frandsen and Winni Johansen -- 3. The saying and the doing: When communication is strategic / Emma Christensen and Lars Thøger Christensen -- 4. Persuasion, promotion, spin, propaganda? / Jim Macnamara -- 5. Strategic communication: Historical overview and concept development / Robert L. Heath -- 6. Dialogue as a tool of strategic communication? / Michael L. Kent -- 7. From strategy to strategizing / Ib T. Gulbrandsen and Sine N. Just -- 8. Understandings of organization in strategic communication research / Peter Winkler and Dennis Schoeneborn -- 9. Public sphere / Howard Nothhaft and Camilla Nothhaft -- Part II. Perspectives -- 10. The institutional perspective on strategic communication: Bringing culture and society back in / Swaran Sandhu -- 11. Democracy, strategic communication and lobbying / Øyvind Ihlen, Irina Lock and Ketil Raknes -- 12. Place matters: Expanding the research agenda for strategic communication / Cecilia Cassinger and Åsa Thelander -- 13. Gender in strategic communication: Feminization, stereotypes and a search towards excellence / Martina Topić -- 14. Communication professionals / Gemma Bridge and Ralph Tench -- 15. Artificial intelligence, big data and all change / Anne Gregory -- 16. Strategic organizational listening / Laurie Lewis -- Part III. Processes -- 17. Communication management: Structures, processes, and business models for value creation through corporate communications / Ansgar Zerfass and Jeanne Link -- 18. Crisis communication as strategic communication: Process and insights / Timothy Coombs and Sherry Holladay -- 19. The strategic role of internal crisis communication / Alessandra Mazzei and Silvia Ravazzani -- 20. Political communication / Bente Kalsnes and Anders Olof Larsson -- 21. The past, the present, and the future of public diplomacy research / Sarah Marschlich and Leysan Storie -- 22. Corporate responsibility and strategic communication / Ganga S. Dhanesh -- 23. Corporate branding between corporate, stakeholders, and society / Stefania Romenti, Elanor Colleoni, and Grazia Murtarelli -- 24. Ethical internal communication / Kevin Ruck -- 25. Leadership communication during turbulent times / Linjuan Rita Men, Jie Jin, Renee Mitson, and Marc Vielledent -- 26. Engagement as strategy: A framework for strategic communication / Kim A. Johnston and Maureen Taylor -- 27. Agile integrated communication: A content-based approach / Sabine Einwiller, Jens Seiffert-Brockmann, and Neda Ninova-Solovykh -- 28. Digital strategic communication through digital media-arenas / Mark Badham, Vilma Luoma-aho, Chiara Valentini and Laura Lumimaa -- 29. Internal social media: A promise of participatory communication and organizational transparency / Vibeke Thøis Madsen -- 30. Exploring the vertical communication chain in the light of post-bureaucracy / Charlotte Simonsson -- 31. Communicative coworkership / Rickard Andersson -- 32. Measurement and evaluation: Framework, methods, and critique / Alexander Buhmann and Sophia C. Volk -- Index.
    Additional Edition: ISBN 9781800379886 (hardback)
    Language: English
    Keywords: Electronic books.
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  • 8
    UID:
    almahu_9949641700102882
    Format: 1 online resource
    ISBN: 9781000997231 , 1000997235 , 9781003413486 , 100341348X , 9781000997248 , 1000997243
    Content: Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization's listening must become a strategic issue to exploit the great potential of increased listening. This book provides answers to the following: Why is listening important? What are the barriers to listening? How can both individuals and organizations become better at listening? How can organizations develop strategic listening skills? How does one build a system to improve an organization's strategic listening?
    Additional Edition: Print version: ISBN 1032537671
    Additional Edition: ISBN 9781032537672
    Additional Edition: ISBN 1032537663
    Additional Edition: ISBN 9781032537665
    Language: English
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  • 9
    UID:
    gbv_1748679198
    Format: 1 Online-Ressource (xi, 155 Seiten)
    ISBN: 9781003005728 , 1003005721 , 9781000177411 , 1000177416 , 9781000177251 , 1000177254 , 9781000177336 , 1000177335
    Content: Introduction: The value of internal communication -- Communicating strategy and change -- The manager's communicative role -- The co-worker's communicative role -- The communication professional's role and assignment -- Digital communication -- Measuring communication -- Summary and the way forward.
    Additional Edition: ISBN 9780367435387
    Additional Edition: ISBN 0367435381
    Additional Edition: Erscheint auch als Druck-Ausgabe ISBN 9780367435387
    Language: English
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  • 10
    UID:
    almahu_9949767531302882
    Format: 1 online resource (169 pages) : , illustrations
    ISBN: 9781003005728 (e-book) , 9781000177411 (e-book)
    Additional Edition: Print version: Dahlman, Susanne, 1964- Strategic internal communication : a practitioner's guide to implementing cutting-edge methods for improved workplace culture. Abingdon, Oxon ; New York, New York : Routledge, c2021 ISBN 9780367435387
    Language: English
    Keywords: Electronic books.
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