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  • 1
    Book
    Book
    Armonk, NY [u.a.] :Sharpe,
    UID:
    almafu_BV035895528
    Format: XXII, 519 S. : , graph. Darst.
    Edition: 2. ed.
    ISBN: 978-0-7656-1770-5
    Note: Includes bibliographical references and index
    Language: English
    Subjects: Economics , Sociology
    RVK:
    RVK:
    RVK:
    Keywords: Verbraucherzufriedenheit ; Verbraucherverhalten
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  • 2
  • 3
    UID:
    kobvindex_GFZ66067
    Format: XXII, 697 S. : Ill., graph. Darst., Kt.
    ISBN: 0521258367
    Note: MAB0014.001: G 8492
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  • 4
    UID:
    kobvindex_GFZ86928
    Format: XXII, 697 Seiten , Illustrationen , 25,5 cm
    ISBN: 0858471175
    Note: MAB0014.001: AWI G9-84-0295 , CONTENTS: Preface. - Acknowledgements. - Sir Douglas Mawson. - Symposium Opening Ceremony. - The Mawson Lecture. - Symposium Topics. - 1. Precambrian East Antarctic Craton. - 2. East Antarctica-West Antarctica Boundary and the Ross Orogen, including Northern Victoria Land. - 3. Beacon Supergroup and Associated Igneous Rocks. - 4. West Antarctica. - 5. Scotia Arc and Antarctic Peninsula. - 6. Marine Geology. - 7. Antarctic Resources. - 8. Glacial Geology and Geomorphology. - 9. Crusta! Structure of Antarctica. - 10. Cenozoic Tectonics and Climatic Record-Onshore and Offshore Evidence. - 11. Antarctica in Gondwanaland. - 12. Plate Tectonics. - 13. Antarctic Meteorites. - 14. Subantarctic Islands. - 15. Cenozoic Igneous Activity. - I. Precambrian East Antarctic Craton. - The Precambrian Geological Evolution of the East Antarctic Metamorphic Shield: a Review / P.R. James and R.J. Tingey. - Geological History of the Archaean Napier Complex of Enderby Land / L.P. Black and P.R. James. - The Geology of the Fyfe Hills-Khmara Bay Region, Enderby Land / M.A. Sandiford and C.J.L. Wilson. - The Napier and Rayner Complexes of Enderby Land, Antarctica: Contrasting Styles of Metamorphism and Tectonism / D.J. Ellis. - Regional Geobarometry-Geothermometry and Metamorphic Evolution of Enderby Land, Antarctica / S.L. Harley. - Sm-Nd Isotopic Systematics of Enderby Land Granulites. Evidence for the Redistribution of Sm and Nd During Metamorphism (Abstract) / M. T. McCulloch and L.P. Black. - Geology and Petrology of Prince Olav Coast, East Antarctica / Y. Hiroi, K. Shiraishi, Y. Nakai, T. Kano and S. Yoshikura. - Tectonic Situation of Lützow-Holm Bay in East Antarctica and its significance in Gondwanaland / M. Yoshida and K. Kizaki. - Sapphirine-Garnet and Associated Parageneses in Antarctica / E.S. Grew. - A Review of the Tectonic and Metamorphic History of the Lützow-Holm Bay Region, East Antarctica / M. Yoshida, M. Suzuki, H. Shirahata, H. Kojima and K. Kizaki. - Spinels in Calc-silicate Rocks from the coast of Lützow-Holm Bay and surrounding areas (Abstract) / H. Matsueda, Y. Matsumoto and Y. Motoyoshi. - Petrochemical Study of Metamorphic Rocks in the Lützow-Holm Bay Area, East Antarctica (Abstract) / S. Kanisawa and K. Yanai. - Geology and Petrology of the Yamato Mountains / K. Shiraishi, M. Asami and Y. Ohta. - Geology and Petrology of the Belgica Mountains (Abstract) / H. Kojima, K. Yanai and T. Nishida. - Lead Isotopic Composition in Metamorphic Rocks from Skarvsnes, East Antarctica / H. Shirahata. - Sr-Isotopic Studies of some Intrusive Rocks in the Ahlmann Ridge and Annandagstoppane, Western Queen Maud Land, Antarctica / J.M. Barton Jr. and Y.E. Copperthwaite. - Preliminary Report on the Geochemistry and Petrology of some Igneous Rocks in the Ahlmanryggen and Giaeverryggen, Western Dronning Maud Land, Antarctica (Abstract) / J.R. Krynauw. - Petrology and Zircon Geochronology of Herring Island and Commonwealth Bay and Evidence for Gondwana Reconstruction / R.L. Oliver, J.A. Cooper and A .F. Truelove. - Manganese-Rich Chemical Sediments from Wilkes Land, Antarctica / l.R. Plimer and J.R Lovering. - A Reassessment of the Age of the Windmill Metamorphics, Casey Area / l.S. Williams, W. Compston, K.D. Collerson, P.A. Arriens and J.R Lovering. - Lithological and Sr-Nd Isotopic Relationships in the Vestfold Block: Implications for Archaean and Proterozoic Crustal Evolution in the East Antarctic / K.D. Collerson, E. Reid, D. Millar and M. T. McCulloch. - Structure, Fabric Development and Metamorphism in Archaean Gneisses of the Vestfold Hills, East Antarctica / A.J. Parker, P.R. James, R.L. Oliver and V. Mielnik. - 2. East Antarctica-West Antarctica Boundary and the Ross Orogen, including Northern Victoria Land. - A Review of the Ross Fold Belt of the Transantarctic Mountains as a Boundary Structure between East Antarctica and West Antarctica (Abstract) / G.E. Grikurov. - The East Antarctica-West Antarctica Boundary between the Ice Shelves: a Review / C. Craddock. - The Pre-Beacon Geology of Northern Victoria Land: a Review / J.D. Bradshaw and M. G. Laird. - The Sedimentology of the Robertson Bay Group, Northern Victoria Land / B. D. Field and R.H. Findlay. - Tectonic Significance of Deformations affecting the Robertson Bay Group and Associated Rocks, Northern Victoria Land, Antarctica / R.H. Findlay and B.D. Field. - Geology of the Daniels Range, Northern Victoria Land, Antarctica: a Preliminary Report / C. C. Plummer, R.S. Babcock, J. W. Sheraton, C.J.D. Adams and R.L. Oliver. - Geology of the Daniels Range Intrusive Complex Northern Victoria Land, Antarctica (Abstract) / R.S. Babcock, C.C. Plummer, J.S. Sheraton, C.J. Adams, R.L. Oliver. - Trends in Regional Metamorphism and Deformation in Northern Victoria Land, Antarctica / G. Kleinschmidt. - New Data on the Lower Palaeozoic Bowers Supergroup, Northern Victoria Land / M. G. Laird and J.D. Bradshaw. - Geosynclinal Sedimentation and Ross Orogeny in Northern Victoria Land (Abstract) / R. Tessensohn. - Age and Correlation of the Cambrian-Ordovician Bowers Supergroup, Northern Victoria Land / R.A. Cooper, J.B. Jago, A.J. Rowell and P. Braddock. - Post-Mindyallan Late Cambrian Trilobite Faunas from Antarctica (Abstract) / J.H. Shergold. - Post-Ross Orogeny Cratonisation of Northern Victoria Land / G. W. Grindley and P.J. Oliver. - Geochemistry, Petrography and Geochronology of the Cambro-Ordovician and Devonian-Carboniferous Granitoids of Northern Victoria Land, Antarctica / U. Vetter, N. W. Roland, H. Kreuzer, A. Hohndorf, H. Lenz and C. Besang. - Chemistry of Palaeozoic Granites of Northern Victoria Land (Abstract) / D. Wyborn. - Chemical Control on Stratigraphic Relations in Northern Victoria Land and Some Possible Relations with SE Australia (Abstract) / D. Wyborn. - Results of Palaeomagnetic Investigations in Northern Victoria Land, Antarctica / G. Delisle. - The Geology of Terra Nova Bay / D.N.B. Skinner. - The Petrology and Origin of Orbicular Tonalite from Western Taylor Valley, Southern Victoria Land, Antarctica / P.S. Dahl and D.R Palmer. - The Granites and Two Orogenies of Southern Victoria Land / D.N.B. Skinner. - A Re-interpretation of the Basement Granites, McMurdo Sound, Antarctica (Abstract) / R.H. Findlay. - Petrology and Geochemistry of the Queen Maud Batholith, Central Transantarctic Mountains, with Implications for the Ross Orogeny / S.G. Borg. - Type Locality of the Ackerman Formation, La Gorce Mountains, Antarctica / E. Stump. - The Structural Development of Selected Areas in the Pensacola Mountains (Abstract) / A. Frischbutter, W. Weber, J. Hojmann and H.J. Paech. - A Gcochronological Investigation of the Shackleton Range / R.J. Pankhurst, P.D. Marsh, P.D. Clarkson. - Tectonics and Relationships between Structural Stages in the Precambrian of the Shackleton Range, Western Margin of the East Antarctic Craton / J. Hojmann and H.J. Paech. - The Late Precambrian and Early Palaeozoic History of The Shackleton Range, Coats Land / P.D. Marsh. - Structure and Outline of Geologic History of the Southern Weddell Sea Basin / E.N. Kamenev and V.L. Ivanov. - Magnetic Studies of Upper Crusta! Structure in West Antarctica and the Boundary with East Antarctica / E.J. Jankowski, D.J. Drewry and J.C. Behrendt. - Crust and Upper Mantle Study of McMurdo Sound / L.D. McGinnis, D.D. Wilson, W.J. Burdelik and T.H. Larson. - 3. Beacon Supergroup and Associated Igneous Rocks. - The Beacon Supergroup of Northern Victoria Land, Antarctica / B.C. Walker. - Trace Fossils of the Permian-Triassic Takrouna Formation, Northern Victoria Land, Antarctica / J.M. Zawiskie, J. W. Collinson and W.R. Hammer. - Permian-Triassic Sedimentary Sequence in Northern Victoria Land, Antarctica / J. W. Collinson and N.R. Kemp. - Late Palaeozoic Glacigene Strata in Northern Victoria Land (Abstract) / B. C. McKelvey and B.C. Walker. - Deposition of the Weller Coal M
    Language: English
    Keywords: Konferenzschrift
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  • 5
    UID:
    kobvindex_GFZ87425
    Format: x, 124 p. , Ill., graph. Darst., Kt. , 1 Kt.-Beil.
    ISBN: 0-644-45247-1
    ISSN: 0084-7089
    Series Statement: Bulletin / Australian Geological Survey Organisation 244
    Note: MAB0014.001: AWI G9-96-0440 , Kt.-Beil. u.d.T.: Bedrock geology of the Bunger Hills-Denman Glacier Region : Australian Antarctic Territory / J. W. Sheraton and R. J. Tingey 〈1 : 250 000〉 , Contents: Abstract. - Introduction. - Bunger Hills-Obruchev Hills area. - Metamorphic rocks. - Pyroxene-quartz-feldspar gneiss. - Mafic granulite. - Ultramafic rocks. - Garnet-quartz-feldspar gneiss. - Aluminous metasediments. - Quartzite. - Calc-silicate rocks and marble. - Igneous rocks. - Mafic to felsic plutonic rocks. - Felsic dykes and minor intrusions. - Mafic dykes. - Rapakivi granite and felsic volcanics. - Denman Glacier Area. - Metamorphic rocks. - Felsic orthogneiss. - Mafic rocks. - Ultramafic rocks. - Garnet-quartz-feldspar gneiss. - Metasediments. - Igneous rocks. - Mafic to felsic plutonic rocks. - Felsic dykes and minor intrusions. - Mafic dykes. - Mount Amundsen and Mount Sandow. - Sandow Group. - Sediments. - Metabasalt. - Structural Geology. - Bunger Hills area. - D1 deformation. - D2 deformation. - D3 deformation. - D4 deformation. - Denman Glacier area and Mounts Amundsen and Sandow. - Metamorphism. - Bunger Hills area. - Peak metamorphism. - Retrograde metamorphism. - Denman Glacier area. - Discussion. - Geological history of the Bunger Hills area. - Regional correlations. - Gondwana reconstruction and tectonic synthesis. - Gondwana correlations. - Acknowledgements. - References. - Appendix: Chemical analyses of rock samples rom the Bunger Hills and Denman Glacier areas. - Analytical methods. - Precision and accuracy.
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  • 6
    UID:
    gbv_434971545
    Format: XXII, 697 S. : Ill., graph. Darst. ; 26 cm
    Note: Literaturangaben
    Language: Undetermined
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  • 7
    Online Resource
    Online Resource
    London : Routledge
    UID:
    gbv_1665104627
    Format: 1 Online-Ressource (xxii, 519 Seiten)
    Edition: Second edition
    ISBN: 9781315700892
    Content: Designed for advanced MBA and doctoral courses in Consumer Behavior and Customer Satisfaction, this is the definitive text on the meaning, causes, and consequences of customer satisfaction. It covers every psychological aspect of satisfaction formation, and the contents are applicable to all consumables - product or service.Author Richard L. Oliver traces the history of consumer satisfaction from its earliest roots, and brings together the very latest thinking on the consequences of satisfying (or not satisfying) a firm's customers. He describes today's best practices in business, and broadens
    Note: Cover; Half Title; Title Page; Copyright Page; Table of Contents; List of Tables; List of Figures; Preface; 1. Introduction: What Is Satisfaction?; Why Study Satisfaction in a Consumer Context?; The Consumer's Perspective; The Firm's Perspective; The Industry Perspective; The Societal Perspective; A Diversity of Satisfaction Definitions; Satisfaction: A Formal Definition; What About Dissatisfaction?; Vertical and Horizontal Distinctions; Vertical Distinctions; Horizontal Distinctions; Do Firms Agree on Satisfaction as a Corporate Goal? , Consumer Satisfaction Compared to Satisfaction in Other DomainsSatisfaction Compared to Related Concepts; A First-Time Consumer; Repeat Purchasing, Consumption, or Patronization; A Note on the "Nonprocessing" of Satisfaction; The Structure of This Book; The Essentials of the Satisfaction Response; Comparison Operators; Integrative Psychological Processes; Consequences of Satisfaction; Glossary; Notes; Bibliography; Part I. Basic Satisfaction Mechanisms; 2. The Performance of Attributes, Features, and Dimensions; Traditional Satisfaction Analysis; Descriptive Statistics , Importance-Performance AnalysisRegression Analysis; A Fundamental Shortcoming of Performance Analysis; Determining and Measuring Feature Performance; Satisfaction Drivers Versus Choice Criteria; Levels of Feature Abstraction; What Features?; Consumer-Generated Lists; Scaling Performance; Feature or Attribute Importance; Alternative Measures of Importance for Satisfaction; Importance-Performance Analysis Revisited; Conclusion; Notes; Bibliography; 3. Expectations and Related Comparative Standards; What Is an Expectation?; More on Varieties of Expectations and Performance Referents , Anticipations as Expectations: Affective ExpectationsExpectations of What?; Expectation Referents Categorized by Level of Desire; Referents Categorized by Level of Abstraction; Referents Categorized by Focal Comparison Object; An Applied Example; The "Best" of the Expectation-Based Comparative Referents; Sources of Referents and Reasons for the Level of Abstraction; External Sources; Internal Sources; Measuring Expectations: How and When; Predictive Expectations; Examples of Measures; Measuring Ideal, Should, and Desired Expectations; Practical Issues in the Measurement of Multiple Standards , Measuring Expectations After the Fact: Retrospective ExpectationsUpdating Expectations During Consumption; The Function of Expectations in Satisfaction Formation; Expectations as Assimilation Agents; Expectations as Contrast Agents; Conclusion; Notes; Bibliography; 4. The Expectancy Disconfirmation Model of Satisfaction; Discrepancy Models of Satisfaction; The Consumer Behavior Approach; Shortcomings of Assimilation Versus Contrast Interpretations; Disconfirmation Elaborated; Objective Versus Subjective Disconfirmation; Predicting Satisfaction: Calculated or Subjective Disconfirmation? , Expectations and Disconfirmation as Proxies for Assimilation and Contrast
    Additional Edition: ISBN 9780765617705
    Additional Edition: Erscheint auch als Druck-Ausgabe ISBN 9780765617705
    Language: English
    Keywords: Electronic books
    URL: Volltext  (lizenzpflichtig)
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