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Format: 113 pages : , illustrations ; , 21.59 × 27.94 cm.

Content: AUTHOR-SUPPLIED ABSTRACT: Abstract: Since the business environment experiences constant change, integrating Environmental Social Governance (ESG) into a business’s strategy presents a potential opportunity for a business to become more progressive, resilient, and sustainable. To effectively integrate and implement an ESG strategy/initiatives into their business, companies are increasingly turning to digital technologies. With a focus on the retail industry, this thesis investigates the influence of digital transformation on business's ESG initiatives. This will be accomplished by performing a framework analysis on ESG initiatives from 10 representative businesses in the retail industry. This examination will help gain insight into how digital technology influences ESG initiatives in businesses. The research finds that digital technology influences ESG initiatives by enhancing or creating value. These findings provide insights to develop better approaches to implement ESG initiatives, accelerate and encourage businesses to adopt ESG initiatives, decide the type of ESG initiative and method businesses pursue, and potentially formulate ESG strategy. Keywords: business environment, Environmental Social Governance (ESG), digital transformation, retail industry, framework analysis, digital technology, ESG initiatives, value creation, sustainability.

Note: DISSERTATION NOTE: Master of Business Administration thesis, Berlin International University of Applied Sciences, 2022. , MACHINE-GENERATED CONTENTS NOTE: Table of Contents Table of Figures ................................................................................................................. iii Abstract ............................................................................................................................. v Introduction ...................................................................................................................... 1 Research Question ........................................................................................................... 4 Literature Review ............................................................................................................ 5 ESG Overview .............................................................................................................. 5 ESG Drivers .................................................................................................................. 7 Customer Trends .......................................................................................................... 7 UN Sustainable Development Goals ............................................................................ 8 Innovation ................................................................................................................... 10 ESG Risk & Benefits: ................................................................................................ 11 Benefit .................................................................................................................... 11 Risk ....................................................................................................................... 13 Shareholder and Stakeholder Theory ........................................................................ 15 Digital Transformation ............................................................................................... 17 Methodology .................................................................................................................. 20 Framework Analysis .................................................................................................. 21 Result and Analysis ....................................................................................................... 22 Data Familiarization ................................................................................................. 22 Ahold Delhaize ......................................................................................................... 23 Amazon .................................................................................................................... 24 Apple ....................................................................................................................... 26 Best Buy .................................................................................................................. 27 Carrefour ................................................................................................................. 28 Costco Wholesale ..................................................................................................... 29 The Home Depot ...................................................................................................... 30 Metro AG ................................................................................................................ 32 Walgreens Boots Alliance (WBA) ........................................................................... 33 Walmart .................................................................................................................. 34 Framework Identification ........................................................................................ 36 Digital Transformation Framework .......................................................................... 36 Business Model Canvas .......................................................................................... 38 Indexing .................................................................................................................. 40 Customer ................................................................................................................... 40 Competition ............................................................................................................... 41 Data .......................................................................................................................... 42 Innovation ................................................................................................................ 43 Value ........................................................................................................................ 44 Charting ...................................................................................................................... 46 Mapping and Interpretation ........................................................................................ 47 CC-DIV Framework Analysis Result .......................................................................... 47 BMC Framework Analysis Results ............................................................................. 53 Discussion ................................................................................................................... 55 Notes on the Data Collected ...................................................................................... 57 Conclusion ................................................................................................................... 58 Reference .................................................................................................................... 60 Appendix ...................................................................................................................... 68 Appendix 2 ................................................................................................................... 72 Appendix 3 ................................................................................................................... 74

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Keywords: Academic theses

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