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  • 1
    Online Resource
    Online Resource
    Amherst :HRD Press,
    UID:
    almafu_9958126628902883
    Format: 1 online resource (121 p.)
    Edition: 1st edition
    ISBN: 1-281-09097-2 , 9786611090975 , 1-59996-707-3 , 1-4237-1638-8
    Series Statement: Managers Pocket Guide Series
    Content: Here they come: the fourteenth generation of Americans. Self-confident and optimistic. Independent and goal-oriented. Masters of the Internet and PC. Young adults who believe education is cool, integrity is admirable, and parents are role models. They're blunt. They're savvy. They're contradictory. They're the children of Baby Boomers and the upbeat younger siblings of Gen X. They are the 29 million young adults born between 1978 and 1984 streaming into the workplace whose presence will continue to grow each year for the next ten years. They are Generation Y. With three to four job experiences
    Note: Description based upon print version of record. , Table of Contents; Introduction; Who Is Generation Y?; What Can Managers Expect from Generation Y?; How Not to Manage Generation Y: The Seven Traits of the Worst Managers; The Fourteenth Generation's Fourteen Expectations; Best Practices to Meet the Fourteen Expectations; Conclusion , English
    Additional Edition: ISBN 0-87425-622-4
    Language: English
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  • 2
    Online Resource
    Online Resource
    Hoboken :Wiley,
    UID:
    almafu_9959327138502883
    Format: 1 online resource
    Edition: Revised and Updated edition.
    ISBN: 9781119190769 , 1119190762 , 9781119190776 , 1119190770 , 9781119215073 , 1119215072 , 1119190754 , 9781119190752
    Content: "Adapt your management methods to harness Millennial potential Not Everyone Gets a Trophy: How to Manage the Millennials provides employers with a workable game plan for turning Millennials into the stellar workforce they have the potential to be. The culmination of over two decades of research, this book provides employers with a practical framework for engaging, developing, and retaining the new generation of employees. This new revised and updated edition expands the discussion to include the new 'second-wave' Millennials, those Tulgan refers to as 'Generation Z, ' and explores the ways in which these methods and tactics are becoming increasingly critical in the face of the profoundly changing global workforce. Baby Boomers are aging out and the newest generation is flowing in. Savvy employers are proactively harnessing the talent and potential these younger workers bring to the table. This book shows how to become a savvy employer and. Understand the generational shift occurring in the workplace Recruit, motivate, engage, and retain the newest new young workforce Discover best practices through proven strategies, case studies, and step-by-step instructions Explore new research on the second-wave Millennials ('Generation Z') as well as continuing research on the first-wave Millennials ('Generation Y') Teach Millennials how to manage themselves, help their managers manage them, and how to become new leaders themselves It's not your imagination--Millennial workers are different, but that difference is shaped by the same forces that make potentially exceptional workers. Employers who can engage Millennials' passion and loyalty have great things ahead. Not Everyone Gets a Trophy is your handbook for building the next great workforce"--
    Content: "Based on more than a decade of research, Not Everyone Gets a Trophy reframes Millennials at a time when many employers are struggling to engage, develop, and retain them. Not Everyone Gets a Trophy, Revised and Updated provides proven, step-by-step best practices for getting Millennials onboard and up-to-speed--giving them the context they lack, teaching them how to manage themselves and how to be managed, and turning the very best into new leaders. This book is the essential guide for winning the talent wars and managing Millennials. This new revised and updated edition includes: - New focus on all millennials, which include Generations X, Y, and Z - New preface about the incredible generational shift under way in the workforce now and the critical nature of this issue now - Updated case studies and examples - New research on first-wave and second-wave of the Millennials"--
    Note: Revised edition of the author's Not everyone gets a trophy, 2009. , Includes index. , Machine generated contents note: PREFACE TO THE REVISED AND UPDATED EDITION CHAPTER ONE Meet the Millennial Generation: The Most High-Maintenance Workforce in the History of the World CHAPTER TWO Get Them on Board Fast with the Right Messages CHAPTER THREE Get Them Up-to-Speed Quickly and Turn Them into Knowledge Workers CHAPTER FOUR Practice In Loco Parentis Management CHAPTER FIVE Give Them the Gift of Context CHAPTER SIX Get Them to Care About Great Customer Service CHAPTER SEVEN Teach Them How to Manage Themselves CHAPTER EIGHT Teach Them How to Be Managed by You CHAPTER NINE Retain the Best Young Talent, One Day at a Time CHAPTER TEN Build the Next Generation of Leaders ACKNOWLEDGMENTS ABOUT THE AUTHOR INDEX. , One: Meet the Millennial Generation: The Most High-Maintenance Workforce in the History of the World ... and Likely to Be the Most High Performing -- Two: Get Them on Board Fast with the Right Messages -- Three: Get Them Up-to-Speed Quickly, and Turn Them into Knowledge Workers -- Four: Practice In Loco Parentis Management -- Five: Give Them the Gift of Context -- Six: Help Them to Care About Great Customer Service -- Seven: Teach Them How to Manage Themselves -- Eight: Teach Them How to Be Managed by You -- Nine: Retain the Best of Them, One Day at a Time -- Ten: Build the Next Generation of Leaders.
    Additional Edition: Print version: Tulgan, Bruce. Not everyone gets a trophy. Hoboken : Jossey-Bass, 2016 ISBN 9781119190752
    Language: English
    Keywords: Electronic books. ; Electronic books. ; Electronic books. ; Electronic books.
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  • 3
    Online Resource
    Online Resource
    Hoboken, NJ :Jossey-Bass, a Wiley imprint,
    UID:
    almafu_9959328134402883
    Format: 1 online resource
    ISBN: 9781119138150 , 1119138159 , 9781119138167 , 1119138167 , 9781119171409 , 1119171407 , 1118725646 , 9781118725641
    Content: Based on more than twenty years of research, renowned expert on the Millennial workforce Bruce Tulgan offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership--complete with 92 step-by-step lesson plans designed to be highly flexible and easy to use. --
    Note: Includes index. , Machine generated contents note: ch. 1 The Soft Skills Gap -- The Soft Skills Gap: Growing Steadily from Gen X to Gen Y to Gen Z -- Something Much Larger Is Going on Here: The Post-Boomer Generational Shift -- Gen Zers Are the Ultimate Non-Conformists in an Age of Non-Comformism -- The Soft Skills Gap: The Missing Basics in Today's Young Talent -- Face the Hard Realities of the Soft Skills Gap -- ch. 2 You Can't Hire Your Way Around the Soft Skills Gap -- Staffing Strategy and Hiring -- On-Boarding and Up-to-Speed Training -- Performance Management and Talent Development -- Ongoing Training -- The Human Element: What Role Are You Going to Play? -- Become a Teaching Style Manager -- Take It to the Next Level -- ch. 3 Unlocking the Power of Soft Skills -- Drill Down: The Missing Basics -- Unlocking the Power of Soft Skills -- Unlocking the Power: The Rest of This Book -- ch. 4 How to Teach the Missing Basics of Professionalism to Today's Young Talent. , Note continued: How to Teach Self-Evaluation -- Self-Evaluation: Lesson Plan 1-Introduction -- Self-Evaluation: Lesson Plan 2-Evaluating Yourself on Ability, Skill, and Will -- Self-Evaluation: Lesson Plan 3-Evaluating Yourself on Productivity, Quality, and Behavior -- Self-Evaluation: Lesson Plan 4-Evaluating Yourself on the Key Soft Skills Competencies -- Self-Evaluation: Lesson Plan 5-Drill Down on Understanding the Key Soft Skills -- Self-Evaluation: Lesson Plan 6-Explore Your Own Successes with the Key Soft Skills -- How to Teach Personal Responsibility -- Personal Responsibility: Lesson Plan 1-Introduction -- Personal Responsibility: Lesson Plan 2-All the Factors That Are in Your Way -- Personal Responsibility: Lesson Plan 3-Considering the Most Common Factors That Get in the Way at Work -- Personal Responsibility: Lesson Plan 4-Response Power -- How to Teach Positive Attitude. , Note continued: Positive Attitude: Lesson Plan 1-Considering Theories of How to Be Your Best at Work -- Positive Attitude: Lesson Plan 2-Defining "Good Attitude" Behaviors with Your Team-or Any Individual -- Positive Attitude: Lesson Plan 3-Considering Common Bad Attitudes -- Positive Attitude: Lesson Plan 4-Considering Good Attitude Behaviors -- Positive Attitude: Lesson Plan 5-For Individual Employees Who Need an Attitude Adjustment -- How to Teach Good Work Habits -- Good Work Habits: Lesson Plan 1-Introduction -- Good Work Habits: Lesson Plan 2-Self-Assessment -- Good Work Habits: Lesson Plan 3-Self-Improvement Planning -- Good Work Habits: Lesson Plan 4-Wellness -- Good Work Habits: Lesson Plan 5-Planning a Wellness Initiative -- Good Work Habits: Lesson Plan 6-Self-Presentation -- Good Work Habits: Lesson Plan 7-Using a Time Log to Start Living by a Schedule -- Good Work Habits: Lesson Plan 8-How to Make a Basic Project Plan. , Note continued: Good Work Habits: Lesson Plan 9-Taking Notes and Making Checklists -- Good Work Habits: Lesson Plan 10-Doing a Time/Motion Study on Yourself -- Good Work Habits: Lesson Plan 11-Spotlight on Follow-Through -- Good Work Habits: Lesson Plan 12-Going the Extra Mile -- How to Teach People Skills -- People Skills: Lesson Plan 1-Interpersonal Communication -- People Skills: Lesson Plan 2-Self-Assessing Interpersonal Communication -- People Skills: Lesson Plan 3-Learning to Use the "People List" -- People Skills: Lesson Plan 4-Putting More Structure into Your Communication -- People Skills: Lesson Plan 5-Putting More Substance into Your Communication -- People Skills: Lesson Plan 6-Preparing for Meetings -- People Skills: Lesson Plan 7-Email Best Practices -- People Skills: Lesson Plan 8-Communicating Remotely -- ch. 5 How to Teach the Missing Basics of Critical Thinking to Today's Young Talent -- How to Teach Proactive Learning. , Note continued: Proactive Learning: Lesson Plan 1-Proactive Learning -- Proactive Learning: Lesson Plan 2-Open Mind -- Proactive Learning: Lesson Plan 3-Suspend Judgment, Question Assumptions, and Seek to Learn -- Proactive Learning: Lesson Plan 4-Question Assumptions -- Proactive Learning: Lesson Plan 5-Research -- Proactive Learning: Lesson Plan 6-Study Skills-Building Knowledge -- Proactive Learning: Lesson Plan 7-Practice Skills-Building Skill -- Proactive Learning: Lesson Plan 8-Contemplate Competing Perspectives to Build Wisdom -- How to Teach Problem Solving -- Problem Solving: Lesson Plan 1-Introduction -- Problem Solving: Lesson Plan 2-Preventing or Avoiding Problems Before They Happen -- Problem Solving: Lesson Plan 3-Ready-Made Solutions to Commonly Occurring Problems -- Problem Solving: Lesson Plan 4-Common Denominators and Underlying Principles -- Problem Solving: Lesson Plan 5-Applying the After Action Review Tool. , Note continued: Problem Solving: Lesson Plan 6-Using the After-Action Review Tool to Learn from Others -- How to Teach Decision Making -- Decision Making: Lesson Plan 1-Introduction -- Decision Making: Lesson Plan 2-Information Analysis: Simple Pros and Cons -- Decision Making: Lesson Plan 3-Cause and Effect: Positive Outcomes -- Decision Making: Lesson Plan 4-Cause and Effect: Negative Outcomes -- Decision Making: Lesson Plan 5-Applying the After-Action Review Tool -- Decision Making: Lesson Plan 6-Using the Decision/Action Tree -- ch. 6 How to Teach the Missing Basics of Followership to Today's Young Talent -- How to Teach Respect for Context -- Respect for Context: Lesson Plan 1-Introduction -- Respect for Context: Lesson Plan 2-Reading the Structure, Rules, Customs, and Leadership -- Respect for Context: Lesson Plan 3-Where Do You Fit? -- Respect for Context: Lesson Plan 4-How Can You Adapt? -- Respect for Context: Lesson Plan 5-Context-Limiting Factors. , Note continued: Respect for Context: Lesson Plan 6-Complicated Relationships -- Respect for Context: Lesson Plan 7-Positive Contexts -- Respect for Context: Lesson Plan 8-Negative Contexts -- Respect for Context: Lesson Plan 9-Dealing with People with Bad Attitudes -- Respect for Context: Lesson Plan 10-Dealing with People with Great Attitudes -- How to Teach Good Citizenship -- Good Citizenship: Lesson Plan 1-Introduction -- Good Citizenship: Lesson Plan 2-The "Respect for Others" Model -- Good Citizenship: Lesson Plan 3-The "Best Interests" Model -- Good Citizenship: Lesson Plan 4-The "Civic" Model -- Good Citizenship: Lesson Plan 5-The "Communitarian" Model -- Good Citizenship: Lesson Plan 6-The "Common Sense" Model -- Good Citizenship: Lesson Plan 7-The "Solid Standards" Model -- Good Citizenship: Lesson Plan 8-The "Personal Sacrifice" Model -- Good Citizenship: Lesson Plan 9-The Theodore Roosevelt Model -- Good Citizenship: Lesson Plan 10-Create Your Own Model. , Note continued: How to Teach Service -- Service: Lesson Plan 1-Introduction -- Service: Lesson Plan 2-Common Myths About "Service" in the Workplace -- Service: Lesson Plan 3-Realities About Service in the Workplace -- Service: Lesson Plan 4-Myths Versus Realities in the Workplace -- Service: Lesson Plan 5-The "Be a Great Employee" Model of Service -- Service: Lesson Plan 6-The "Service" Approach to One-on-Ones Between Managers and Direct Reports -- Service: Lesson Plan 7-The Service Approach to Meeting Attendance and Participation -- Service: Lesson Plan 8-Helping Your Boss Monitor Your Performance -- Service: Lesson Plan 9-Putting Yourself on a Performance Improvement Plan -- How to Teach Teamwork -- Teamwork: Lesson Plan 1-Introduction -- Teamwork: Lesson Plan 2-Defining the Dimensions of Teamwork -- Teamwork: Lesson Plan 3-Your Role in Relation to the Mission -- Teamwork: Lesson Plan 4-Coordinating, Cooperating, and Collaborating with Others. , Note continued: Teamwork: Lesson Plan 5-Supporting and Celebrating the Success of Others -- Teamwork: Lesson Plan 6-Identifying Your "Go To" People and Building Relationships with Them -- Teamwork: Lesson Plan 7-Becoming a "Go To" Person for Others -- Teamwork: Lesson Plan 8-Using Influence to Get Things Done -- Teamwork: Lesson Plan 9-Consider the Lessons About Teamwork from This U.S. Air Force Special Operations Team.
    Additional Edition: Print version: Tulgan, Bruce. Bridging the soft skills gap. San Francisco, CA : Jossey-Bass, 2015 ISBN 9781118725641
    Language: English
    Keywords: Electronic books. ; Electronic books. ; Electronic books. ; Electronic books.
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  • 4
    UID:
    kobvindex_ZLB15080015
    Format: 208 Seiten
    Edition: 1. Aufl.
    ISBN: 9783868810417
    Language: German
    Keywords: Führung ; Führungskraft
    Author information: Tulgan, Bruce
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  • 5
    UID:
    almafu_9959232934502883
    Format: 1 online resource (172 p.)
    Edition: 1st edition
    ISBN: 1-281-01863-5 , 9786611018634 , 1-59996-725-1
    Series Statement: Managers Pocket Guide Series
    Content: Everyone in the workplace is under stress including your employees. The good news is that, with training, employees can learn how to work well under pressure. This practical pocket guide for managers will teach you how to channel stress to enhance your own performance and the performance of those you manage. You can alleviate the negative affects of stress in your workplace and organization and in teams and individuals simply by applying the straightforward guidelines you'll find here. Performance Under Pressure: Managing Stress in the Workplace focuses on the two essential skills required to perform well under pressure: Perceiving a situation in an optimal way and using the physiological boost associated with stress to your advantage. The book presents new and proven strategies for dealing with time, anger, people, fatigue and evaluation pressures. And it introduces an effective four-step method for optimal energy management.
    Note: Description based upon print version of record. , Table of Contents; Introduction; Part OneManaging Stress inthe Workplace; CHAPTER 1Stress in the Workplace; CHAPTER 2Managing Stress in YourWork Group or Organization; CHAPTER 3Managing the"Stressed-Out" Employee; Part TwoPerformanceUnder Pressure; CHAPTER 4Clarify Your RelationshipWith Stress and Its Causes; CHAPTER 5Optimal Energy Management:Stop and Breathe; CHAPTER 6Optimal Perception:Rewrite; CHAPTER 7Optimal Performance:Take Action; CHAPTER 8Making SBRT a Habit; CHAPTER 9Dealing With Time Pressure; CHAPTER 10Dealing With AngerPressure; CHAPTER 11Dealing With PeoplePressure , CHAPTER 12Dealing With FatiguePressureCHAPTER 13Dealing With EvaluationPressure; Conclusion , English
    Additional Edition: ISBN 0-87425-741-7
    Language: English
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  • 6
    UID:
    almafu_9959232930602883
    Format: 1 online resource (266 p.)
    Edition: Expanded 2nd ed.
    ISBN: 1-59996-415-5
    Series Statement: Managers Pocket Guide Series
    Content: Roll up your sleeves and learn how to be a great ""Gen Mix"" manager. Managing the Generation Mix, Second Edition - From Urgency to Opportunity. Bruce Tulgan. The workplace is changing. Powerful demographic forces are underway causing a ""generational shift."" If you're managing a mix of employees of all ages from teens to retirees and finding it takes more time and skill than ever before, welcome to the revolution. The latest edition of Managing the Generation Mix is full of insight and advice for tackling the age-related challenges you face every day and maximizing the strengths of your age-
    Note: Description based upon print version of record. , Table of Contents; Introduction; Part 1 - Who's in Your Generation Mix Today?; Ch 1 - The Schwarzkopf Generation: Take Charge and Do What's Right; Ch 2: Baby Boomers: Trendsetters to the End; Ch 3 : Generation X; What's the Deal Today?; Ch 4 : Generation Y: We're Here Today!; Ch 5 : Bridging the Generational (Mis)Understanding Gap; Ch 6: Focus: It's All About the Work; Part 2: What Does it Take to Become a Grent Gen Mix Manager?; Ch 7: Communicate Just-In-Time, All the Time; Ch 8: Customize! Customize! Customize!; Part 3 : From Retirees to Teens: Four Opportunities for the Taking , Ch 9 : Turning Gray to Gold: How to Mine the Riches of the Seasoned TalentCh 10: Heading off the Midlevel Leadership Crisis: Who's Going to Take Charge?; Ch 11 : Managing Your Parents- or Grandparents: You're in Good Company; Ch 12: Teaching Teens How to Serve Your Customers: How Well Are You Doing? , English
    Additional Edition: ISBN 0-87425-941-X
    Language: English
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  • 7
    UID:
    kobvindex_ZLB12426795
    Format: 220 Seiten
    Edition: 1
    ISBN: 3854362099
    Series Statement: Was ist was
    Language: German
    Keywords: Führungskraft ; Geschichte ; Generation ; Lebensgefühl ; Jahrgang ; Geschichte 1963-1981 ; Generation ; Jahrgang ; Geschichte 1963-1981 ; Karriere ; Generation ; Jahrgang ; Geschichte 1963-1981 ; Humanvermögen ; Personalentwicklung
    Author information: Tulgan, Bruce
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  • 8
    UID:
    almafu_9959232935202883
    Format: 1 online resource (187 p.)
    ISBN: 1-59996-672-7
    Note: Description based upon print version of record. , CONTENTS; INTRODUCTION; Assess Your Service; Select the Right Players; Sell Your Team on Customer Service; Teach the Basics; Create Just-in-Time Information Tools; Train, Coach, Reward and Remind; Prepare for Liftoff; Launch the Program; Develop Just-in-Time Information Tools; Commit to Ongoing Service Training; The No-Service Crisis:Where Are You? , English
    Additional Edition: ISBN 0-87425-743-3
    Language: English
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  • 9
    UID:
    almafu_9959236889602883
    Format: 1 online resource (266 p.)
    Edition: 2nd ed.
    ISBN: 1-281-09076-X , 9786611090760 , 1-59996-709-X , 1-4237-1642-6
    Series Statement: Managers Pocket Guide Series
    Content: No doubt about it: The newest diversity issue in the workplace is age diversity. Many organizations have finally figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. And they're not sure what to do about it. The fact is, generational conflicts are not merely a matter of young versus old. They mirror critical business issues every organization faces as it transitions from the workplace of the past to that of the future. Managing the Ge
    Note: Description based upon print version of record. , Table of Contents; Introduction to the Second Edition; Part One - Who's in Your Generation Mix Today?; Chapter 1 - The Schwarzkopf Generation: Take Charge and Do What's Right; Chapter 2 - Baby Boomers: Trendsetters to the End; Chapter 3 - Generation X - What's the Deal Today?; Chapter 4 - Generation Y: We're Here Today!; Chapter 5 - Bridging the Generational (Mis)Understanding Gap; Part Two - What Does It Take to Become a Great Gen Mix Manager?; Chapter 6 - Focus It's All About the Work; Chapter 7 - Communicate Just-In-Time, All the Time; Chapter 8 - Customize! Customize! Customize! , Part Three - From Retirees to Teens: Four Opportunities for the TakingChapter 9 - Turning Gray to Gold: How to Mine the Riches in Seasoned Talent; Chapter 10 - Heading Off the Midlevel Leadership Crisis: Who's Going to Take Charge?; Chapter 11 - Managing your Parents - or Grandparents: You're in Good Company; Chapter 12 - Teaching Teens How to Serve Your Customers: How Well Are You Doing?; Conclusion , English
    Additional Edition: ISBN 0-87425-659-3
    Language: English
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  • 10
    Online Resource
    Online Resource
    Hoboken, New Jersey :Wiley,
    UID:
    almafu_BV043738169
    Format: 1 Online-Ressource (xv, 192 Seiten).
    Edition: Revised edition
    ISBN: 978-1-119-21507-3 , 978-1-119-19076-9 , 978-1-119-19077-6
    Note: Machine generated contents note: PREFACE CHAPTER ONE Meet the Millennial Generation: The Most High-Maintenance Workforce in the History of the World CHAPTER TWO Get Them on Board Fast with the Right Messages CHAPTER THREE Get Them Up-to-Speed Quickly and Turn Them into Knowledge Workers CHAPTER FOUR Practice In Loco Parentis Management CHAPTER FIVE Give Them the Gift of Context CHAPTER SIX Get Them to Care About Great Customer Service CHAPTER SEVEN Teach Them How to Manage Themselves CHAPTER EIGHT Teach Them How to Be Managed by You CHAPTER NINE Retain the Best Young Talent, One Day at a Time CHAPTER TEN Build the Next Generation of Leaders ACKNOWLEDGMENTS ABOUT THE AUTHOR INDEX.
    Additional Edition: Erscheint auch als Druck-Ausgabe, Hardcover ISBN 978-1-119-19075-2
    Language: English
    Subjects: Economics
    RVK:
    Keywords: Unternehmen ; Personalpolitik ; Erwachsener
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
    Author information: Tulgan, Bruce 1967-
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