UID:
almahu_9949641618402882
Format:
1 online resource (318 pages)
Edition:
First edition.
ISBN:
9781803926902 (e-book)
Content:
"Carefully examining the challenges of meeting fast-developing consumer demands and preferences, this enlightening Handbook captures the difficulties involved in providing optimal service experiences. It provides invaluable theoretical guidance while emphasising the evolutionary nature of experience science. With contributions from a diverse range of top international researchers, the Handbook of Experience Science explores fully up-to-date theories within experience studies as applied to tourism, hospitality and leisure. Chapters analyse the progress of recent research ventures, exploring fascinating case studies to further illustrate important concepts such as virtual tourism and slow tourism. Both the important frameworks behind experience science and real-world applications are discussed, providing the reader with a full picture of this rapidly changing subject. This Handbook provides crucial new examinations of experience creation which will be perfect for students researching tourism, hospitality and leisure, international business and innovation. It will additionally be incredibly useful for consumer researchers looking to better understand the complex paradigm behind experience creation"--
Note:
Contents: Preface -- Part I: Experience theory construction -- 1. Introduction: Convergence of experience science in tourism, hospitality, and leisure / Joseph S. Chen, Nina K. Prebensen and Muzaffer S. Uysal -- 2. The four mechanisms of the immersion process / Olga Gjerald and Veronica Blumenthal -- 3. Extending the experiencescape: Insights from macao for the greater bay area / Zhaoyu Chen -- 4. Neo-tribe theory and community experience in tourism and leisure / Kubra Asan -- 5. Virtual tourism experiences: Exploring the concept and key elements / Wenqi Wei and Melissa A. Baker -- 6. Designing customer experiences: The importance of different types of service encounters / Alice Y. Kang and Melissa A. Baker -- Part II: Factors shaping experience creation -- 7. Using digital technology to expand and intensify tourism experiences / Michael Burmester and Nina K. Prebensen -- 8. Interest regimes as a basis for meaningful tourism and leisure experiences / Jon Sundbo -- 9. Quality of life and tourism experience / Jiahui Wang and Muzaffer S. Uysal -- 10. The influential cultural factor shaping experience design and creation in restricted areas: What archaeology tells visitors / Hasan A. Erdogan -- 11. Cultural encountering as a facilitator for slow tourism experiences: A case in an amish attraction / Ting-Yen Huang, Ruiping Ren and Joseph S. Chen -- 12. Video game-induced tourism as a pathway for improving the tourist experience / Michał Żemła and Mateusz Bielak -- 13. Development and validation of a consumers' co-creation participation measure in the event context / Mehrnaz Moghaddam, Elsa Kristiansen and Birger Opstad -- 14. Understanding the appropriation process to co-construct tourism experiences more efficiently / Joosje Voordes and Isabelle Frochot -- Part III: Case studies on experience formation -- 15. Promoting lohas experiences on a coffee farm / You-De Dai, Giun-Ting Yeh, Pi-Lien Yang and Yuan-Chiu Chen -- 16. Digital marketing practices in tourism: Advances in the cultural heritage of China / Yang Yang and Han Shen -- 17. Space tourism: A new frontier of tourism experience / Yaozhi Zhang -- 18. Value creation, innovation, and quality of life in a cultural setting / Nina K. Prebensen -- 19. Customer experience and tourist experience: What do we already know about them? / Thouraya G. Labben and Johan Burger -- 20. Experience science: Challenges and research directions / Muzaffer S. Uysal, Nina K. Prebensen and Joseph S. Chen -- Index.
Additional Edition:
ISBN 9781803926896 (hardback)
Language:
English
Keywords:
Electronic books.
;
Electronic books.
URL:
https://www.elgaronline.com/view/book/9781803926902/9781803926902.xml
URL:
https://www.elgaronline.com/view/book/9781803926902/9781803926902.xml
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