UID:
almahu_9949866176002882
Format:
1 online resource (xxxvi, 332 pages).
Edition:
First edition.
ISBN:
9781003413493
,
1003413498
,
9781040036457
,
1040036457
,
9781040036488
,
1040036481
Series Statement:
Successful Supervisory Leadership
Content:
Supervisors are the bridge between line employees and middle/upper management. Therefore, they must effectively communicate across the organization to be responsive and thoughtful leaders. With work being more global, organizations are taking advantage of remote work, and the workforce is now more diverse and decentralized, making the workplace more dynamic and complex. However, diversity can be one of the most controversial and least understood business topics because of the issues regarding quality, leadership, and ethics (Anand & Winters, 2008). An inclusive supervisor will ensure that their direct reports are treated fairly and respectfully but never made to feel less than anyone else. They will be a critical success factor in supporting the business case for diversity, equity, inclusion, and belonging (DEI&B) as a critical strategy in a globally competitive market. This book builds on the belief that people are the most valuable resource and that everyone should be treated with dignity and respect. The authors will provide tools to self-assess intrapersonal/interpersonal communication, develop a positive work environment, and evaluate listening skills. A list of competencies to be an effective communicator will be provided. Key concepts such as cross-cultural competence, generational cohort, critical race theory, emotional intelligence, emotional contagion, social exchange theory, and interpersonal competency will be explored. This book provides strategies for building solid relationships with team members; uses positivity as a foundational practice to lead and encourage other employees; provides guidelines on how to hold employees accountable and set high expectations; presents strategies to engage, coach, and develop employees by creating a positive environment to influence attitudes and behaviors; and offers various approaches for managing time and increasing productivity.
Note:
"A Productivity Press book."
,
Chapter 1: Overview and BackgroundChapter 2: Fundamental Principles for Inclusive, Empathetic and Relational Supervisor Chapter 3: Understanding Working with Teams and Groups Chapter 4: Understanding Communication Chapter 5: Understanding Human Resources and StaffingChapter 6: Understanding Human RelationsChapter 7: Understanding People's Motivation and How to DelegateChapter 8: Understanding Employment Conflicts and the Disciplinary ProcessChapter 9: Inclusive Supervisor: Supervising Diversity, Equity, Inclusion, and BelongingChapter 10: Empathetic Supervisor: Supervising with Interpersonal and IntrapersonalSkillsChapter 11: Relational Supervisor: Supervising with and Through PeopleChapter 12: Developing and Evaluating Inclusive, Empathetic and Relational CompetenciesAppendix A Supportive Resources
Language:
English
DOI:
10.4324/9781003413493
URL:
https://www.taylorfrancis.com/books/9781003413493
Bookmarklink