UID:
kobvindex_INT0005160
Umfang:
1 electronic resource (378 pages) :
,
illustrations.
Inhalt:
MACHINE-GENERATED ABSTRACT NOTE:
"Today’s economy is characterised by rapid change and digitalization. The technological advances and the increasing globalisation of the economy require in many areas high adaptability of enterprises. In order to improve their chances of success, enterprises need to cope with the challenges caused by dynamic markets, regulations, customer demands, novel technologies, etc. This requires a constant adaptation and flexible design of service/product offerings to gain competitiveness. Due to the strong paradigm shift towards service economy and aforementioned digitalization trend, this thesis tackles the flexibility problem from the perspective of enterprises offering digital services. The central question tackled throughout the work is hence 'from the methodological perspective, how can the design of digital services adaptable to changing requirements of the environment be supported?'
In this respect, the thesis argues that the enterprises need to understand their application context to be able to offer flexible digital services. Furthermore, after analysing the state of research in Services Science, it concludes that different roles with varying backgrounds participate to design and implementation of digital services, which adds the need for alignment between those as a further challenge for flexibility. To fulfil this, the thesis suggests that capabilities can be used as an overarching term and a communication vehicle.
The thesis has two main contributions to the scientific body of knowledge. First and foremost, by following Design Science Research (DSR) guidelines, it proposes Digital Enterprise Context Modelling Method (deCOM), a capability-based context modelling method that aims to increase digital service flexibility by means of conceptual modelling. Second, it combines the capability and service research streams, which is rarely found in the literature. Evaluated via different methods in a total of six evaluation episodes, the method has been iteratively developed in line with the feedback collected from various audiences. The results show that, although requiring an effort to learn, deCOM is a comprehensible, useful and well-documented method to elicit, identify and model the context of a digital service."
Anmerkung:
DISSERTATION NOTE: doctoral thesis, Universität Rostock, 2016.
,
MACHINE-GENERATED CONTENTS NOTE:
Abstract --
Kurzfassung --
Acknowledgements --
1 Problem investigation :
Introduction --
Research method --
Problem relevance --
Background : state of the art in related areas --
2 Solution design :
deCOM : a context modelling method --
3 Solution validation :
Artefact evaluation --
4 Discussions and conclusion --
Appendices.
Sprache:
Englisch
Schlagwort(e):
Academic theses
DOI:
10.18453/rosdok_id00002538
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