Format:
231 pages
,
color illustrations
,
23 cm
ISBN:
9788578112721
,
8578112725
Content:
This book addresses the conceptual and practical aspects of public ombudsmen, presenting case studies of Brazilian public ombudsmen. It brings a proposal for the identification of common elements that make it possible to classify public ombudsmen. It discusses the importance of public ombudsmen as instruments for the strengthening of participatory democracy and for the valorization of citizenship. It presents a debate about the importance of ombudsmen in the context of social participation, pointing out advances and challenges. It has a reflection on the public ombudsman's offices of the federal government in the light of its normative acts, in the search for an ideal-possible model of autonomy, cooperation and accountability. It deals with the conceptual aspects of public ombudsmen and proposes changes in the organization of public ombudsmen through the creation of a national system of ombudsmen, autonomous and democratic. It describes the trajectory of the Ombudsman's Office of Ipea throughout its ten years of existence. It shows case studies of the General Ombudsman's Office of Social Security and the Ombudsman's Office of the Brazilian Forest Service. It presents a critical analysis of the effectiveness of the Ombudsman's Office (OGU), in the context of its recent restructuring process. It addresses the case of the Federal Revenue Ombudsman's Office of the 1st Fiscal Region, based on the theoretical reference of the new public service. Lastly, it provides a synthesis of the results of the OGU 2014 Collective Project, established by OGU in partnership with Ipea, which allowed a broad picture of the reality of public ombudsmen, especially those linked to federal executive bodies and entities
Note:
Includes bibliographical references
,
Prefácio
,
Modelos de ouvidorias públicas no Brasil
,
Ouvidorias públicas como instrumentos para o fortalecimento da democracia participativa e para a valorização da cidadania
,
Ouvidorias públicas e conselhos de políticas : avanços e desafios na democratização da participação social e nas relações entre estado e sociedade
,
As ouvidorias e o uso público da razão : proposta de um modelo ideal-possível à luz dos atos normativos das ouvidorias públicas federais no Brasil
,
Paradigmas de ouvidoria pública e proposta de mudança
,
Os dez anos da ouvidoria do IPEA
,
A importância da ouvidoria para o serviço público : o caso da previdência social
,
A ouvidoria do serviço florestal brasileiro
,
A efetividade da ouvidoria-geral da união
,
Ouvidorias públicas no contexto do novo serviço público : o caso da ouvidoria da receita federal do Brasil - 1a Região Fiscal
,
Projeto Coleta OGU 2014 : um retrato das ouvidorias federais brasileiras
Language:
Portuguese
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