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  • BTU Cottbus  (12)
  • 2010-2014  (12)
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  • 1
    UID:
    b3kat_BV040244014
    Format: 1 Online-Ressource (XLI, 838 Seiten) , Diagramme
    ISBN: 9783642015724 , 9783642015731
    In: 1
    Language: German
    Author information: Härtel, Ines 1972-
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  • 2
    UID:
    b3kat_BV040244064
    Format: 1 Online-Ressource (XLII, 808 Seiten) , Diagramme, Karten
    ISBN: 9783642155222 , 9783642155239
    In: 2
    Language: German
    Author information: Härtel, Ines 1972-
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  • 3
    UID:
    b3kat_BV040244468
    Format: 1 Online-Ressource (XLI, 1074 Seiten) , Illustrationen, Diagramme, Karten
    ISBN: 9783642168826 , 9783642168833
    In: 4
    Language: German
    Author information: Härtel, Ines 1972-
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  • 4
    UID:
    b3kat_BV040292639
    Format: 1 Online-Ressource (XLII, 992 Seiten) , Diagramme
    ISBN: 9783642155246 , 9783642155253
    In: 3
    Language: German
    Author information: Härtel, Ines 1972-
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  • 5
    UID:
    b3kat_BV042099905
    Format: 812 S. , Ill., graph. Darst.
    Edition: 1. Aufl.
    ISBN: 9783848714070
    Series Statement: Forum Umwelt-, Agrar- und Klimaschutzrecht 1
    Additional Edition: Erscheint auch als Online-Ausgabe, ePdf ISBN 978-3-8452-5458-6
    Language: German
    Subjects: Geography , Law , Agriculture, Forestry, Horticulture, Fishery, Domestic Science , Sociology
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    Keywords: Klimaschutz ; Welternährung ; Nachhaltigkeit ; Erneuerbare Energien ; Umweltrecht ; Aufsatzsammlung ; Aufsatzsammlung
    Author information: Härtel, Ines 1972-
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  • 6
    Book
    Book
    Köln : Luchterhand
    UID:
    b3kat_BV037370231
    Format: XL, 2036 S. , graph. Darst.
    ISBN: 9783472080114
    Language: German
    Subjects: Law
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    Keywords: Deutschland ; Agrarrecht
    Author information: Härtel, Ines 1972-
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  • 7
    UID:
    b3kat_BV048846180
    Format: 1 Online-Ressource (xiv, 402 Seiten) , ill
    ISBN: 9781783509348
    Series Statement: Research on emotion in organizations v. 10
    Content: Emotion in an organization is much more than a phenomenon experienced solely by its members it is a deeply embedded component of the organizational fabric. Consistent with this idea, chapters in this volume deal with emotion at all levels of organizing: at the individual level, expressed in interpersonal exchanges and in groups, and across the organization as a whole. They represent a selection of papers from the Eighth International Conference on Emotion in Organizations, held in July 2012 in Helsinki, Finland; plus a selection of invited chapters. Chapters thus represent cutting-edge articles by leading and emerging scholars of emotion in organizations from around the world. Specific topics include creation of positively deviant business-to-business services, leader effectiveness and emotions in crisis situations, gender and role conflict among managers, developing shared wellbeing in communal settings, the nature of emotional labor across levels, managing workplace aggression, building customer passion, developing mindfulness, emergence of expectations, emotionalizing institutional theory, bullying as a form of institutional control, and how employees project competence
    Note: Positive emotions foster the co-creation of mutual value in services : four positively deviant performances / Merja Fischer -- Increasing energy and performance through customer passion : an organizational level study / Petra Kipfelsberger, Heike Bruch -- Sharing well-being in a work community : exploring well-being generating relational systems / Frank Martela -- Mapping the terrain of aggression within the workplace context / Stacey Kent, Ashlea C. Troth, Peter J. Jordan -- Great expectations : discourse and affect during field emergence / Stine Grodal, Nina Granqvist -- Toward a toolkit for emotionalizing institutional theory / Maxim Voronov -- Institutional theory, normative pressures, emotions, and indirect aggression / Stacey Kent, Peter J. Jordan, Ashlea C. Troth -- Emotions in institutions : bullying as a mechanism of institutional control / Rich Dejordy, Frank Barrett -- To be one of us, you have to feel like one of us : how leaders' expressed emotions influences followers' perceptions of leader self-sacrifice intentions and effectiveness in a crisis situation / Eugene Y.J. Tee, Yin Lu Ng, Neil Paulsen -- Gender and person/role conflict in management : a study of gender, management position and emotional dissonance amongst managers in a Scandinavian setting / Hulda Mjöll Gunnarsdóttir -- Competency labor : a conceptual framework for examining individuals' effort and emotions in projecting an image of competence at work / Julita Haber, Jeffrey M. Pollack, Ronald H. Humphrey -- Emotional labor as a dynamic process in service organizations : development of a multi-perspective, multilevel model / Esther Gracia, Neal M. Ashkanasy -- Emotion and mindfulness : using emotion as information to raise collective performance / Steven B. Wolff
    Language: English
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (lizenzpflichtig)
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  • 8
    UID:
    b3kat_BV048846028
    Format: 1 Online-Ressource (xvi, 399 Seiten) , ill
    ISBN: 9781780526775
    Series Statement: Research on emotion in organizations v. 8
    Content: This volume contains a further selection of the best papers presented at the Seventh Emonet conference (Montreal, Canada, August 2010), following on from Volume 7 and augmented once again with invited chapters authored by leading scholars in the field. "Experiencing and managing emotions in the workplace" comprises fourteen chapters arranged in four sections: The experience of emotion; The dynamics of emotion; Regulating emotion; and The emotionally intelligent organization. These encompass a variety of methodological approaches, including qualitative and quantitative research, sourced from research conducted in organizations in the USA, Europe, and Australasia. The volume's secondary theme is "care and compassion", the theme of the Academy of Management meetings that followed the Emonet conference in Montreal. In effect, organizations that understand their members' emotions and utilize this information in their management practices become "emotionally intelligent" and capable of showing care and compassion to all stakeholders. The chapters in this book provide a rich and varied coverage of the latest developments in the study of the role of emotions in organizational settings
    Note: Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J. Härtel, Wilfred J. Zerbe -- ch. 1. The emotion experiences of employees in a work setting / Cara Jonker, Nadia Botma -- ch. 2. A model of psychological wellness for human resource employees in a platinum and steel production environment / Nadia Botma, Cara Jonker -- ch. 3. Muted anger in the workplace : changing the 'sound' of employee emotion through social sharing / Deanna Geddes, Lisa T. Stickney -- ch. 4. A holistic approach to the explanation of organizational behavior : the theory and practice of 'analysis of demand' / Laura Petitta, Valerio Ghezzi -- ch. 5. Measuring affect over time : the momentary affect scale / Phillip Gee, Timothy Ballard, Gillian Yeo, Andrew Neal -- ch. 6. Emotional responses to the injustice of organizational change : a qualitative study / Roy K. Smollan -- ch. 7. The role of cognition and attitude in driving behavior : elaborating on affective events theory / Brona Russell, Jacob Eisenberg -- ch. 8. Affect and employee proactivity : a goal-regulatory perspective / Uta K. Bindl, Sharon K. Parker -- ch. 9. A model of compassionate responses to anger expression / Angela Zenteno-Hidalgo, Deanna Geddes -- ch. 10. Trading in emotions : a closer examination of emotional labor / Frances M. Peart, Amanda M. Roan, Neal M. Ashkanasy -- ch. 11. The emotion work of police / Catherine S. Daus, Shanique Brown -- ch. 12. Emotion regulation strategies among customer service employees : a motivational approach / Michel Cossette, Ursula Hess -- ch. 13. Organizational emotional intelligence : theoretical foundations and practical implications / Jochen I. Menges -- ch. 14. We are all mad in Wonderland : an organizational culture framework for emotions and emotional intelligence research / Catherine S. Daus, Marie T. Dasborough, Peter J. Jordan, Neal M. Ashkanasy
    Language: English
    Subjects: Psychology
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    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (lizenzpflichtig)
    URL: Volltext  (lizenzpflichtig)
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  • 9
    UID:
    b3kat_BV048845870
    Format: 1 Online-Ressource (xxiii, 385 Seiten) , ill
    ISBN: 0857241788 , 9780857241788
    Series Statement: Research on emotion in organizations v. 6
    Content: Emotions have widespread effects in organizations and underlie a broad range of dynamics in organizations. This volume explores the role that emotion plays in such diverse organizational phenomena as entrepreneurship, change, service failure, and creativity. The study of emotions in organizations is broadening, with new phenomena being considered through the lens of emotions, and deepening, with theoretical approaches being refined and sharpened. The choice of theme of this volume reflects this tension. Organizations are dynamic, they change and they comprise elements that are constantly moving. They are simultaneously ordered and complicated and complex. Emotions help us understand this dynamism. As the chapters in this volume help us understand and appreciate, emotions are often an underlying energizing and motivating force. Examination of the role of emotions as precursors or mediators of change or innovation or creativity is therefore essential to being able to manage this dynamism
    Note: Description based on print verison record , Corporate envy and emotional dynamics in the internal selection process of corporate venturing initiatives / Marina G. Biniari -- Group entrepreneurial behavior in established organizations: the role of middle managers's emotion regulation and group diversity / Leonidas A. Zampetakis and Konstantinos Kafetsios -- Putting emotion at the heart of agency: a relational perspective on entrepreneurial action / David Goss -- Personality, affect, and organizational change: a qualitative study / Roy K. Smollan, Jonathan A. Matheny and Janet G. Sayers -- The underlying structure of emotions during organizational change / Christina Kirsch, Warren Parry and Cameron Peake -- Complexity theory and affect structure: a dynamic approach to modeling emotional changes in organizations / Yan Li, Neal M. Ashkanasy and David Ahlstrom -- Building and sustaining resilience in organizational settings: the critical role of emotion regulation / Glenda M. Fisk and Angela M. Dionisi -- The emotions of change: merger sentiments, pleasure, and emotional expression / Stanley G. Harris and Eric B. Gresch -- Service encounter needs theory: a dyadic, psychosocial approach to understanding service encounters / Graham L. Bradley, Janet R. McColl-Kennedy, Beverley A. Sparks, Nerina L. Jimmieson and Dieter Zapf -- A laugh a day is sure to keep the blues away: managers' use of humor and the construction and destruction of employees' resilience / Nilupama Wijewardena, Charmine E. J. Härtel and Ramanie Samaratunge -- Creativity as mood regulation / March L. To. Neal M. Ashkanasy, Cynthia D. Fisher and Patricia A. Rowe -- Affective climate, organizational creativity, and knowledge creation: case study of an automotive company / Fabrizio Maimone and Marta Sinclair -- Creative conflict in digital imaging communities / Esther Maier and Oana Branzei
    Additional Edition: Erscheint auch als Druck-Ausgabe Emotions and organizational dynamism Bingley : Emerald, 2010 ISBN 9780857241771
    Language: English
    Subjects: Psychology
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    Keywords: Organisationsverhalten ; Arbeit ; Gefühl ; Konferenzschrift
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (lizenzpflichtig)
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  • 10
    UID:
    b3kat_BV048845930
    Format: 1 Online-Ressource (xiv, 362 Seiten) , ill
    ISBN: 9781780522098
    Series Statement: Research on emotion in organizations v. 7
    Content: The theme of this volume, What Have We Learned? Ten Years On, provides a wonderful tour of the ways in which emotions research has advanced the way in which we conceive of work and its possibilities for adding value to life. The volume is presented in eight parts, so that the reader will can how emotions research has advanced our knowledge and understanding of what comprises work, the experiences and resourcefulness of traditional and non-traditional workers, the drivers of consumer behavior, the dynamics of team behavior, the quality of the leader-member relationship, the demands and skills required of In Extremis work contexts, methods to improve noncognitive assessment, and advances in ways to create and maintain Positive Work Environments. The chapters in this volume leave no doubt in the readers mind that emotions as energizing and motivating mechanisms demand understanding and attention in order to improve performance and societal value from organizational activities, ensure dignity for workers and consumers, and create workplaces where individuals are engaged and flourishing
    Note: Overview : what have we learned? : ten years on / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe -- ch. 1. Synthesizing what we know and looking ahead : a meta-analytical review of 30 years of emotional labor research / Gang Wang, Scott E. Seibert, Terry L. Boles -- ch. 2. Understanding the relationship between emotional labor and effort / Robyn E. Goodwin -- ch. 3. Tricks of the trade : customer service employee strategies in performing emotion work / Sanjeewa Perera -- ch. 4. Sales employee's emotional labor : a question of image or support / Sushanta K. Mishra -- ch. 5. The role of emotions in supporting independent professionals / Tui McKeown, Melanie Bryant, Robyn Cochrane -- ch. 6. Coding emotions in complaint behavior : comparing the Shaver et al. and Richin's consumption emotions sets / Rebekah Russell-Bennett, Charmine E.J. Härtel -- ch. 7. Affective events theory as a framework for understanding third-party consumer complaints / Rebekah Russell-Bennett, Charmine E.J. Härtel, Amanda Beatson -- ch. 8. Display rules and emotional labor within work teams / William J. Becker, Russell Cropanzano -- ch. 9. Emotional intelligence as a moderator of the quality of leader-member exchange and work-related outcomes / Nicholas Clarke, Nomahaza Mahadi -- ch. 10. Managing negative emotions in emergency call taking : a heat-model of emotional management / Martin G.A. Svensson -- ch. 11. The measurement of trait emotional intelligence with TEIQue-SF : an analysis based on unfolding item response theory models / Leonidas A. Zampetakis -- ch. 12. Exploring the antecedent and consequences of authenticity of emotional expression / Sushanta K. Mishra -- ch. 13. A positive approach to workplace bullying : lessons from the Victorian public sector / Laura Barker , Mode of access: World Wide Web
    Language: English
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (lizenzpflichtig)
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