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A Multi-Level Examination of Stakeholder Perspectives of Implementation of Evidence-Based Practices in a Large Urban Publicly-Funded Mental Health System

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Abstract

Our goal was to identify barriers and facilitators to the implementation of evidence-based practices from the perspectives of multiple stakeholders in a large publicly funded mental health system. We completed 56 interviews with three stakeholder groups: treatment developers (n = 7), agency administrators (n = 33), and system leadership (n = 16). The three stakeholder groups converged on the importance of inner (e.g., agency competing resources and demands, therapist educational background) and outer context (e.g., funding) factors as barriers to implementation. Potential threats to implementation and sustainability included the fiscal landscape of community mental health clinics and an evolving workforce. Intervention characteristics were rarely endorsed as barriers. Inner context, outer context, and intervention characteristics were all seen as important facilitators. All stakeholders endorsed the importance of coordinated collaboration across stakeholder groups within the system to successfully implement evidence-based practices.

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Acknowledgments

We are especially grateful for the support that the Department of Behavioral Health and Intellectual disAbility Services provided for this project, and for the Evidence Based Practice and Innovation (EPIC) group. Funding for this research project was supported by the following grants from NIMH: (K23MH099179, Beidas; F32MH103960, Stewart). Additionally, the preparation of this article was supported in part by the Implementation Research Institute (IRI), at the George Warren Brown School of Social Work, Washington University in St. Louis; through an award from the National Institute of Mental Health (R25 MH080916) and Quality Enhancement Research Initiative (QUERI), Department of Veterans Affairs Contract, Veterans Health Administration, Office of Research & Development, Health Services Research & Development Service. Dr. Beidas was an IRI fellow from 2012 to 2014.

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Correspondence to Rinad S. Beidas.

Appendices

Appendix 1: Stakeholder Perspectives of EBP Initiatives in Philadelphia: Qualitative Interview for Agency Stakeholders

Instructions: The Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) has sponsored several Evidence-Based Training Initiatives in recent years. Evidence-based practices, or EBP, refer to integrating “the best available research with clinical expertise in the context of patient characteristics, culture and preferences.”

We are interested in understanding your experience with DBHIDS-sponsored EBP initiatives. You are on the front line and we believe you have important information to share with us due to your role in the agency. We are particularly interested in understanding agency- and system-wide factors that impact your ability to use evidence-based practices. When we say agency-wide, we mean factors specific to your agency. When we say system-wide, we mean factors specific across agencies within the Philadelphia public community mental health system.

Let’s start by discussing the initiatives your agency has participated in.

  1. 1.

    Tell us briefly about your experience with these initiatives and your responsibilities in implementing these initiatives in your agency.

When did you take on this responsibility (e.g., prior to starting, mid-way through)?

  1. 2.

    What was it about [initiative] that motivated or drove your agency to adopt it?*

  2. 3.

    Generally, what makes these initiatives successful and not successful at your agency? Compare and contrast if you have participated in more than one initiative.

What would you change? What could be done to make these initiatives more responsive, more relevant, and less burdensome?

Let’s talk specifically about your agency now.

  1. 1.

    What kind of infrastructure is needed at the agency-level to support these EBPs?

  2. 2.

    What is your perspective on the impact of these initiatives on your agency?

Is there a sense at the agency level that this EBP is clinically better (i.e., results in better outcomes) than what was being done before with clients?

  1. 3.

    Tell me about agency support at all levels around these various initiatives.

Be sure to get information about how all management levels including administrators support EBPs. Who at the agency is critical to making the EBP a success? When we say support, we mean reducing productivity requirements, problem-solving, supervision, making it easy to learn the practice.

Is the EBP integrated into regular supervision, additional supervision/meeting time documentation, intake, screening or ongoing training provided by the agency?

  1. 4.

    What is the plan in your agency to continue the use of EBPs for the long term?

What is the single greatest barrier or facilitator to long term sustainment of any EBP? What type of infrastructure would be needed to maintain these EBPs?

  1. 5.

    Tell me about the financial realities of implementing EBPs in your agency.

What costs are you incurring to implement EBPs? What is the financial value to having EBPs at your agency?

Are your therapists fee-for-service or salaried? How does that impact implementation?

How and what kind of financial incentives would help you increase use of EBPs in your agency? Does the potential for an enhanced rate or “preferred provider” designation make these initiatives more feasible?

ONLY FOR AGENCIES PARTICIPATING IN TF-CBT: Tell me about your experience with the enhanced rate provided for TF-CBT.

Tell me about the System

  1. 1.

    What kind of infrastructure is needed at the system-level to support these EBPs?

  2. 2.

    What is your perspective on the impact of these initiatives on the system (i.e., across agencies in Philadelphia)?

Across agencies, not just their agency. Are single initiatives perceived as having an overall impact of moving the system towards EBPs

  1. 3.

    Tell me about system-level support of these initiatives.

Be sure to get information about how/if the system supports EBPs. Who at the system-level is critical to making the EBP a success?

  1. 4.

    What do you think is important for policy-makers to know/understand about how to support the implementation of EBPs through these initiatives or other efforts moving forward at a system-level?

Appendix 2

See Table 3.

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Beidas, R.S., Stewart, R.E., Adams, D.R. et al. A Multi-Level Examination of Stakeholder Perspectives of Implementation of Evidence-Based Practices in a Large Urban Publicly-Funded Mental Health System. Adm Policy Ment Health 43, 893–908 (2016). https://doi.org/10.1007/s10488-015-0705-2

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