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Symptom management care pathway adaptation process and specific adaptation decisions

Abstract

Background

There is substantial heterogeneity in symptom management provided to pediatric patients with cancer. The primary objective was to describe the adaptation process and specific adaptation decisions related to symptom management care pathways based on clinical practice guidelines. The secondary objective evaluated if institutional factors were associated with adaptation decisions.

Methods

Fourteen previously developed symptom management care pathway templates were reviewed by an institutional adaptation team composed of two clinicians at each of 10 institutions. They worked through each statement for all care pathway templates sequentially. The institutional adaptation team made the decision to adopt, adapt or reject each statement, resulting in institution-specific symptom management care pathway drafts. Institutional adaption teams distributed the 14 care pathway drafts to their respective teams; their feedback led to care pathway modifications.

Results

Initial care pathway adaptation decision making was completed over a median of 4.2 (interquartile range 2.0-5.3) weeks per institution. Across all institutions and among 1350 statements, 551 (40.8%) were adopted, 657 (48.7%) were adapted, 86 (6.4%) were rejected and 56 (4.1%) were no longer applicable because of a previous decision. Most commonly, the reason for rejection was not agreeing with the statement (70/86, 81.4%). Institutional-level factors were not significantly associated with statement rejection.

Conclusions

Acceptability of the 14 care pathways was evident by most statements being adopted or adapted. The adaptation process was accomplished over a relatively short timeframe. Future work should focus on evaluation of care pathway compliance and determination of the impact of care pathway-consistent care on patient outcomes.

Trial registration

clinicaltrials.gov, NCT04614662. Registered 04/11/2020, https://clinicaltrials.gov/ct2/show/NCT04614662?term=NCT04614662&draw=2&rank=1.

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Background

Supportive care for pediatric oncology patients focuses on preventing and managing cancer- and treatment-related toxicities. Early assessment and intervention for these toxicities are important as they are associated with morbidity, reduced quality of life, increased healthcare utilization and treatment-related mortality [1]. In general, there is substantial heterogeneity in the supportive care delivered between and within institutions [2, 3]. To increase the consistency of high-quality evidence-based supportive care delivery, it is important to determine optimal treatment approaches for each condition.

Clinical practice guidelines (CPGs) include statements intended to optimize patient care,[4] and are the basis for translating evidence to clinical practice [5]. CPGs are developed by conducting a systematic review of the literature and by convening an expert guideline panel that weighs the benefits and downsides of different treatment options [6,7,8]. However, CPGs may be difficult to apply directly to individual patients because of their format and lack of consideration of institution-specific factors. One strategy to bridge the gap between care patients should receive (CPG-consistent care) and care they actually receive is care pathway implementation [9]. Care pathways are documents that explicitly describe best practice with respect to the management of a group of patients and consequently, should be based on CPGs [10]. However, the process to rigorously create CPG-based care pathways and to adapt them for use by individual institutions is not well understood. Typically, institution-specific care pathways are developed using unclear procedures without a formal process to create or evaluate them.

There are several potential advantages of establishing institution-specific, evidence-based care pathways for supportive care. They may improve the consistency of supportive care and increase the likelihood that the supportive care delivered is CPG-consistent. In addition, they may reduce cognitive decision-making burden for individual clinicians by explicitly outlining the available care options. Finally, these documents may have positive impacts on patient outcomes including reducing toxicities and improving quality of life. If clear and achievable processes to create and adapt institution-specific care pathways were developed, it might provide a mechanism to improve evidence-based symptom management across institutions.

We describe procedures performed as a component of a cluster randomized trial of 20 institutions in the United States testing whether a web-based application named Supportive care Prioritization, Assessment and Recommendations for Kids (SPARK) can improve symptom control in newly diagnosed pediatric patients with cancer [11, 12]. The intervention under evaluation included adaptation of symptom management care pathways for institutions randomized to the intervention group. The primary objective was to describe the adaptation process and specific adaptation decisions related to CPG-based symptom management care pathways. The secondary objective was to determine if institutional factors were associated with adaptation decisions.

Methods

The study was approved by the Research Ethics Board of The Hospital for Sick Children (SickKids), the Western Institutional Review Board and the Institutional Review Boards of each participating institution. For patient participation in the trial, informed written consent was obtained from participants and from the parents/legal guardians of minors (age specified by each institution). Patient outcomes will not be presented in this report. The trial was registered at clinicaltrials.gov (NCT04614662) on 04/11/2020. The methods relevant to this analysis consisted of the development of symptom management care pathway templates for 14 symptoms, adaptation of the care pathway templates at 10 institutions and a survey of institutional characteristics.

Development of symptom management care pathway templates

This study was focused on the management of the 15 symptoms captured by the Symptom Screening in Pediatrics Tool (SSPedi). SSPedi is a reliable, valid and responsive self-report symptom assessment tool for English, French and Spanish-speaking children and adolescents 8–18 years of age receiving cancer treatments [13, 14]. SSPedi includes the following 15 symptoms that were considered most important to patients and their families: disappointed or sad, scared or worried, cranky or angry, problems thinking, body or face changes, tiredness, mouth sores, headache, other pain, tingling or numbness, throwing up, hunger changes, taste changes, constipation and diarrhea. As headache and other pain both reflect pain, 14 symptom management care pathways were required.

The approach to the systematic identification of applicable CPGs relevant to pediatric cancer supportive care has previously been described in detail [15]. In short, the search for CPGs identified those developed or endorsed by key organizations who focus on methodologically robust (trustworthy) CPGs [16]. If CPGs were not identified using this approach, a systematic review of CPGs was conducted. From the identified (source) CPGs, recommendations appropriate for populating a care pathway were identified.

The care pathway templates for all 14 symptoms were similarly structured and included three sections: prevention, assessment and treatment (see Additional file 1 for an example). The template formatting provided visual cues for statements stemming from conditional recommendations from the source CPGs. These recommendations reflected situations where intervention benefits were closely matched with their downsides or where there was considerable imprecision in the estimates. In these cases, institutions could choose to adopt the statement without change, reject the statement entirely or leave decision making to individual clinicians. The template formatting also provided visual cues for statements stemming from strong recommendations from the source CPGs. These recommendations reflected situations in which the intervention benefits clearly outweighed its downsides or vice versa. Consequently, it was anticipated most institutions would choose to adopt the statement with or without center-specific modifications. Finally, potential resources to provide the care outlined in the statements such as consulting services were listed.

Institutional adaptation of symptom management care pathway templates

Fig. 1 provides an overview of the adaptation procedures that were executed at each of the 10 institutions randomized to the intervention group. The phases involved were: (1) preparation; (2) initial care pathway adaptation decision making; (3) interprofessional review; and (4) implementation survey dissemination.

Fig. 1
figure 1

Phases Required to Adapt the 14 Care Pathway Templates at Each of the 10 Institutions

(1) Preparation Phase: The preparation phase established two pediatric oncology clinician leaders per institution to undertake the adaptation process, forming the institutional adaptation team. One member was the institutional principal investigator for the cluster randomized trial. The second member was selected by the institutional principal investigator and was a clinician with a particular interest in supportive care and a track record for practice change implementation, where possible.

(2) Initial Care Pathway Adaptation Decision-Making Phase: The second phase comprised the fundamental work of the adaptation process. This phase began with an introductory session describing the process overall and outlining the decision making required by the institutional adaptation team. The structure of the care pathway template was shown including the delineation of formatting reflecting strong vs. conditional recommendations from the source CPGs and formatting signaling that an institutional choice was required. Working through each symptom management care pathway template, we focused on each statement sequentially.

For each statement, the institutional adaptation team made the decision to adopt, adapt or reject the statement regardless of whether the source CPG recommendation was strong or conditional. For statements stemming from conditional recommendations, the institutional adaptation team was encouraged to adapt it to a declarative statement or reject it rather than leave decision making to individual clinicians. Decision making of the institutional adaptation team was not constrained by this encouragement. For statements that were adopted or adapted, the institutional adaptation team framed the statements using language that would be understood by clinicians at that institution including choice of generic or brand name medications. If resources were required such as consulting services, investigations or medications, they described services, investigations or medications in language relevant to their institution. This process included choosing specific medications, in part, based upon those available according to their hospital formulary. The institutional adaptation team could also add statements not included in the care pathway template.

SSPedi measures the degree of bother as reported by the pediatric patient for each symptom. For each treatment section, the institutional adaptation team could more prescriptively direct clinicians to a specific action based upon severity of bother (for example, different actions for severely bothersome symptom compared to mild or moderately bothersome symptom). Conversely, the institutional adaptation team could allow individual clinicians to choose among a list of actions based on severity (for example, listing several actions and directing the user to make their own decision about which actions to undertake based on the degree of bothersome symptoms). Additional file 2 illustrates an example of this choice.

The initial care pathway adaptation decision-making process was accomplished over three to five videoconference calls per institution where the care pathways were revised in real time as the institutional adaptation team made decisions. The calls were recorded. On these calls, the institutional adaptation team could defer decisions using two mechanisms. For decisions that could be addressed rapidly through consulting with local personnel, decisions were made within one week of the call and the resulting statement was drafted or edited and reviewed by email. For decisions that were expected to be more contentious and at the request of the institutional adaptation team, an adaptation panel of key stakeholders could be assembled to debate and achieve consensus for any decision.

Once all 14 symptom management care pathways had been adapted, the lead institution (SickKids) evaluated each of them to ensure consistency in style and language within and across all institutions. Next, we asked the institutional adaptation team to review the draft institutional care pathways as a whole and to make changes if required.

(3) Interprofessional Review Phase: Once each institutional adaptation team approved their 14 draft symptom management care pathways, we asked them to distribute the drafts to key representatives from professions involved in the care pathway actions. These professions included, but were not limited to pharmacy, nursing, child life, rehabilitation services and psychosocial services. Feedback was received and incorporated into the care pathways as determined by the institutional adaptation team. At this point, the care pathways were finalized and up-loaded into SPARK for institution-specific use. Once the care pathways had been finalized, reasons for adaptation and reasons for rejection were categorized by two clinical research associates listening to the audio-recordings. If they disagreed, they discussed until they came to consensus.

(4) Implementation Survey Dissemination Phase: The final phase was an implementation survey sent to all health care professionals at the institution. Institutional principal investigators were given the option to administer it themselves or to provide the names and email addresses to the lead site for distribution. The survey presented the finalized care pathways relevant to the respondent type. For example, physical therapists were shown the constipation, depression, fatigue, pain and peripheral neuropathy care pathways while pharmacists were shown all 14 care pathways. Respondents were asked which care pathways they were most likely to use, which care pathways they were least likely to use, and whether there were any resources that would facilitate implementation of care pathway-consistent care. The purpose of the survey was to raise awareness of the care pathways and to help individualize implementation materials to be created for each institution.

Survey of institutional characteristics

The creation, distribution and results of the baseline survey have previously been described [17]. In brief, one survey was distributed to all institutions participating in the cluster randomized trial (both intervention and control) and was completed by the institutional principal investigator. Institutional characteristics collected included whether the institution cared for pediatric patients only or both adult and pediatric patients, and patient characteristics such as the number of pediatric patients with cancer diagnosed annually, the percentage of pediatric patients with cancer who were covered by private insurance, public insurance or no insurance, and percentage of patients by sex, race, ethnicity and spoken language. We also asked about the attributes of institutional physicians (medical doctor or doctor of osteopathic medicine), nurse practitioners and physician assistants in terms of number of full-time equivalents on staff and the median number of years in practice working with pediatric oncology patients. Also, the respondent completed a survey regarding baseline (pre-intervention) symptom management CPG or care pathway utilization within their institution.

In addition to these characteristics, we administered the Consolidated Framework for Implementation Research (CFIR) to help understand factors associated with care pathway adaptation decisions [18, 19]. This conceptual framework includes factors that may impact on intervention implementation. As previously described,[17] we only examined inner setting measures, which include culture, culture stress, culture effort, implementation climate, learning climate, leadership engagement and available resources. For analysis, we were most interested in implementation climate as it is more specific to care pathway implementation and it has been identified as being important to influencing implementation in practice [18, 20, 21]. The questions are rated on a 5-point Likert scale consisting of 1=“strongly disagree”; 2=“disagree”; 3=“neutral”; 4=“agree”; and 5=“strongly agree”. Consistent with our previous work, we dichotomized between respondents who agreed (score of 4 or 5) vs. those who were neutral or disagreed (score of 1, 2 or 3).

Statistics

The primary aim was descriptive. The secondary aim evaluated the adaptation decision made for each of the statements on the symptom management care pathway templates and did not include new statements added by the institution. This outcome was dichotomized as reject vs. did not reject for each statement. The institutional factors evaluated against adaptation choice were informed by CFIR domain constructs [18, 19] and other institutional contextual variables as follows: number of pediatric patients with cancer diagnosed annually, proportion of patients with private insurance, median physician years in practice and median nurse practitioner years in practice. These factors were dichotomized as high or low at the median value across the 10 institutions. We also planned to evaluate the CFIR inner setting measures focused on implementation climate dichotomized as agree vs. did not agree. These were as follows: staff are expected to help the institution meet its goal, staff receives the support they need to implement care pathways for symptom management, staff receives recognition for implementing care pathways for symptom management and implementing care pathways for symptom management is a top priority of the department.

The analysis consisted of a generalized linear mixed model treating statement and institution as random effects and the covariate of interest as a fixed effect. P < 0.05 was considered statistically significant. Analyses were performed using R studio version 3.6.1, The R Foundation for Statistical Computing.

Results

Table 1 illustrates the demographic characteristics of the 10 institutions and Additional file 3 shows baseline CPG and care pathway utilization. The median number of pediatric patients diagnosed annually was 98 (interquartile range (IQR) 64 to 180), the median percentage of patients with private insurance was 44 (IQR 26 to 59), the median physician years in practice (all physicians, not restricted to the institutional adaptation team) was 15 (IQR 10 to 19) and the median nurse practitioner years in practice was 7 (IQR 4 to 8). Table 1 also shows the results of the implementation climate construct of the CFIR. All 10 institutions agreed that department staff were expected to help the institution meet its goal of improving symptom control for their patients while 6 agreed they receive support they need to implement symptom management care pathways, 5 agreed they receive recognition for their implementation and 6 agreed that their implementation was a top priority of the department.

Table 1 Characteristics of Institutions (N = 10)

Figure 1 shows the time required to accomplish each phase of the symptom management care pathway adaptation process. During the preparation phase, two institutions asked for a third co-lead, resulting in 22 institutional adaptation team members. The professions of institutional adaptation team members were as follows: physician (n = 16), nurse or nurse practitioner (n = 5) and pharmacist (n = 1). The median time to accomplish the initial care pathway adaptation decision-making phase was 4.2 weeks (IQR 2.0 to 5.3) per institution. During this phase, none of the 10 institutions requested an adaptation panel be convened.

Table 2 shows that across all 10 institutions, the number of statements for prevention, assessment and treatment were 570 (42.2%), 60 (4.4%) and 720 (53.3%), respectively. The number of statements per symptom ranged from 2 (anger and taste changes) to 25 (pain). In total, there were 135 statements across all 14 symptom management care pathways and 1350 decisions were made by the 10 institutions. Across all institutions, most statements were adopted or adapted (1,208/1350 (89.5%) while 86 (6.4%) statements were rejected (Table 2). The proportion of statements rejected by each institution ranged from 3.0% to 15.6%. Table 2 also describes specific statement adaptations and reasons for rejections. Most commonly, the reason for rejection was not agreeing with the statement (70/86, 81.4%). Additional file 4 shows the distribution of adaptation decisions by symptom. Statements were rejected most commonly for the mucositis care pathway.

Table 2 Distribution of Statements and Adaptation Choices across 10 Institutions (N = 1350 Statements*)

Table 3 describes how adaptation decisions were distributed by prevention, assessment and treatment sections. Rejections were most common in the prevention section (47/570, 8.2%) and least common in the assessment section (1/60, 1.7%). Adaptation consisting of change in content was most common in the treatment section (152/450, 33.8%).

Table 3 Distribution of Adaptation Choice by Section across 10 Institutions (N = 1350 Statements*)

Table 4 shows the distribution of adaptation decisions by the institutional factors evaluated and the results of the generalized linear mixed model where the outcome was reject vs. not reject. In the model with only statements and institutions, variation was greater between statements (variance = 43.2) than between institutions (variance = 0.8). To model whether a covariate or institutional factor was associated with the outcome of reject vs. not reject, there must be variation in the covariate (since otherwise, there would be no comparison group). For this reason, we could not evaluate department staff are expected to help the institution meet its goal, as all 10 institutions agreed with this statement. Table 4 also shows that none of the institutional factors was significantly associated with statement rejection.

Table 4 Institutional Factors Associated with Adaptation Choice

Additional file 5 shows the results of the implementation survey. All principal investigators chose to distribute emails themselves and thus, number of emails distributed was not captured. There were 84 respondents to the survey across institutions. The care pathways most likely to be used were mucositis, pain and nausea and vomiting while the care pathways least likely to be used were body changes, taste changes and anger.

Discussion

We created 14 pediatric cancer symptom management care pathway templates based on CPGs and developed a process to adapt them at 10 institutions. We found that most care pathway statements were adopted or adapted, with 6.4% of statements being rejected. Most commonly, the reason for statement rejection was not agreeing with the statement. We also found that that this process could be accomplished at each institution within a relatively short timeframe.

Our description of the care pathway template development and adaptation process is important because implementation of institutional care pathways will likely be an important step toward optimizing supportive care delivery and may result in more consistent care delivery within and across institutions [22, 23]. Implementation of institutional care pathways may also allow healthcare professionals to feel more confident about delivery of care and may empower them to be proactive in identifying and addressing deviations from their care pathway.

We do not claim that this process is the only approach toward care pathway development and adaptation and the process will most likely evolve and improve as experience grows. However, the description of this process may facilitate care pathway implementation across institutions in multiple supportive care areas. While our process was successful, it did require considerable resources to enable real-time care pathway adaptations through a series of videoconference calls. It is possible that providing the initial templates to institutions and having them perform the adaptation process independently might be a feasible approach that is less resource intensive. This approach would likely benefit from a local champion to lead the adaptation process and provision of training to local champions. Software to facilitate this process also may be useful.

There may be challenges to care pathway implementation [24,25,26,27,28,29]. We included an interprofessional review stage in our procedures to facilitate implementation. Rotter et al. noted that implementation strategies that do not involve the relevant parties may adversely affect the impact of care pathways [23]. The inclusion of key representatives in the care pathway review phase may lead to more successful utilization. Nonetheless, care pathway uptake and utilization are likely to be challenging.

The key outcomes of this process have yet to be measured. They include whether clinicians provide care consistent with their institutional care pathways, and whether patient outcomes are improved when care pathway-consistent care is delivered. These outcomes will be measured and reported as part of the cluster randomized trial. However, as more institutions strive to develop and implement care pathways for supportive care, measuring these outcomes more widely would be useful to improve our fundamental understanding of how these interventions can and should be implemented. It is likely that multi-faceted interventions to improve care pathway implementation will be required.

A strength of this work is its conduct at a relatively large number of institutions, providing reassurance that this process can be instituted across different types of institutions. Another strength is the careful documentation of adaptation decisions and the ability to compare these decisions across symptom management care pathways and across institutions. However, our results are limited by the conduct of this study only at institutions in the United States. It is possible that results may differ in other countries.

Conclusions

In conclusion, acceptability of the 14 care pathways was evident by most statements being adopted or adapted. The adaptation process for 14 care pathways was accomplished in a relatively short timeframe, with a median time to accomplish the initial care pathway adaptation decision-making phase over 4.2 weeks per institution. The proportion of statements rejected by each institution ranged from 3.0% to 15.6%. Most commonly, the reason for rejection was not agreeing with the statement. Future work should focus on evaluation of care pathway compliance and determination of the impact of care pathway-consistent care on patient outcomes.

Data availability

The datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request.

Abbreviations

CPG:

Clinical practice guideline

SPARK:

Supportive care Prioritization, Assessment and Recommendations for Kids

SSPedi:

Symptom Screening in Pediatrics Tool

CFIR:

Consolidated Framework for Implementation Research

IQR:

Interquartile range

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Acknowledgements

We would like to thank the following co-leaders of the institutional adaptation teams for their work in adapting the care pathways: Nkechi Mba MD, Alexis Lemke RN, Claudette Vicks RN, Cherie Hadley RN, Andrew Cluster MD, Marissa Henning PharmD, Allison Bechtel MD, Dee Ann Omatsu NP and Nelda Itzep MD. We would also like to thank those who responded to the implementation survey and provided feedback.

Funding

LS is supported by the Canada Research Chair in Pediatric Oncology Supportive Care. The study was supported by operating grants from the Canadian Institutes of Health Research (PJT 169165) and the National Institutes of Health (1R01CA251112).

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Authors and Affiliations

Authors

Contributions

EV, FS, AK, LY, CA, CB, VA, RN, KK, DF, EO, SB, WK, MR, LLD, LS participated in all phases of the Institutional Adaptation of Symptom Management Care Pathway Templates. EV, LK, MB, AG, GT, LLD and LS were involved in material design and procedures. LS drafted the manuscript, all authors reviewed, revised and approved the manuscript.

Corresponding author

Correspondence to Lillian Sung.

Ethics declarations

Ethics approval and consent to participate

The study was approved by the Research Ethics Board of The Hospital for Sick Children (SickKids), the Western Institutional Review Board and the Institutional Review Boards of each participating institution. All research was performed in accordance with the Declaration of Helsinki. Agreement to be an institutional adaptation team member at a participating institution was considered consent to participate. For patient participation in the trial, informed written consent was obtained from participants and from the parents/legal guardians of minors (age specified by each institution).

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Not applicable.

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The authors declare that they have no competing interests.

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Additional file 1

: Care Pathway Template Example

Additional file 2

: Options for Adaptations Considering Degree of Bothersome Symptoms

Additional file 3

: Clinical Practice Guideline and Care Pathway Utilization for Symptom Management at Baseline (N=10)

Additional file 4

: Distribution of Sections and Adaptation Choices by Symptom Care Pathway

Additional file 5

: Results of the Implementation Survey to all Healthcare Professionals across Institutions (N=84)

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Vettese, E., Sherani, F., King, A.A. et al. Symptom management care pathway adaptation process and specific adaptation decisions. BMC Cancer 23, 350 (2023). https://doi.org/10.1186/s12885-023-10835-0

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