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  • UB Potsdam  (4)
  • ÖB Kleinmachnow
  • SB Oranienburg
  • SB Rathenow
  • Wissenschaftspark Albert Einstein
  • Müncheberg Dt. Entomologisches Institut
  • Kammergericht
  • Ev. Landeskirche EKBO / Berl. Missionswerk
  • Bundesarchiv
  • Stiftung Fürst-Pückler-Museum
  • Zentrum f. Militärgeschichte
  • SB Bad Liebenwerda
  • 2005-2009  (4)
  • 1955-1959
  • OECD  (4)
  • Political Science  (4)
  • Sociology
  • Theology
  • E-Government  (4)
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  • UB Potsdam  (4)
  • ÖB Kleinmachnow
  • SB Oranienburg
  • SB Rathenow
  • Wissenschaftspark Albert Einstein
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  • 1
    Online Resource
    Online Resource
    Rethinking e-Government Services : User-Centred Approaches (2009)
    Paris : OECD Publishing
    Details
    UID:
    gbv_1648734170
    Format: Online-Ressource (240 p.) , ill.
    ISBN: 9789264059412
    Series Statement: OECD e-Government Studies
    Content: Expecting substantial savings and improved public services – a trend further accentuated by the financial and economic crisis beginning in 2008 – OECD countries have invested in the development of e-government services over the past 10-15 years. However, despite the initial exceptional take-up, governments later saw low adoption and low use of e-government services which are still far from satisfactory today. This report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and of the different types of approaches to improving it. The monitoring and evaluation of user take-up are also discussed, including the existence of formal measurement frameworks. Good practices are presented to illustrate the different concrete approaches used by OECD countries.
    Additional Edition: Druckausg. ISBN 9789264059405
    Additional Edition: Erscheint auch als Druck-Ausgabe Rethinking e-government services Paris : OECD, 2009 ISBN 9789264059405
    Additional Edition: ISBN 9789264059412
    Language: English
    Subjects: Political Science
    RVK:
    MF 7080
    Keywords: OECD ; E-Government
    DOI: 10.1787/9789264059412-en
    URL: Volltext
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    Online Access
    Open Access Request
    Stabi Berlin
    UB Potsdam
  • 2
    Online Resource
    Online Resource
    e-Government for Better Government (2005)
    Paris : OECD Publishing
    Details
    UID:
    gbv_729986292
    Format: Online-Ressource (206 p.) , ill.
    ISBN: 9789264018341
    Series Statement: OECD e-Government Studies
    Content: Information and communication technology (ICT) offers an array of tools that can be used to help government services become more agile, responsive, seamless and accountable. This book looks at new thinking and practice in OECD countries in five different areas: Making electronic services more responsive to the needs of citizens and businesses; Improving the links between traditional and electronic services; Identifying common processes in government to achieve economies of scale, reduce duplication, and provide seamless services; Measuring and demonstrating the costs and benefits of ICT investments; Bringing a whole-of-government perspective to e-government initiatives.
    Additional Edition: Parallelausg. e-Gobierno para un mejor gobierno
    Additional Edition: Erscheint auch als Druck-Ausgabe Lau, Edwin E-government for better government Paris : OECD, Organisation for Economic Co-operation and Development, 2005 ISBN 9264018336
    Language: English
    Subjects: Political Science
    RVK:
    MF 7350
    RVK:
    MF 7080
    Keywords: OECD ; E-Government ; Verbesserung
    DOI: 10.1787/9789264018341-en
    URL: Volltext
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    Online Access
    Open Access Request
    Stabi Berlin
    UB Potsdam
  • 3
    Online Resource
    Online Resource
    Making Life Easy for Citizens and Businesses in Portugal : Administrative Simplification and e-Government (2008)
    Paris : OECD Publishing
    Details
    UID:
    gbv_729972062
    Format: Online-Ressource (210 p.) , ill.
    ISBN: 9789264048263
    Content: Reducing the time for registering a company from weeks and months to under one hour is a concrete result of a unique and ambitious initiative in Portugal to make the public sector more efficient and effective. The Simplex initiative aims at making life easier for citizens and businesses. It focuses on how e-government can be used as a lever for broader administrative simplification, making service delivery more coherent and efficient. This is the first integrated study undertaken by the OECD to analyse administrative simplification and e-government in a national context. By bringing those two areas together in the context of public management reform, this review helps countries identify how these reform activities can best support overall government performance and economic growth.
    Additional Edition: Druckausg. ISBN 9789264047884
    Additional Edition: Parallelausg. Tornar a Vida Mais Fácil para Cidadãos e Empresas em Portugal; Administração electrónica e simplificação
    Additional Edition: Parallelausg. Tornar a Vida Mais Fácil para Cidadãos e Empresas em Portugal: Administração electrónica e simplificação
    Additional Edition: Erscheint auch als Druck-Ausgabe Making life easy for citizens and businesses in Portugal Paris : OECD, 2008 ISBN 9789264047884
    Language: English
    Subjects: Political Science
    RVK:
    MG 66704
    Keywords: Portugal ; E-Government ; Graue Literatur
    DOI: 10.1787/9789264048263-en
    URL: Volltext
    URL: lizenzpflichtig
    URL: Volltext  (kostenfrei)
    URL: Volltext  (kostenfrei)
    URL: Volltext
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    Fulltext
    Fulltext
    Stabi Berlin
    UB Potsdam
  • 4
    Online Resource
    Online Resource
    Rethinking e-government services : user-centred approaches (2009)
    Paris : OECD
    Details
    UID:
    gbv_626018692
    Format: Online-Ressource (PDF-Datei: 242 S.) , graph. Darst.
    Edition: Online-Ausg. 2011 Electronic reproduction; Available via World Wide Web
    ISBN: 9789264059412
    Series Statement: OECD e-government studies
    Note: Includes bibliographical references , Franz. Ausg. u.d.T.: Repenser les services d'administration électronique : approches centrées sur les usagers , Electronic reproduction; Available via World Wide Web
    Additional Edition: ISBN 9789264059405
    Additional Edition: Druckausg. Rethinking e-government services Paris : OECD, 2009 ISBN 9789264059405
    Additional Edition: ISBN 9789264059412
    Language: English
    Subjects: Political Science
    RVK:
    MF 7080
    Keywords: OECD ; E-Government
    DOI: 10.1787/9789264059412-en
    URL: Volltext
    URL: Volltext
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Online Resource
    Online Access
    Open Access Request
    UB Potsdam
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