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    UID:
    b3kat_BV049019442
    Format: 1 Online-Ressource (389 Seiten)
    Edition: 1st ed
    ISBN: 9783031042164
    Series Statement: Lecture Notes in Business Information Processing Series v.444
    Note: Description based on publisher supplied metadata and other sources , Intro -- Preface -- Contents -- AKTB Workshop -- AKTB 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Analysis of the Structure of Germany's Energy Sector with Self-organizing Kohonen Maps -- Abstract -- 1 Introduction -- 2 Review of World Energy -- 3 Germany and Its Energy Sector -- 4 Development of Nuclear Power in Germany -- 5 Data Analysis -- 6 Application of Data Analysis in the Energy Sector -- 7 Transition to Available Data and Analysis of Kohonen Maps -- 8 Conclusion -- References -- Time-to-Event Modelling for Survival and Hazard Analysis of Stroke Clinical Case -- Abstract -- 1 Introduction -- 2 Stroke Clinical Data for Time-to-Event Analysis -- 3 Statistical Analysis and Visualisation of Stroke Data -- 4 Survival Modelling from Stroke Clinical Trial -- 5 Conclusion -- References -- Automatically Extracting Insurance Contract Knowledge Using NLP -- Abstract -- 1 Introduction -- 2 Context -- 2.1 Social Security in Belgium -- 2.2 Current Situation at a European Insurance Broker Vanbreda Risk and Benefits -- 3 Problem Statement: From Contract to Automatic Technical Summary -- 4 Related Work -- 4.1 Applications of NLP and AI in the Insurance Industry -- 4.2 Document Segmentation -- 5 Methodology -- 5.1 Segmentation -- 5.2 Parameter Extraction -- 5.3 Attachment Extraction -- 6 Experiments -- 6.1 Dataset -- 6.2 Results -- 7 Discussion, Limitations, and Future Work -- 7.1 Discussion -- 7.2 Limitations -- 7.3 Future Work -- 8 Conclusion -- References -- Analyzing Medical Data with Process Mining: A COVID-19 Case Study -- 1 Introduction -- 2 Dataset Description -- 3 Analysis -- 4 Conclusion and Future Work -- References -- Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation -- Abstract -- 1 Introduction -- 2 Knowledge-Based EM Definition , 3 UML Models Transformation Algorithm -- 4 Generated UML Models of Car Rental Company -- 4.1 UML Use Case Model -- 4.2 UML Activity Models -- 4.3 UML State Models -- 4.4 UML Communication Models -- 4.5 UML Sequence Models -- 5 Conclusions -- References -- BIS Education Workshop -- BisEd 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic -- Abstract -- 1 Introduction -- 2 BIS and Its Education -- 2.1 Typical Characteristics of the BIS Field -- 2.2 A Brief Overview of Some BIS Programs Around the World -- 3 Specific Challenges to Teach BIS -- 3.1 Challenges of Teaching BIS Arising from the Nature of the Field -- 3.2 Global Generational Challenges to 3rd Level Education -- 3.3 Availability of New Advanced 3rd Level Teaching Methods -- 3.4 Challenges to Assessments -- 3.5 Challenges of Teaching BIS Online -- 3.6 Special Challenges of the COVID Pandemic -- 4 Towards an Advanced BIS Curriculum Framework -- 5 Summary and Future Direction -- References -- COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia -- Abstract -- 1 Introduction -- 2 Materials and Methods -- 3 Findings -- 3.1 Undergraduate Level Experiences -- 3.2 Master Level Experiences -- 4 Discussion and Conclusion -- References -- Successful Project Completion During the COVID-19 Pandemic - A Lesson Learnt -- Abstract -- 1 Introduction -- 2 Related Work -- 3 The KTP Project -- 3.1 Approach from KTP Associate -- 3.2 Importance of LMC Meetings -- 3.3 Crucial Implementation Stages -- 4 Lessons Learned and Approach with Self-reflection -- 5 Recommendations to Make a KTP Project Successful -- 6 Conclusions -- References -- Comparative Analysis of Highly Ranked BIS Degree Programs -- Abstract -- 1 Introduction -- 2 Research Method and Sample Selection , 3 Analysing Competitors' Degree Programs -- 4 UK Labor Market Analysis -- 5 Conclusion -- References -- DigBD Workshop -- DigBD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Multi-agent System for Weather Forecasting in India -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Numerical Weather Prediction in India -- 4 Multi-agent System for Indian Weather Forecasting -- 4.1 Implementation -- 5 Discussion -- 6 Conclusion -- References -- Towards a Data Collection Quality Model for Big Data Applications -- Abstract -- 1 Introduction -- 2 Related Works -- 3 The Proposed Data Collection Quality Model -- 4 Conclusions and Future Directions -- References -- Investigating the Incorporation of Big Data in Management Information Systems -- Abstract -- 1 Introduction -- 2 Management Information Systems -- 3 Big Data -- 4 Literature Review -- 4.1 Protocol -- 4.2 Findings -- 4.3 Discussion -- 5 Conclusion -- References -- The Perception of Test Driven Development in Computer Science - Outline for a Structured Literature Review -- Abstract -- 1 Introduction -- 2 Test Driven Development -- 3 Methodology -- 4 Future Work and Expected Results -- References -- DigEx Workshop -- DIGEX 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Influence of Augmented Reality on Consumer Behaviour in Online Retailing -- Abstract -- 1 Introduction -- 2 Research Design and Method -- 2.1 Hypothesis Development -- 2.2 Research Method and Data Collection -- 3 Results -- 4 Discussion -- 5 Conclusion -- Appendix -- References -- Personality Based Data-Driven Personalization as an Integral Part of the Mobile Application -- 1 Introduction and Research Objectives -- 2 Research Methodology -- 3 Summary from Literature Review -- 3.1 Prediction Personality from Data -- 3.2 Personality Models , 3.3 Differentiation of Users Experience Based on Personality -- 3.4 Identified Gap -- 4 Designing and Developing of Artefacts -- 5 Developing the Data Driven Model -- 5.1 Data Processing -- 5.2 User's Initial Smartphone Personality Profile Model -- 5.3 Method of Personalisation Based on UISP Model -- 6 Conclusion and Discussion -- References -- iCRM Workshop -- ICRM 2021 Workshop Chairs' Message -- References -- Organization -- Chairs -- Program Committee -- Social CRM as a Business Strategy: Developing the Dynamic Capabilities of Micro and Small Businesses -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 4.1 Characterization of the Companies -- 4.2 Case Studies -- 5 Lessons Learned and Future Perspectives -- 6 Conclusion -- Acknowledgments -- References -- Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions -- 1 Introduction -- 2 CRM and Social CRM in Higher Education -- 2.1 CRM Affects Service Quality and Student Satisfaction in HEIs -- 2.2 New Potentials for Understanding Customer Satisfaction and Managing the Service Quality Arise from Social CRM -- 3 Improving the Understanding of Negative Service Experiences in HEIs with Analytical Social CRM Techniques -- 3.1 Complaint and Satisfaction Analysis in External Social Media -- 3.2 Process Design -- 3.3 Potential Data Sources -- 3.4 Potential Methods for Analysis -- 4 Demonstration -- 5 Conclusion and Implications -- References -- Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Drivers and Concepts of Customer-Induced Orchestration of Services -- 3.1 Customer Orientation -- 3.2 Platform Economy and Decentralization -- 3.3 Smart Services -- 4 Overview of Drivers and Concepts -- 5 Conclusions and Further Research , Acknowledgement -- References -- QOD Workshop -- QOD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- A High-Resolution Urban Land Surface Dataset for the Hong Kong-Shenzhen Area -- Abstract -- 1 Introduction -- 2 Data Description and Development -- 2.1 Dataset Details -- 2.2 Geospatial Coverage -- 2.3 Data Sources -- 2.4 Data Components and Development Methods -- 2.5 Data Quality Control -- 3 Data Access -- 4 Potential Dataset Use and Reuse -- 5 Conclusions -- References -- Review of Literature on Open Data for Scalability and Operation Efficiency of Electric Bus Fleets -- Abstract -- 1 Introduction -- 2 Literature Review Methodology -- 3 Overview of Open Data Used by Public Transport Operators -- 4 Review of Open Data -- 4.1 Description of Variables and Their Importance -- 5 Open Data Platforms -- 6 Conclusions -- References -- Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Public Transportation in the Klang Valley -- 2.2 Twitter -- 2.3 Topic Modelling on Twitter Using LDA for Sentiment Classification -- 2.4 Related Work on Social Media Data for Public Transportation Analysis -- 3 Research Methodology -- 3.1 Study Area -- 3.2 Data Collection -- 4 Results and Discussion -- 4.1 (RQ1) How Does Twitter Data Quality Influence the Discovery of Topics Discussed to Derive User Opinion on Public Transportation Service Performance in Malaysia? -- 4.1.1 Sample Size of Twitter Data Relating to Public Transportation Service -- 4.1.2 Data Extraction Process to Derive Relevant Tweets -- 4.1.3 Words for Discussed Topics that Can Represent Strength and Limitation , 4.2 (RQ2) What are the Challenges in Mining Twitter Data to Understand User Sentiment Towards Public Transportation System Performance in Malaysia?
    Additional Edition: Erscheint auch als Druck-Ausgabe Abramowicz, Witold Business Information Systems Workshops Cham : Springer International Publishing AG,c2022 ISBN 9783031042157
    Language: English
    Subjects: Computer Science , Economics
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    Keywords: Betriebliches Informationssystem ; Big Data ; Kundenmanagement ; Open Data ; Blockchain
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