UID:
almafu_9959145987102883
Format:
1 online resource (323 pages) :
,
illustrations, tables.
Edition:
1st ed.
ISBN:
9781351792561
,
1351792563
,
9781315204956
,
1315204959
,
9781351792578
,
1351792571
Series Statement:
Routledge Critical Studies in Public Management
Content:
Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector's decreased legitimacy and dwindling resources, by accessing more of society's capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.
Note:
part, 1 Co-Production and Co-Creation --
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Definitions and Theoretical Perspectives --
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chapter 1 Co-Creation and Co-Production in Public Services --
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Urgent Issues in Practice and Research /
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chapter 2 Definitions of Co-Production and Co-Creation /
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chapter 3 Co-Production and the Co-Creation of Value in Public Services --
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A Perspective from Service Management 1 /
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chapter 4 Co-Production at the Crossroads of Public Administration Regimes /
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chapter 4.1 Case Study—Co-Production of Care Services --
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Co-opting Citizens in the Reform Agenda /
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chapter 5 Public Management and Co-Production /
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chapter 6 What Do Voluntary Sector Studies Offer Research on Co-Production? /
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part, 2 Influences on the Process of Co-Production and Co-Creation --
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chapter 7 Unravelling the Co-Producers --
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Who are They and What Motivations do They Have? /
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chapter 7.1 Case Study—The Spanish Project Pla BUITS /
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chapter 8 The Roles of the Professional in Co-Production and Co-Creation Processes /
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chapter 8.1 Case Study—Mediation Service --
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Crossing the Line Between the Roles of Traditional Welfare State Professionals and Citizens as Voluntary Mediators /
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chapter 8.2 Case Study—The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services /
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chapter 9 Who Is in the Lead? New Perspectives on Leading Service Co-Production /
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chapter 9.1 Case Study—Leading Co-Production --
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The Case of Hertfordshire Fire and Rescue Service’s Community Volunteer Scheme /
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chapter 9.2 Case Study—Enhancing Co-Creation Through Linking Leadership --
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The Danish ‘Zebra City’ Project /
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chapter 10 The Increasing Role of Digital Technologies in Co-Production and Co-Creation /
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chapter 10.1 Case Study—How Public Services in Sweden Help Newcomers to Integrate in the Labour Market and Society Through the Digital Platform Mobilearn /
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chapter 10.2 Case Study—ICT and Empowerment of Frail Elderly in Flemish Municipalities /
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chapter 10.3 Case Study—Remote Health Monitoring with Wearable Sensors and Smartphones /
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chapter 11 Legal Dilemmas of Co-Production and Co-Creation /
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chapter 11.1 Case Study—The European Disability Card /
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part, 3 Co-Production and Co-Creation in Different Domains --
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chapter 12 Co-Production in Healthcare /
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chapter 12.1 Case Study—Co-Producing Recommendations to Reduce Diagnostic Error /
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chapter 12.2 Case Study—Co-Production of Secondary Health Services in Nigeria and Ghana /
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chapter 13 Parents as Co-Producers in Primary Education /
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chapter 13.1 Case Study—Partners for Possibility --
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Co-Production of Education /
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chapter 13.2 Case Study—Co-Creating School Meals Services /
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chapter 14 Co-Production and the Environment /
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chapter 14.1 Case Study—Balade Verte et Bleue and Ilôt d’eau --
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Co-Creation and Co-Production for the Environment /
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chapter 14.2 Case Study—Co-Producing Flood Risk Governance in England, the Netherlands and Flanders /
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chapter 15 Co-Production in Community Development /
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chapter 15.1 Case Study—Co-Production and Community Development in France /
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chapter 16 Providing Public Safety and Public Order Through Co-Production /
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chapter 16.1 Case Study—The Blue and You Police-Community Forum --
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Co-Production of a Community Conversation /
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chapter 16.2 Case Study—Dutch and Belgian Citizens’ Motivations to Engage in Neighbourhood Watch Schemes /
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part, 4 The Effects of Co-Production and Co-Creation --
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chapter 17 Co-Production, Co-Creation, and Citizen Empowerment /
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chapter 17.1 Case Study—Co-Creation and Empowerment --
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The Case of DR Congo in Agricultural and Rural Sector /
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chapter 18 Democratic Co-Production --
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Concepts and Determinants /
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chapter 18.1 Case Study—Co-Production of New Immigrant Services in Hong Kong --
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Facilitating the Integration of New Immigrants into Community /
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chapter 18.2 Case Study—The Rabot Neighbourhood --
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Co-Production in Community Development /
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chapter 19 The Effects of Co-Production on Trust /
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chapter 19.1 Case Study—Building Trust in Work Corporations /
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chapter 20 Assessing the Effect of Co-Production on Outcomes, Service Quality and Efficiency /
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chapter 20.1 Case Study—Amadiba Adventures --
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Co-Creating Community-Based Tourism /
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chapter 21 The Dark Side of Co-Creation and Co-Production --
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Seven Evils /
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chapter 21.1 Case Study—Experts-by-Experience in Finnish Social Welfare /
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part, 5 Concluding Chapter --
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chapter 22 How to Encourage Co-Creation and Co-Production --
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Some Recommendations /
Additional Edition:
ISBN 9781138700116
Additional Edition:
ISBN 1138700118
Language:
English
DOI:
10.4324/9781315204956
URL:
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