UID:
almahu_9949384459402882
Format:
1 online resource :
,
illustrations
ISBN:
9780429400865
,
0429400861
,
9780429683978
,
0429683979
,
9780429683961
,
0429683960
,
9780429683954
,
0429683952
Content:
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity. Existing books often describe the gains obtained by using Lean methods, but often do not describe the underlying concepts and methods in details. Other books describe continuous improvement work, or specific techniques such as daily management in detail. This book seeks to occupy a middle space by providing an overview of the range of Lean ideas applicable to healthcare with sufficient examples and cases studies from NHS Highland and partner organizations so readers can see them in use and practice.
Note:
Cover; Half Title; Title Page; Copyright Page; Dedication Page; Contents; Foreword; Acknowledgements; 1: Introduction; 1.1 Introduction; 1.2 Quality; 1.3 Quality in Health and Social Care; 1.3.1 Primary Care; 1.3.2 Secondary Care; 1.4 Development of Quality Improvement in Health and Social Care; 1.5 The Importance of Context; 1.6 Effectiveness of Quality Improvement in Organisations; 1.7 Applying a Method; 1.8 Challenges in Applying Lean in Health and Social Care; 1.9 Conclusions; 2: Value and Waste; 2.1 Aims of the Chapter; 2.2 Examples of Value and Waste; 2.3 Value Definition
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2.4 Waste Definition2.4.1 Jargon Buster: Waste; 2.5 Types of Waste; 2.5.1 Waiting; 2.5.1.1 Waiting Examples; 2.5.2 Over-Processing; 2.5.2.1 Over-Processing Examples; 2.5.2.2 Over-Processing: History Note; 2.5.3 Defects; 2.5.3.1 Defects Examples; 2.5.4 Transportation; 2.5.4.1 Transportation Examples; 2.5.5 Motion; 2.5.5.1 Motion Examples; 2.5.6 Overproduction; 2.5.6.1 Overproduction Examples; 2.5.7 Inventory; 2.5.7.1 Inventory Examples; 2.5.8 Practice Tip; 2.6 Working with Teams; 2.7 Conclusions; Further Reading; 3: 5S; 3.1 Aims of the Chapter; 3.2 Introduction; 3.2.1 Waste Examples
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3.3 Reasons to Undertake 5S3.4 Stages of 5S; 3.4.1 History Note; 3.5 Getting Started; 3.6 Sort; 3.6.1 Sort Tips; 3.7 Set in Order; 3.7.1 Set in Order Tips; 3.8 Sweep; 3.8.1 Sweep Tip; 3.9 Standardise; 3.10 Sustain; 3.10.1 Sustain Tip; 3.11 Practice Example; 3.12 Conclusions; Further Reading; 4: Improvement Cycles; 4.1 Aims of the Chapter; 4.2 Introduction; 4.3 Deciding on the Work to Prioritise; 4.4 Identifying the Need for a PDSA Cycle; 4.5 Preparation; 4.5.1 What Are We Trying to Accomplish?; 4.5.1.1 What Is the Nature of the Problem?; 4.5.1.2 What Are the Possible Causes of the Problem?
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4.5.1.3 What Is Our Aim?4.5.2 How Will We Know That a Change Is an Improvement?; 4.5.3 What Changes Can We Make That Will Result in Improvement?; 4.6 Conducting PDSA Cycles Using a Form; Details of the Cycle; Plan; Do; Study; Act; 4.6.1 Plan; 4.6.1.1 Description of the Nature of the Change; 4.6.1.2 A Prediction of the Nature of the Change; 4.6.1.3 A Plan to Measure the Change; 4.6.2 Do; 4.6.3 Study; 4.6.4 Act; 4.7 Scale and Scope: Learning from the IHI; 4.8 Problems with PDSA Cycles; 4.9 Using PDSA in Practice; Further Reading; 5: Continuous Flow; 5.1 Aims of the Chapter; 5.2 Introduction
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5.2.1 Examples of Problems with Flow5.3 Flows of Health Care; 5.4 Organisation of Services; 5.5 Push Systems; 5.5.1 Example: Ophthalmology Clinic; 5.5.2 Example: Substitute Prescribing; 5.6 Pull Systems; 5.7 Batching; 5.7.1 Examples of Batching; 5.8 One-Piece Flow; 5.8.1 Examples: Problems Created by Lack of One-Piece Flow; 5.9 Creating One-Piece Flow; 5.10 Drum-Buffer-Rope Systems; 5.11 Takt Time; 5.12 Multi-Process Handling and Multi-Skilled Workers; 5.13 Multiple-Skills Training Schedules; 5.14 Training Staff in Multiple Skills; 5.14.1 Preparation
Additional Edition:
Print version: Stark, Cameron. Applying lean in health and social care services. New York : Productivity Press, 2019 ISBN 9780367001896
Language:
English
Keywords:
Electronic books.
DOI:
10.4324/9780429400865
URL:
https://www.taylorfrancis.com/books/9780429400865
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