Format:
Online-Ressource (319 p)
Edition:
2nd ed. edited by Peter Jones
Edition:
Online-Ausg. 2009 Electronic reproduction; Mode of access: World Wide Web
ISBN:
9780080477787
,
0750662166
,
1429478411
,
9780750662161
,
9781429478410
Content:
The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics. * Fully endorsed by the International Flight Catering Association. * Academic and practitioner contributor team provide a practical and user friendly guide to every aspect of this vital part of the airline industry. * Unique and authoritative guide to the principles and practice of in-flight catering
Content:
The airline industry is a vast international business that is central to world economies. In today's environment, it faces many challenges and a tight operational strategy is vital to survive. In-flight catering is a central part of these strategies at all levels: be they customer satisfaction, marketing, operations or logistics. Fully endorsed by the International Flight Catering Association, Flight Catering is an authoritative guide to this specialised and vital area on the catering industry. With an international team of contributions from both academia and industry it provides a user friendly guide, taking the reader through every aspect from marketing and on board service, to cost control and logistics. * Fully endorsed by the International Flight Catering Association. * Academic and practitioner contributor team provide a practical and user friendly guide to every aspect of this vital part of the airline industry. * Unique and authoritative guide to the principles and practice of in-flight catering.
Note:
Includes bibliographical references and index
,
Introduction to flight catering; The flight catering industry; The air travel market- place and customer; Passenger appetite and behaviour; Menu planning and food product strategies; Flight catering supply chain and inventory management; Flight production facilities and systems planning; Flight catering operations and organisation; Food hygiene and quality management; Transportation and loading; International logistics; Information technologies; On-board stowage and regeneration; On-board services; Off-loading and recycling; Innovation in flight catering; Index.
,
Introduction to flight cateringThe flight catering industry -- The air travel market-place and customer -- Passenger appetite and behaviour -- Menu planning and food product strategies -- Flight catering supply chain and inventory management -- Flight production facilities and systems planning -- Flight catering operations and organisation -- Food management -- Transportation and loading -- International logistics -- Flight catering information systems -- On-board stowage and regeneration -- On-board services -- Off-loading and recycling -- Innovation in flight catering.
,
Electronic reproduction; Mode of access: World Wide Web
Additional Edition:
ISBN 9780750662161
Additional Edition:
Erscheint auch als Druck-Ausgabe Flight Catering
Language:
English
Subjects:
Engineering
Keywords:
Luftverkehrsgesellschaft
;
Catering
URL:
Volltext
(An electronic book accessible through the World Wide Web; click for information)
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