UID:
almahu_9949568552802882
Format:
1 online resource :
,
illustrations
ISBN:
9781003444084
,
1003444083
,
9781000976847
,
100097684X
,
9781000971569
,
1000971562
Content:
"Design thinking is an innovative problem-solving framework. This introduction is the first book to apply its methodology to student affairs and, in doing so, points the way to its potentially wider value to higher education as a whole. With its focus on empathy, which is the need to thoroughly understand users' experiences, design thinking is user-centered, similar to how student affairs is student-centered. Because the focus of design thinking is to design with users, not for users, it aligns well with student affairs practice. In addition, its focus on empathy makes design thinking a more equitable approach to problem-solving than other methods because all users' experiences--not just the experiences of majority or "average" student--need to be understood. Centering empathy in problem-solving processes can be a tool to disrupt higher education systems and practices. Design thinking is a framework to foster innovation, and, by its nature, innovation is about responding to change factors with creativity. In an organization, design thinking is inherently connected to organizational change and culture because the process is really about changing people to help them rally around a disruptive idea. Implementing design thinking on a campus may in itself be disruptive and require a change management process. The beauty of using design thinking is that it can also act as a framework to support organizational culture change. Design thinking approaches, with their focus on stakeholder needs (as opposed to systemic norms), collaborative solutions building, and structured empathy activities can offer a concrete tool to disrupt harmful systems of power and oppression. Design thinking as a process is not a magic solution to equity problems, though it can be a powerful tool to approach the development of solutions that can address inequity. Design thinking is data-driven and considers both qualitative and quantitative data as necessary to gain most complete picture of an issue and its possible solutions, whether a product, program, or service. Design thinking has numerous benefits to afford students affairs."--
Note:
The case for design thinking in higher education and student affairs -- Design thinking : a brief history -- Design thinking model -- Equity and design thinking -- Designing for organizational change -- Design thinking assessment : application of design thinking to student affairs assessment -- Discussion of challenges and limitations -- Pulling the pieces together : alignment of design thinking and student affairs.
Additional Edition:
Print version : ISBN 9781642670325
Language:
English
DOI:
10.4324/9781003444084
URL:
https://www.taylorfrancis.com/books/9781003444084
Bookmarklink
