Umfang:
Online-Ressource (145 p)
ISBN:
9781464803123
Inhalt:
Logged On looks at mobile and smart phone technology through the lens of good government management. How will developing governments deliver goods and services that citizens care about? How will government in these countries leapfrog over traditional public management reforms to help reach out to and collaborate directly with the citizen? This book provides example after example where this has happened and how mobile technology has helped provide solutions to old problems. Our astounding revelation that mobile technology is helping to fight corruption in Pakistan, improve health delivery in Ba
Anmerkung:
Description based upon print version of record
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Cover; Contents; Foreword; Preface and Acknowledgments; About the Authors; Chapter 1 A New Citizen-Government Alliance; Citizens Are Demanding More Accountability from Their Governments; Boxes; 1.1 Bus Fare Hikes Trigger Massive Protests in Brazil; 1.2 Using Social Media for Peaceful Protests in Turkey; Global Shifts-Catalysts for Change; 1.3 Protesting a Brutal Rape; 1.4 Unsafe Factories in Bangladesh; 1.5 The Sri Lanka "e-Revenue License" (eRL) Success Story; How Have These Shifts Affected South Asia?; Linking Citizens to Government
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1.6 Monitoring the Monitors: Verifying Work on Sindh Water Courses in 20061.7 Fighting the Dengue Mosquito in Lahore; 1.8 SMS-Based Poll Monitoring in the 2014 General Election in India; 1.9 Afghanistan Elections; References; Chapter 2 Learning What Makes Government Work in the 21st Century; Why, Despite Reforms, Is Trust in Government So Low?; After Decades of Public Sector Reforms, Few Victories Can Be Claimed; 2.1 Responding to Demand: The Rise of New Political Movements; 2.2 The "Reinventing Government" Agenda: Osborne and Gaebler
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2.3 Udaipur District Internal Accountability Reforms and Why They Did Not SucceedThe New Public Management: A Theorist's Dream and a Practitioner's Nightmare; Results-Based Management: Show Me the Evidence; 2.4 Bureaucracy Reform: Indonesia's Ambitious Blueprint Shows Progress against the Odds; 2.5 Brazilian Success in Results-Based Management: What Explains It?; Information Links Citizens to Government and Government to Citizens; Monitoring and Evaluation Needs Rapid Feedback; Even Good Information Is Not a Substitute for Sustained and Committed Leadership; 2.6 HIV Control in India
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Digital Information Is Giving Citizens and Government New PowerDigital Information Technology Needs Leadership to Become Smart Government; 2.7 Leading Reforms in Rwanda from the Top; Undeniable Improvements in South Asia; 2.8 The Lahore Waste Management Company; Privacy Concerns Are Real; Communication Technologies Open New Doors; References; Chapter 3 Solutions; A Model for Change; Five Solutions for Smart Reforms; 3.1 Karnataka Beneficiary Verification System; 3.2 Geo-Informatics for Ensuring Forest Rights in Maharashtra; Figures
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3.1 Smartphone-Based Punjab Agricultural Activities Monitoring System in Rajanpur District3.3 The Chief Minister's Call; A Smart Proactive Government Model; 3.2 The Smart Proactive Government Model; Conclusion-Still Many Barriers to Getting ICT Reforms Right; References; Appendix: Looking under the Hood of the Smart Proactive Government Model; Smart Proactive Government Uses Four Tools; A.1 The Smart Proactive Government Model; A.2 String-Based Data Entry via SMS; A.3 Punjab's SMS Wheel for Disease Surveillance Reporting; A.4 The Citizen Feedback Model Call Center-How It Works
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A.5 Conversion of Paper Forms into Smartphone-Based Forms Using Open Data Kit
Weitere Ausg.:
ISBN 9781464803130
Weitere Ausg.:
ISBN 9781464803123
Weitere Ausg.:
Print version Logged On : Smart Government Solutions from South Asia
Sprache:
Englisch
Schlagwort(e):
Electronic books
URL:
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