UID:
edocfu_9959241092502883
Umfang:
1 online resource (243 p.)
ISBN:
1-136-36181-2
,
1-136-36182-0
,
1-281-00955-5
,
9786611009557
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0-08-048118-3
Inhalt:
Work-related stress and resulting sickness absence costs the UK economy about £3.7 billion every year (HSE research). In this jargon-free guide, Jeremy Stranks explains what stress is and what causes it, how people respond to stress and cope with it, how stress can be evaluated and managed and what employers' legal responsibilities are.Written for managers, HR professionals and safety reps, the emphasis of this book is strongly on practical advice and solutions. The author provides simple tools to measure and assess stress and shows how to deal with a range of s
Anmerkung:
Description based upon print version of record.
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Front Cover; Stress at Work; Copyright Page; Contents; Preface; 1. Introduction to stress; 1.1 What is stress?; 1.2 Defining stress; 1.3 Degradation of human performance; 1.4 The evidence of stress; 1.5 Stress as opposed to pressure; 1.6 The cost of stress; 1.7 The response of the courts to stress; 1.8 The physiology of stress; 1.9 A model of human performance and stress; 1.10 The effects of stress; 1.11 Occupational groups; 1.12 Conclusion; Questions to ask yourself after reading this chapter; Key points - implications for employers; 2. The causes of stress
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2.1 Classification of the causes of stress at work2.2 Factors contributing to stress at work; 2.3 Categorizing the causes of stress; 2.4 The main sources of work stress; 2.5 Recognizing stress in the workplace; 2.6 Stress within the organization; 2.7 Organizational culture and change; 2.8 Stress in the work group; 2.9 Shift workers and other atypical workers; 2.10 The home-work interface; 2.11 Reducing stress at organizational level; 2.12 Violence, bullying and harassment at work; 2.13 Violence management; 2.14 Conclusion; Questions to ask yourself after reading this chapter
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Key points - implications for employers3. Responses to stress; 3.1 Symptoms of stress; 3.2 Responses to prolonged stress; 3.3 The stages of the stress response; 3.4 Stress indicators; 3.5 The effects of stress on job performance; 3.6 Anxiety and depression; 3.7 Role theory; 3.8 Personality and stress; 3.9 Submission, assertion and aggression; 3.10 Crisis; 3.11 Alcohol misuse; 3.12 Drug misuse and addiction; 3.13 Women at work; 3.14 Conclusion; Questions to ask yourself after reading this chapter; Key points - implications for employers; 4. The evaluation of stress
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4.1 The measurement and evaluation of stress4.2 Stress levels in occupations; 4.3 Conclusion; Questions to ask yourself after reading this chapter; Key points - implications for employers; 5. Coping with stress; 5.1 Responding to stress; 5.2 Personal coping strategies; 5.3 Change management and stress; 5.4 Organizational change; 5.5 Personal change; 5.6 Better time management; 5.7 Dealing with personal crisis; 5.8 Assertiveness training; 5.9 Coping strategies; 5.10 Relaxation therapy; 5.11 Ideas for managing stress; 5.12 Stress: what you can do; 5.13 Conclusion
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Questions to ask yourself after reading this chapterKey points - implications for employers; 6. Stress in the workplace; 6.1 Advice to employers; 6.2 Strategies for reducing stress; 6.3 Recognizing stress in the workplace; 6.4 The need to consider human factors; 6.5 Human behaviour and stress; 6.6 Mentally and physically challenged employees; 6.7 Workplace indicators of stress; 6.8 Stress in groups; 6.9 The sources of management stress: HSE guidance note HS(G)48; 6.10 Stress and the potential for human error; 6.11 Conclusion; Questions to ask yourself after reading this chapter
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Key points - implications for employers
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English
Weitere Ausg.:
ISBN 0-7506-6542-4
Sprache:
Englisch
DOI:
10.4324/9780080481180
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