Umfang:
1 online resource (110 pages)
Ausgabe:
4th ed.
ISBN:
9780750658850
,
9780080525013
Inhalt:
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development
Anmerkung:
Front Cover -- Networking and Sharing Information -- Copyright Page -- Contents -- Workbook introduction -- 1. ILM Super Series study links -- 2. Links to ILM Qualifications -- 3. Links to S/NVQs in Management -- 4. Workbook objectives -- 5. Activity planner -- Session A: Successful briefings and presentations -- 1. Introduction -- 2. The purpose of briefings and presentations -- 3. Which medium? -- 4. Selecting information -- 5. Planning and preparation -- 6. Conducting the briefing or presentation -- 7. When it's all over -- 8. Changing sides - being a contributor -- 9. Summary -- Session B: Active listening -- 1. Introduction -- 2. The five senses -- 3. The communication process -- 4. Learning to listen actively -- 5. Whole body listening -- 6. Hidden messages -- 7. Non-verbal communication -- 8. Summary -- Session C: Building a network -- 1. Introduction -- 2. What is networking? -- 3. What's good about networking? -- 4. Types of network -- 5. Creating a network -- 6. Building rapport -- 7. Summary -- Performance checks -- 1. Quick quiz -- 2. Workbook assessment -- 3. Work-based assignment -- Reflect and review -- 1. Reflect and review -- 2. Action plan -- 3. Extensions -- 4. Answers to self-assessment questions -- 5. Answers to activities -- 6. Answers to the quick quiz -- 7. Certificate
Weitere Ausg.:
Print version Institute of Leadership & Management, Institute of Networking and Sharing Information Jordan Hill : Taylor & Francis Group,c2004 ISBN 9780750658850
Sprache:
Englisch
Schlagwort(e):
Electronic books
URL:
FULL
((OIS Credentials Required))
Bookmarklink
