UID:
almafu_9960073559702883
Umfang:
1 online resource (309 p.)
Ausgabe:
1st ed.
ISBN:
0-12-411572-1
Inhalt:
Tourism security is an important part of both security management and tourism. Private security professionals and police departments in tourism cities, as well as hotels, major attractions, and theme parks, have all come to realize that tourism security and safety issues (often called tourism surety) are essential for industry survival and success. In Tourism Security, leading expert Peter Tarlow addresses a range of key issues in tourism safety and security. The book guides the reader through a study of tourism security themes and best practices. Topics include the relationship between tourism security and the economy, hotel and motel security, risk and crisis management, public places, transportation, and legal issues. The book also includes case studies of four popular tourist destinations. With each destination, an interview with a police or security representative is included—providing unique, in-depth insight to security concerns. Tourism Security is an invaluable resource for private security professionals, police departments that serve tourist destinations, and tourism professionals who work in hotels or convention centers, or at attractions, casinos, or events. Explains what tourism security is and outlines safety procedures for different tourism environments Serves as a resource tool and how-to for implementing best practices Includes detailed case studies of four popular tourist destinations: Charleston, South Carolina, the Dominican Republic, Las Vegas, Nevada, and Rio de Janeiro, Brazil
Anmerkung:
Bibliographic Level Mode of Issuance: Monograph
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Front Cover -- Tourism Security: Strategies for Effectively Managing Travel Risk and Safety -- Copyright -- Dedication -- Acknowledgments -- Contents -- About the Author -- Foreword -- Foreword Two: Problems of Tourism Safety in Latin America -- References -- Introduction -- References -- Chapter 1: Introduction to Tourism Security -- The Tourism Phenomenon -- Tourism Terminology and History -- Modern Tourism Definitions -- Lack of a Unified Vocabulary -- Tourism as a Social Phenomenon -- Defining Tourism Security -- Classical and Modern Travel Challenges -- Concepts of Leisure and Leisure Travel -- Tourism Security is More Than Criminal Behavior -- Criminal Acts and Acts of Terrorism -- Professional Fears of Addressing Crime and Terrorism -- Pre and Post September 11, 2001 -- Tourism Safety, Security, and Surety in the Post-9/11 World -- An Overview of Tourism Surety: The Pre-9/11 Years -- The Post-9/11 Period -- TOPPs: The First Defense Against Tourism Crimes -- Summary -- References -- Chapter 2: The Relationship between Tourism Security and the Economy -- Part 1: How Security, or the Lack of Security, Impacts the Tourism Industry's Economy -- Assumptions about Crime and Economic Viability -- How Security or the Lack of Security Impacts the Tourism Industry's Economy -- The Impact of Crime and Violence on Tourism -- Measuring Crime's Impact -- Part 2: How Tourism Security Must Face the Issues of Shrinking Budgets and How Security Personnel Must Do More with Less -- Festivals -- References -- Chapter 3: Hotel and Motel Security -- Places of Lodging in the Tourism History -- Hotel Security: The Overview -- Common Problems -- Hotel Challenges -- Motel Challenges -- Bed 'n Breakfast (B& -- B) Challenges -- Campgrounds and Other Lodging Challenges -- Lodging Security in a Consistently Changing World -- The Role of the Security Officer.
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Dealing with the Specifics of Lodging Security -- Planning Lodging Security -- Working with Others -- Around the Hotel -- Front Desk and Lobby Area -- Front Desk Personnel -- Rooms and Hallways -- Food and Beverages -- The Outside Public Areas -- Pool and Athletic Safety -- Other Areas in the Hotel -- Outsourcing -- Protecting the Hotel's Staff -- Should an Employee or Guest Become Violent -- References -- Chapter 4: Risk and Crisis Management -- Introduction -- Risk Management -- Why Analyzing Tourism Risks is Difficult -- Crisis Management -- Performing Risk Management -- What You Need to Know as a Risk Manager -- A Risk Management Model -- Step 1 -- Step 2 -- Step 3 -- Step 4 -- Step 5 -- Risk Management Guidelines -- Alcohol and Drugs and Tourism Risk -- Developing a Tourism Risk Management Plan in an Age of Crime, Gangs, and Terrorism -- Some Examples of the Interaction Between Issues of Safety and Security in the World of Tourism -- Drugs, Tourism, and Terrorism -- Ways That the Illegal Drug Trade Present Challenges to Tourism Risk Managers -- The Risk of Food Safety in Tourism -- Fire and Tourism Safety -- Terrorism and Tourism -- Tourism, Terrorism, and the Media -- Before an Incident -- During the Incident -- The Follow-up after the Incident -- From Risk Management to Crisis Management -- Crisis Perceptions -- Crisis Recovery -- References -- Chapter 5: Public Gathering Places -- Introduction -- CCTV Cameras at the Casino and Beyond -- On the Pro Side -- On the Negative Side -- The Casino Security Professional -- Background Checks -- Step 1: Is the Person Who He or She Says He or She Is? -- Step 2: Do Your Homework -- Step 3: Get the Vitals -- Step 4: Making Copies -- Step 5: Confirm the Vitals -- Step 6: Begin Your Search -- Step 7: The Criminal Investigation -- Interview Techniques -- Other Places Where People Gather -- Convention Centers.
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History of Meetings and Conventions -- Crimes at Convention Centers or Trade Shows -- Some Trade Show/Convention Security Procedures -- Building Codes and Restrictions -- Hazardous Materials -- Animals (Pets) at Trade and Convention Centers -- Convention/Trade-Show Center Security and Safety Plans -- Event Security Plan -- Outdoor Events -- References -- Chapter 6: Aquatic Tourism: Security at Beaches, Rivers, Lakes, and on the High Seas -- Introduction -- Beach/Sea/River Tourism -- Safety Precautions -- Protection against the Sun -- Boating Safety -- Criminal Issues and Issues of Terrorism at Aquatic Locations -- Cruise Tourism -- From the Biblical Text to the Modern World -- A Short History of Cruises -- The Sociology of Cruise Passengers as Tourists -- Issues of Cruise Security and Safety -- Tourism Safety, Security, and Surety -- The Component Parts of Tourism Surety -- General and Cruise Ship Concerns -- Cruise Ship Security and Safety Issues -- Cruise Ship Security Issues -- Other Security Issues Specific to Cruise Ships -- Issues of Health and Cruises -- Cruise Health Issues -- Other Health Issues -- Crimes on Ships -- Issues of Terrorism and Piracy -- Africa and Red Sea -- South and Central America and the Caribbean -- Port Security -- How Passengers Deal with Cruise Emergencies -- References -- Chapter 7: Transportation: Travel by Air, Car, and Train -- Introduction -- The Distinction Between Security and Safety -- Notable Hijackings -- The Entebbe Hijacking, June 27, 1976 -- TWA Flight 847, June 14, 1985 -- Indian Airlines Flight IC-814, December 24, 1999 -- September 11, 2001 -- Issues of Commonality in Hijackings -- Counter-Hijacking Measures -- Hardening the Terminal -- Greater Examination of Luggage -- Making the Plane Itself More Secure -- Issues of Fire at Airports -- Other Suggestions in Hardening Air Travel -- Issues of Health.
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Diseases Carried from One Nation or Continent to Another -- Terrorism-Based Illnesses -- Train Travel as Tourism -- Bus Tourism -- Attack in Mexico -- Bus Disaster in Italy -- Appendix: NTA´s Crisis Management Plan Structure1 -- Coordination Team: Internal Leader/External Leader -- General Inquiries (Brings an Anticipation of What General Inquiries Will Be) -- Media Team (Includes Suppliers/DMOs/Aassociations, etc.) -- On-Site Team (Involves Elements of All Other Teams, Handled at the Scene) -- Operations/Logistics Team (Fact Checkers, Logistics, Resources) -- Legal/Contract/Finance -- Miscellaneous Points -- Internal Communications Issues -- References -- Chapter 8: Tourism Security Legal Issues -- Tourism Surety, Standards of Care, and the Law -- Issues of Responsibility, Legality, and Standards of Care -- Making Decisions -- Standards of Care -- Legal Vulnerability -- Tourism Law -- Travelers' Rights -- Travel Agents -- Issues of Travel Law and Travel Agents -- California -- Florida -- Hawaii -- Illinois -- Iowa -- Massachusetts -- Nevada -- Washington -- Additional Issues for Travel Agencies -- The Airline Passenger Bill of Rights -- U.S. Cruise Passengers Bill of Rights -- Train and Bus Travel -- Fire Codes -- Facts and Figures -- In Europe -- Summary -- References -- Chapter 9: Case Studies: Four Tourism Cities -- Introduction -- Tourism and Freedom -- Charleston, South Carolina -- An Overview -- Charleston Survey -- Las Vegas -- Las Vegas Tourism -- Las Vegas Security -- The Dominican Republic -- Tourist Police -- Rio de Janeiro -- Recent Negative Publicity -- Summary -- References -- Afterword -- Index.
,
English
Weitere Ausg.:
ISBN 0-12-411570-5
Weitere Ausg.:
ISBN 1-306-86882-3
Sprache:
Englisch
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