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Umfang: 1 online resource (609 pages)

Ausgabe: 1st ed.

ISBN: 9780415481427 , 9781135158255

Inhalt: Organizational Behaviour is packed with references to current topics, practical examples and case studies from large corporations from around the world. This book covers examples of both good and bad practice, making it an interesting and unique introduction to the study of organizational behaviour

Anmerkung: Cover -- Title -- Copyright -- Dedication -- Contents -- List of boxes -- List of figures -- List of tables -- Preface -- Acknowledgements -- PART 1 The context of organizational behaviour -- 1 Introduction -- The context of organizational behaviour -- The basis of organizational behaviour -- The disciplines of organizational behaviour -- The development of organizational behaviour -- The outcomes of organizational behaviour research -- Organizational behaviour as a field of professional and managerial expertise -- Conclusions -- 2 Organizations and their environment -- Introduction -- Organizational goals, aims and objectives -- Organizational performance -- Analysing the environment -- Failure -- Systems -- Organizations in their environment -- Contingency approaches -- Conclusions -- 3 Change -- Introduction -- The change process -- Changing the status quo -- Drives for change -- The change process -- Barriers -- Other factors in the management of change -- Conclusions -- PART 2 The disciplines of organizational behaviour -- 4 Perception -- Introduction -- The context of perception -- Perceptual errors -- Other influences on perception -- Perceptual defence mechanisms -- Conclusions -- 5 Attitudes, values and beliefs -- Introduction -- Attitudes -- Values -- Shared values -- Beliefs -- Socialization -- Learning -- Individual development -- Conclusions -- 6 Ethics -- Introduction -- Ethics and management -- Survival -- Relationships with employees -- Responsibilities and obligations to staff -- Relationships with suppliers -- Relationships with customers -- Relationships with communities -- Means and ends -- Corporate governance -- Conclusions -- 7 Motivation -- Introduction -- Major theories of motivation -- Motivation and achievement -- Job and work design -- Rewards -- Motivation as a process -- Conclusions -- 8 Communication -- Introduction , Introduction -- The professionalization of management -- Achieving things through people -- Making a profit -- Achieving performance -- Customers and suppliers -- The financial interests -- Decision-making -- Decision-making: other factors -- Conclusions -- 21 Strategy -- Introduction -- The development of strategy, policy and direction -- Core and peripheral activities -- Strategic approaches -- Generic strategies -- Strategy development -- Other strategic approaches -- Implementation of strategy -- Other factors in strategic management -- Conclusions -- 22 Operations management -- Introduction -- Health and safety -- Security -- The technology-work balance -- Time factors and timescales -- Levels of performance -- Management and supervisory style -- The work ethic -- Conclusions -- 23 The nature of workplace behaviour -- Introduction -- The changing nature of work -- Productivity -- Technology -- Presenteeism -- Patterns of work -- Locations of work -- Technology -- Staff -- Conclusions -- 24 Stress and its management -- Introduction -- The context of workplace stress -- Overall responsibilities -- Understanding stress -- Stress and work -- Specific areas for attention -- The relationship between specific situations and stress -- Understanding occupational stress -- Conclusions -- 25 Managing for the future -- Introduction -- Clarity of purpose and direction -- Dominant stakeholder drives -- Economic and social demands and pressures -- Investment -- Mergers and takeovers -- Staff management -- Structures and cultures -- Management and organization development -- Integrity -- Conclusions -- Bibliography and references -- Index , The relationship between people and technology -- The context of technology usage -- Technology development and improvement -- Size and scale of production -- Service technology -- Information technology -- Technology management and organizational behaviour -- Conclusions -- 15 Culture -- Introduction -- The foundations of organization culture -- External pressures on organization culture -- Internal pressures on organization culture -- Cultural influences -- Dimensions of organization culture -- Other factors in the assessment and development of organization culture -- Archetype cultures -- Other aspects of organizational culture -- Conclusions -- PART 3 Organizational behaviour in practice -- 16 Leadership -- Introduction -- Definitions and priorities -- Leadership in practice -- Traits and characteristics -- Leadership types -- Leadership styles -- Contingency approaches -- Leadership roles -- Measures of success and failure -- Conclusions -- 17 Organization and management development -- Introduction -- The need for a strategic approach -- Communications -- Barriers to change -- Conflict -- The body of expertise -- Management development and product and service enhancement -- Self-development -- Succession and transformation -- Conclusions -- 18 Organization structure and design -- Introduction -- Purpose -- General factors -- Structural forms -- Centralization and decentralization -- Mechanistic and organic structures -- Bureaucracy -- Conclusions -- 19 Human resource management and employee relations -- Introduction -- Limitations to effective HR practice -- Perspectives -- The principle of equality -- Attracting and retaining staff -- Staff planning -- Maintenance factors in HRM -- Employee relations -- Problems facing HR and ER -- Conclusions -- PART 4 Organizational behaviour - expertise and application -- 20 The nature of general management , Upward and downward communication -- Channels of communication -- Elements necessary for effective communication -- Non-verbal communication -- Barriers and blockages -- Channels of communication -- Organizational toxicity -- Assertiveness -- Conclusions -- 9 Influence, power and authority -- Introduction -- Sources of power and influence -- Centres of power in organizations -- Power and influence relationships -- Control mechanisms -- Delegation -- Misuses of power and influence -- Relationship structures and spheres of influence -- Conclusions -- 10 Realpolitik -- Introduction -- Survival -- Personal promotion and advancement -- Spheres of influence -- Patronage -- Favouritism -- Victimization -- The ability to influence -- Refusals and blockages -- Special relationships -- Confidence and trust -- Moral compass -- Ambiguity -- Realpolitik activities -- Competition for resources -- Lobbying and presentation -- Organizational health and well-being -- Conclusions -- 11 Conflict -- Introduction -- Levels of conflict -- Sources of conflict in organizations -- Symptoms of conflict -- Causes of conflict -- The parties to the conflict -- Strategies for the management of conflict -- Operational approaches to the management of conflict -- Other means of reconciling workplace conflict -- Conclusions -- 12 Teams and groups -- Introduction -- Purpose -- Group responsibility -- The creation of effective groups -- Group factors and characteristics -- Group cohesion -- Sources of potential group stresses and strains -- Group development -- High-performing teams and groups -- Conclusions -- 13 Influences on the nature of work: personality, roles and performance -- Introduction -- Personality -- Roles -- Role management and development -- Application -- Personality, roles and performance -- Conclusions -- 14 Technology -- Introduction

Weitere Ausg.: Print version Pettinger, Richard Organizational Behaviour Oxford : Taylor & Francis Group,c2010 ISBN 9780415481427

Sprache: Englisch

Schlagwort(e): Electronic books

URL: FULL  ((OIS Credentials Required))

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Umfang: 1 online resource (xxvii, 580 pages)

Ausgabe: First edition.

ISBN: 9780203857595 , 9781135158255 , 9781135158200 , 9781135158248

Inhalt: 1. Introduction -- 2. Organizations and their environment -- 3. Change -- 4. Perception -- 5. Attitudes, values and beliefs -- 6. Ethics -- 7. Motivation -- 8. Communication -- 9. Influence, power and authority -- 19. Realpolitik -- 11. Conflict -- 12. Teams and groups -- 13. Influences on the nature of work : personality, roles and performance -- 14. Technology -- 15. Culture -- 16. Leadership -- 17. Organization and management development -- 18. Organization structure and design -- 19. Human resource management and employee relations -- 20. The nature of general management -- 21. Strategy -- 22. Operations management -- 23. The nature of workplace behaviour -- 24. Stress and its management -- 25. Managing for the future.

Anmerkung: Includes bibliographical references (pages [563]-566) and index

Weitere Ausg.: ISBN 9780415481427

Weitere Ausg.: ISBN 9780415481434

Weitere Ausg.: Erscheint auch als Druck-Ausgabe ISBN 9780415481427

Weitere Ausg.: Erscheint auch als Druck-Ausgabe Pettinger, Richard Organizational behaviour London [u.a.] : Routledge, 2010 ISBN 9780415481427

Weitere Ausg.: ISBN 9780415481434

Weitere Ausg.: ISBN 0415481430

Sprache: Englisch

DOI: 10.4324/9780203857595

URL: lizenzpflichtig

Mehr zum Autor: Pettinger, Richard