UID:
almahu_9949384935702882
Format:
1 online resource :
,
text file, PDF
Edition:
First edition.
ISBN:
9781315102252
,
1315102250
Content:
"The book illustrates how the need, motivation, and the approach to implement a Transformational Change at an organization is very different as compared to an incremental or a transitional type of change. It educates the senior executive leaders and organizational excellence practitioners on the characteristic of the different types of change and answers why the approach to incremental and transitional change alone cannot deliver the results expected from a Transformational change. The book guides the leaders on how to make the right decision to select the approach that will get the best results to meet the need of their organization. The book shares an innovative design, a methodology and an approach that combines best practices and principles from Malcolm Baldrige, Shingo, Lean, Six Sigma, Accreditation, Balanced Scorecard, Change Management, Competing Values framework, Patient and Family Centered Care, and Project Management body of knowledge. The implementation of this model at a hospital in Canada propelled the organization further ahead on their transformational journey compared to other organizations that started much earlier. The book acts as a practical guide for senior leaders and practitioners, who either wish to embark or are in different stages of their excellence journey. It details 25 elements necessary for establishing a robust foundation for a transformational journey and an additional set of 22 Management System elements required to create and sustain a culture of quality across the organization. For leaders in healthcare, the book provides guiding principles and associated practices that support the 4 core concepts of patient and family centered care namely, dignity and respect, information sharing, participation and collaboration. The framework shared improves the richness of best practice open-source models available for guiding leaders and practitioners to implement change that engages the frontline to increase overall performance and deliver on organization's strategic plan. Also included in the book are, ready-to-use templates, models, guiding principles, and strategies, based on best practices, to support an organization's excellence journey."--Provided by publisher.
Note:
Chapter 1 Understand the Need for Change /
,
chapter 2 Select the Change Approach That Is Right for Your Organization /
,
chapter 3 Select the Framework for Change /
,
section A Create a Shared Need /
,
chapter 4 Integrate the Excellence Journey with the Organization's Strategy /
,
chapter 5 Integrate Organizational Culture with Strategy /
,
chapter 6 Design a Business Excellence Model to Implement the Excellence Journey /
,
section B Shape a Vision /
,
chapter 7 Define the Roles and Responsibilities of the Change Facilitators /
,
chapter 8 Develop the Recruitment Criteria and Select the Change Facilitators /
,
chapter 9 Organize Visits to Best Practice Organizations for Leaders to "Go See Learn" /
,
section C Mobilize Commitment /
,
chapter 10 Develop the Organization Report Card /
,
chapter 11 Develop a Visual Strategy Room /
,
chapter 12 Develop the Process to Cascade the Organization Strategy to the Frontline /
,
chapter 13 Develop Project Prioritization and Selection Criteria /
,
chapter 14 Prioritize and Select the Critical Few Improvement Initiatives across the Organization /
,
chapter 15 Define the Roles and Responsibilities of the Project Team /
,
chapter 16 Define the Guiding Principles and Management System Elements to Sustain the Excellence Journey /
,
chapter 17 Develop a Communication Plan with a High Degree of Visual Management to Support Branding /
,
chapter 18 Develop Processes to Celebrate Experiments and to Recognize Individuals and Teams /
,
chapter 19 Develop Content for Standard Work on Management System Elements and Other Educational Material to Support the Excellence Journey /
,
chapter 20 Build the Problem-Solving Muscle of the Organization /
,
chapter 21 Build a Knowledge Management System /
,
section D Make Change Last /
,
chapter 22 Define the Role of the Performance Management Team to Support the Excellence Journey /
,
chapter 23 Develop a Standard Tollgate Process to Evaluate the Progress of Improvement Projects /
,
chapter 24 Develop a Five-Year Roadmap and Evaluation Criteria for the Excellence Journey /
,
chapter 25 Develop Evaluation Criteria for Selecting a Test Pilot Area for Implementation /
,
chapter 26 Develop Individual Performance Measures for Leaders to Build Accountability /
,
section E Monitor Progress /
,
section F Leadership and Courage /
Additional Edition:
ISBN 9781315102252
Additional Edition:
ISBN 9781351591515
Language:
English
Keywords:
Electronic books.
;
Electronic books.
URL:
https://www.taylorfrancis.com/books/9781315102252
Bookmarklink
