Format:
xxvii, 195 Seiten
,
Illustrationen
ISBN:
9781498751346
Content:
Acknowledgements -- Disasters in the transportation sector -- Natural disasters -- Terror -- Introduction and models for crisis communication -- Working with the media -- Social media in crisis communication -- Internal communication don't forget your employees -- Top level communication and management priorities -- High-flying crisis communication (the special case of airlines) -- Family support and victim assistance -- Preparing for the worst -- Psychological reactions -- Additional information and further reading
Note:
Includes bibliographical references and index
Additional Edition:
ISBN 9781315368245
Additional Edition:
ISBN 9781498751353
Additional Edition:
ISBN 9781315351285
Additional Edition:
Erscheint auch als Online-Ausgabe Brataas, Kjell, author Crisis communication New York : Routledge, 2018
Language:
English
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