UID:
almahu_9948621239702882
Format:
IX, 187 p.
,
online resource.
Edition:
1st ed. 1995.
ISBN:
9781447103837
Series Statement:
Executive Guides
Content:
Recent and well-publicised disasters have highlighted the fact that organisations of all kinds - from healthcare to aerospace - are critically dependent on Information Technology systems. The prevention of catastrophic I.T. failure is now an essential part of management. In this thought-provoking guide for executives and managers Richard Ennals argues that the critical factor is not technology, but people and communication.
Note:
1. Introduction -- Disasters: Some Examples -- Disaster Prevention Through Skill -- Fraud: Management in Crisis -- Systems and Decision-Making -- Strategic Functions -- Technical Issues -- Organisational Cultural Issues -- Intelligent Solutions -- How to Cause IT Disasters -- 2. Historical and Technical Perspectives -- Single Technology Solutions -- Tools -- Keeping IT Simple -- The Emperor's Old Clothes -- Human-Centred Systems -- Executive Information Systems -- 3. Culture, Competence and Complexity -- The Demands of the Modern Economy -- Challenging Professionals -- Engineering as a Form of Life -- Competence and Professional Education -- Subcontracting the Management of Complexity -- Consequences of Discontinuity -- A Question of Scale -- Working on Infeasible Projects -- The Case for Programming -- 4. Issues of Integration -- Managing IT in the Organisation -- Expert Systems and Mainstream Software -- Management and Information Systems -- Open and Distributed Systems -- Business Health -- Computer Viruses -- 5. Management Dilemmas -- Problems -- Professionals -- Panaceas -- Method -- Automation -- People -- Standards -- Quality -- Profits and Prophets -- 6. Learning from Experience -- Support Services -- From Computer Centres to Distributed Processing -- Networking the Organisation -- IT Strategy as a Process -- Who Needs to Know What? -- Crisis and Disaster -- Responsibilities -- Pragmatics -- 7. Information Technology and Business Ethics: Case Studies -- Wessex Regional Health Authority -- Compliance with Financial Services Legislation -- Training and Enterprise Councils -- Selling Solutions -- Defence and Diversification -- Marketing Quality -- Talking to Your Computer -- Arms, Technology and Business Ethics -- 8. Information Technology Consultancy -- To What Extent Can Consultants Help to Prevent IT Disasters? -- Consultants, Outsourcing and the Fear of IT Disasters -- Accountability and Responsibility -- Business Process Re-engineering -- Disasters, Strategy and Development -- 9. Ways Forward -- Education -- Economic Collapse and Change -- Learning from Political Experience -- A New Management Paradigm: Human-Centred Systems -- Disaster Recovery Planning as Strategic Planning -- Practical Next Steps -- References and Bibliography -- Name Index.
In:
Springer Nature eBook
Additional Edition:
Printed edition: ISBN 9783540199281
Additional Edition:
Printed edition: ISBN 9781447103844
Language:
English
DOI:
10.1007/978-1-4471-0383-7
URL:
https://doi.org/10.1007/978-1-4471-0383-7
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