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  • 1
    UID:
    almahu_9949069208602882
    Umfang: 1 online resource (xxxi, 246 p.)
    ISBN: 9781786350596 (electronic bk.)
    Serie: Advances in industrial and labor relations, v. 22
    Inhalt: In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the worlds leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.
    Anmerkung: Introduction: new research on managing and resolving workplace conflict: setting the stage / David Lipsky, Ariel Avgar, J. Ryan Lamare -- Conflict and employment relations in the individual rights era / Alexander Colvin -- Resolving workplace conflicts through litigation: evidence, analysis, and implications / David Lewin -- Remedy-seeking responses to discrimination: does management-employee similarity matter? / Cynthia L. Gramm, John Schnell -- Employment lawyers and mandatory arbitration: facilitating or forestalling access to justice? / Mark Gough -- Beyond repeat players: experience and employment arbitration outcomes in the securities industry / J. Ryan Lamare -- Networked dispute resolution: the national implementation body in Irish industrial relations / William Roche, Colman Higgins -- Toward a system of conflict management? cultural change and resistance in a healthcare organization / Paul Latreille, Richard Saundry -- Treating conflict: the adoption of a conflict management system in a hospital setting / Ariel Avgar.
    Weitere Ausg.: ISBN 9781786350602
    Sprache: Englisch
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 2
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    UID:
    gbv_1922728969
    ISBN: 9781786350596
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite vii, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:vii
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 3
    UID:
    gbv_1922729043
    ISBN: 9781786350596
    Inhalt: Purpose This chapter analyzes the extent to which more experienced employers, arbitrators, and attorneys fare better in securities industry arbitration. Although studies into experience have identified a so-called repeat-player effect on outcomes, I argue that more nuanced considerations of experience are required. Methodology/approach I empirically analyze all employment arbitration awards from the securities system’s inception through 2008. I separate experience into two categories (between- and within-group effects) and run hybrid random- and fixed-effects regressions modeling increasing employer, attorney, and arbitrator experience on arbitration outcomes. Findings I find that between-group experience affects awards but that within-group experience is nonsignificant, except in civil rights cases. This implies that so-called repeat players gain an advantage over inexperienced players due to their entity-specific characteristics, not necessarily by learning to use the system to their advantage. I conclude that, although the securities arbitration system suffers from power imbalances, there is little evidence of systemic exploitation by firms. Originality/value Prior studies into employment arbitration are limited both by their definitions of experience and by their methodological approaches. I overcome these issues by employing a novel methodological approach to measure between- and within-entity experience, which adds a more multifaceted and nuanced framework to the literature than the common repeat-player versus single-player dichotomy.
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite 135-160, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:135-160
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 4
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    UID:
    gbv_1922729000
    ISBN: 9781786350596
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite iv, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:iv
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 5
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    UID:
    gbv_1922728993
    ISBN: 9781786350596
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite i, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:i
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 6
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    Dazugehörige Titel
    UID:
    gbv_1922728985
    ISBN: 9781786350596
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite ii, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:ii
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 7
    UID:
    gbv_1922729051
    ISBN: 9781786350596
    Inhalt: Purpose This chapter investigates attributes of an unexplored actor in the contemporary industrial relations system – plaintiff-side employment attorneys – and the premise that pre-dispute mandatory employment arbitration expands employee access to justice. Methodology/approach It presents data from a novel survey of 1,256 employment plaintiff attorneys and the universe of employment disputes administered by the five largest arbitration providers in the United States. Findings I report multiple measures indicating employment lawyers hold negative views of arbitration and that arbitration acts as a barrier to employee access to justice: A majority of attorneys say employment arbitration clauses have a positive impact on their willingness to reject a case for representation and a negative impact on their willingness to accept a client under a contingency-fee arrangement, and report negative perceptions of the fairness of outcomes and the adequacy of due process protections in arbitration relative to litigation. Furthermore, attorneys report accepting potential clients covered by arbitration agreements at half the rate of potential clients able to sue in court. Finally, arbitration and litigation filing statistics reveal no evidence that low-income or low-value claimants or claims are accessing the arbitration forum. Originality/value Novel data compiled here illuminate the institutional characteristics of plaintiff-side employment lawyers and the arbitration forum. They question the assertion that arbitration is an accessible dispute resolution forum for employment disputes relative to civil litigation.
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite 105-134, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:105-134
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 8
    UID:
    gbv_1922729094
    ISBN: 9781786350596
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite ix-xxxi, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:ix-xxxi
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 9
    UID:
    gbv_192272906X
    ISBN: 9781786350596
    Inhalt: Purpose We investigate the effects of management-employee similarity on mistreated employees’ propensities to engage in legal and organizational claiming, to quit, and to not seek a remedy in ongoing employment relationships. Methodology/approach We test hypotheses generated by the similarity-attraction and similarity-betrayal paradigms using Tobit regression and data from vignette-based employee surveys. Findings Mistreated employees with same-sex supervisors are more likely to initiate legal claims and to quit than those with opposite-sex supervisors, but less likely to initiate legal claims and to quit when they have a same-race supervisor than when they have a different-race supervisor. The effects of management-employee similarity on mistreated employees’ remedy-seeking responses exhibit asymmetries by gender and by race. The presence of same-race supervisors or other managers appears to diminish the greater reluctance of nonwhite employees, compared to white employees, to use organizational claiming mechanisms. Originality/value We know of no prior published research that has investigated the determinants of employees’ propensities to engage in multiple forms of remedy seeking, as well as the propensity to not seek a remedy, in response to plausibly illegal mistreatment not involving dismissal.
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite 69-103, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:69-103
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 10
    UID:
    gbv_1922729078
    ISBN: 9781786350596
    Inhalt: Purpose Industrial relations, organizational behavior, and human resource management scholars have studied numerous aspects of internal workplace conflict resolution, ranging from the design of conflict resolution systems to the processes used for resolving conflicts to the outcomes of the systems. Scholars from these specialties, however, have paid considerably less attention to external workplace conflict resolution through litigation. This chapter analyzes certain areas of such litigation, focusing specifically on workplace conflicts involving issues of managerial and employee misclassification, independent contractor versus employee status, no-poaching agreements, and executive compensation. Methodology/approach Leading recent cases involving these issues are examined, with particular attention given to the question of whether the conflicts reflected therein could have been resolved internally or through alternative dispute resolution (ADR) methods rather than through litigation. Practical implications Implications of this analysis are drawn for workplace conflict resolution theory and practice. In doing so, I conclude that misclassification disputes could likely be resolved internally or through ADR rather than through litigation, but that no-poaching and executive compensation disputes could very likely not be resolved internally or through ADR. Originality/value The chapter draws on and offers an integrated analysis of particular types of workplace conflict that are typically treated separately by scholars and practitioners. These include misclassification conflicts, no poaching and labor market competition conflicts, and executive compensation conflicts. The originality and value of this chapter are to show that despite their different contexts and particular issues, the attempted resolution through litigation of these types of workplace conflicts has certain common, systematic characteristics.
    In: Managing and resolving workplace conflict, Bingley, U.K. : Emerald, 2016, (2016), Seite 31-67, 9781786350596
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:31-67
    Sprache: Englisch
    URL: Volltext  (Deutschlandweit zugänglich)
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