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  • 1
    UID:
    almafu_9961831683902883
    Format: 1 online resource (xviii, 297 p.)
    ISBN: 9781786357151 (electronic bk.)
    Series Statement: Advances in public relations and communication management, v. 1
    Content: We still see many communication graduates with little business knowledge and business graduates with little communication knowledge. This schism leads communication scholars to assume that better communication is an end in itself while management see it as a means to an end it must somehow contribute to the bottom line. How can strategic communication and public relations support corporations? What can communicators learn from management disciplines? Moreover, how should universities and business schools deal with the need to integrate research and education from different disciplines to advance the field? This book addresses these challenges and offers some answers. The contributions from primarily European countries were selected from a large number of peer-reviewed contributions for the 2015 congress of the European Public Relations Education and Research Association hosted by BI Norwegian Business School in Oslo. The chapters explore challenges of linking both fields; discuss research focusing on communication, leadership and organisational goals; and present findings from current research in corporate communication.
    Note: Includes index. , Business knowledge as limited success factor for communication managers: results of a survey in the German-speaking context / Holger Sievert, Lars Rademacher, Anna Weber -- Public relations: economics vs. communication science - effects of education on the practice in Austrian non-profit organisations / Astrid Spatzier -- Communication and management: an obvious relationship? the BA curricula in communication management in Flanders / Anne-Marie Cotton, Els van Betsbrugge -- Silo thinking is out, fortress invaded: running a communication program at a business school / Anne Kankaaranta, Leena Louhiala-Salminen -- Communication courses in MBA programmes: an analysis of curricula of business schools in the United States and Europe / Ralf Spiller, Stefan Weinacht, Andreas Ko〈U+0308〉hler -- Bulwark of the company or advocate of stakeholders? public relations strategies between influencing and consulting / Olaf Hoffjann, Philine Hachmeister -- Communicating the leadership status of organisations: a cross-national study in 10 European countries / Ansgar Zerfass, Markus Wiesenberg -- Communication professionals and organisational decision-making: a Finnish study of practitioner roles / Markus Mykka〈U+0308〉nen -- Putting communication and soft tools into managerial scoring scope: hurdles and opportunities for combining communication and managerial insights (KPIS) / Ton Baetens, Jan Maessen -- Creating shared value through communication: a case study analysis of Barilla / Emanuele Invernizzi, Stefania Romenti, Grazia Murtarelli -- Exploring the magic of mentoring: career planning for the public relations profession / Ralph Tench, Lucy Laville, Juliane Kiesenbauer -- Change communication: emerging perspectives for organisations and practitioners / Ivana Crestani -- Dialogue for strategic decision-making processes: an idea model / Elena Gutie〈U+0301〉rrez-Garci〈U+0301〉a, Mo〈U+0301〉nica Recalde -- Corporate communication in SMEs: unveiling an ignored field of practice / Ansgar Zerfass, Luisa Winkler.
    Additional Edition: ISBN 9781786357168
    Language: English
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 2
    UID:
    gbv_1922716995
    ISBN: 9781786357151
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite ii, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:ii
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 3
    UID:
    gbv_1922717134
    ISBN: 9781786357151
    Content: This chapter argues that in today’s complex, globalised and technologised world, business and communication cannot remain in their separate silos – neither in academia nor in practice. The chapter approaches the topic with the help of a case and discusses how communication studies have invaded the fortress of the Aalto University School of Business, Finland. The development of an international Master’s Programme in Corporate Communication was informed by three major research projects in particular, which focused on internal communication practices of multinational companies and the perceptions of communication professionals on the knowledge and skills required of future communicators. Although Corporate Communication studies have been accommodated by the business school fortress for over 10 years, the time has not been without multidisciplinary challenges.
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite 69-83, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:69-83
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 4
    UID:
    gbv_1922717061
    ISBN: 9781786357151
    Content: This chapter attempts to critique the role of mentoring relationships which are identified by Levinson (1987) as ‘one of the most complex and developmentally important relations’. Providing psychosocial and career support (Kram, 1983, 1985) public relations practitioners, employers and professional bodies could benefit from the literature and empirical studies which demonstrate the powerful relationships that can develop through mentoring. This chapter critiques the mentoring programmes identified through empirical research of public relations’ professional bodies (Kiesenbauer et al., 2015) and the findings of a European study of public relations practitioners (Zerfass et al., 2014) in order to contextualise the literature and consider how the public relations profession can make better use of the dynamic mentoring relationship.
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite 205-223, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:205-223
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 5
    Online Resource
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    UID:
    gbv_1922717002
    ISBN: 9781786357151
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite i, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:i
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 6
    UID:
    gbv_192271707X
    ISBN: 9781786357151
    Content: The strategic role of corporate communication within modern organisations is recognised by both scholars and practitioners. Corporate communication supports management in interpreting contextual dynamics or in aligning corporate strategies with stakeholders’ needs. However, despite the growing acknowledgement of communication relevance, contributions about how professionals could effectively support organisations in creating value lack empirical examination. To fill this gap, this chapter adopts a managerial perspective for examining how communication strategically contributes to create shared value. In particular, it introduces the Creating Shared Value approach to the body of knowledge in strategic communication. A qualitative case study research design has been implemented. It was focused on Barilla Group, the international food company. This chapter enriches the strategic communication perspective by better defining the contribution of communication to the value creation process. It also outlines specific strategic competences that practitioners should acquire if they want to play a strategic role within organisations.
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite 181-201, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:181-201
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 7
    UID:
    gbv_1922717053
    ISBN: 9781786357151
    Content: This chapter outlines current and emerging approaches in change communication from both scholarly and practice perspectives, and what this means for organisations and practitioners, including practical implications for education. A literature review is conducted using the Kemmis and McTaggart framework for studying practice based on individual-social, objective-subjective dichotomies leading to an integrated reflexive-dialectical approach. Five roles are suggested for the practitioner in leading and influencing change, namely that of a Communication Architect, a Story-enabler, an Empathiser, an Engager and a Community Builder. These roles go beyond the traditional informative role, to practitioners co-constructing communication with stakeholders during change. With new ways of thinking about change management, there is the possibility for new methods of educating practitioners beyond the traditional qualification or professional certification. These would require greater collaboration between scholars and practitioners in creating vehicles for continuous learning.
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite 225-244, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:225-244
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 8
    UID:
    gbv_1922717045
    ISBN: 9781786357151
    Content: Dialogue has been an elusive concept for academics when it comes to its definition within organisational contexts. In spite of the vast amount of academic research, it is not easy to find concrete proposals – both from theoretical and empirical standpoints – that analyse how companies manage dialogue processes with their stakeholders. The aim of this chapter is to fill this gap by highlighting the role of dialogue in strategic decision-making processes. In order to achieve this purpose, this work is structured into two parts. Firstly, multidisciplinary literature regarding how Public Relations and Management studies research on dialogue is reviewed. Secondly, the chapter presents a managerial proposal of dialogue for decision-making processes called the IDEA model. This chapter aims to scale back the theoretical fragmentation of the concept of dialogue while looking into its practicality based on an original proposal for scholars and practitioners.
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite 245-263, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:245-263
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 9
    UID:
    gbv_1922717088
    ISBN: 9781786357151
    Content: This chapter takes a critical look at the use of quantitative indicators, operationalised in tools such as a Balanced Scorecard (BSC), in public sector management. The selection of information on which to manage an organisation is a difficult question for any organisation; however, this is particularly difficult in the public sector. Where most private organisations ultimately have one unambiguous goal, public organisations’ objectives are more complex. Using a case study of the public services division of the municipality of Amsterdam, the chapter explores the way in which quantitative data are used, and uncovers five challenges in the management information cycle, focusing on (1) the limited scope of insights that can be expressed in quantitative data, (2) steering or accounting for the performance of an organisation, (3) the social goals that are inherently part of public organisations’ objectives, (4) the ethical dimension of the ever larger body of information that can be measured and (5) the acknowledgement of the difference between regular and custom services. Based on these findings the chapter works towards a new structure for management information (and communication), looking to overcome the above-mentioned challenges.
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite 163-179, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:163-179
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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  • 10
    Online Resource
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    Show associated volumes
    UID:
    gbv_1922716952
    ISBN: 9781786357151
    In: Brønn, Peggy Simcic DOI, The management game of communication, Bingley, U.K. : Emerald, 2016, (2016), Seite 293-297, 9781786357151
    In: Emerald Group Publishing Limited
    In: year:2016
    In: pages:293-297
    Language: English
    URL: Volltext  (Deutschlandweit zugänglich)
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