Umfang:
1 Online-Ressource (252 Seiten)
Ausgabe:
1st ed
ISBN:
9781804551431
Inhalt:
Appealing to business researchers, academics and practitioners, Process Automation Strategy in Services, Manufacturing and Construction brings to life the current trends in process automation and considers what the future holds
Anmerkung:
Description based on publisher supplied metadata and other sources
,
Intro -- Half Title Page -- Title Page -- Copyright Page -- Contents -- Chapter 1: Automating Business -- Overview -- Business Process Automation (BPA) -- Business Process Management Solutions -- Business Process Platform -- Automation Challenge -- Solution -- Unleashing Information from Existing Solutions -- BizAPP Virtualisation Framework -- Advantages Offered by Model Drive Approach to Exposing Information -- Case Study -- Return Material Authorisation Platform for a Large Retail Chain -- Business Problem -- Solution Implemented -- Benefits Derived -- Conclusion -- Chapter 2: Business Process Automation -- Learning Objectives -- Introduction -- History of BI -- Host-Based Query and Reporting - The First Generation -- Data Warehousing - The Second Generation -- BI - The Third Generation -- The Need for BI -- BI Environment and Architecture -- Modelling -- Business Modelling -- Business Process Modelling -- Process Flow Modelling -- Data Flow Modelling -- Data Modelling -- ETL Process -- Data Warehouse -- Data Mart -- OLAP -- Data Mining -- Data Mining Life Cycle -- OLAP Versus Data Mining -- Dashboard -- Features of Dashboard -- Benefits of Using BI Dashboard -- Scorecards -- Benefits of BI -- KPIs for BI -- Requirements of a Good KPI -- ROI on BI -- Case Studies: Successful BI Implementation -- A Leading Risk Insurance Company -- British Airways -- Ben & -- Jerry's -- Chapter 3: Automation in Master Data Management (MDM) -- Learning Objectives -- Introduction to MDM -- The Need to Manage Master Data -- Current Solutions and Their Limitations -- Master Data Management -- Benefits of MDM -- Operations -- Marketing -- Compliance and Regulatory Requirements -- Risk Management -- Scenarios of MDM Applicability -- Operations-Scenario: Billing of a Customer -- Why the Focus on MDM? -- Industry-Specific Business Cases for MDM -- Telecom
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Insurance -- Banking -- Corporate First-Movers in MDM Solution Implementation -- Need for Automation in MDM -- How Automation Helps MDM? -- MDM and SOA -- Integration of MDM and BPA -- MDM and Organisational Business Architecture -- MDM and Corporate Governance Framework -- Summary -- Glossary -- Chapter 4: Automation in Knowledge Management System -- Learning Objectives -- Introduction -- Definition -- Importance of KM -- History of KM -- Industry Examples -- Factors that Affect KM -- Laws of KM -- Approaches to KM -- Framework for KM -- KM Module in SAP -- Architecture of KM Module in SAP NetWeaver -- ROI of KM -- The Future of KM -- Chapter 5: Automation in Software Project Management -- Introduction -- Nature of Software Production -- Objectives of Effective Project Management -- Three Major Objectives -- Planning the Project -- Estimating for Projects -- Managing and Controlling Project -- Latest Trends in Software Project Management -- Middle Managers are Champions of Change -- Change Management in Virtual teams -- Contrast Between Management of Projects and Programs -- Communities of Practice -- Strategic Marketing of the Project Management Office -- Key to Successful Project Portfolio Management -- Right-Sizing Staff for Demand-Driven Resource Management -- Online Project Management -- Existing Challenges -- Automation in Software Project Management -- Need for Automation -- What Should Be Automated? -- Thumb Rule for Automation -- When to Automate? -- Obstacles to Automation -- ROI from Automation -- Start Small -- Conclusion -- Case Study 1: Digité - Tool for Automation in Software Project Management -- Vision and Mission Statement of 'The Company' -- Best in Class Delivery Model -- High Quality -- Overview of the IT Industry - IT Service Landscape -- Success Factors for a Company -- Issues and Problems with Project Management
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Proposed Solution -- Case Study 2: Enterprise Project Portfolio and Quality Management Framework - Automation Through iPLAN Tool -- Management Approach -- Preamble to Case Studies -- Towards Global Delivery - Case A -- The Challenge -- The Strategy -- Ongoing Operations -- Benefits -- Improved Visibility -- Streamlined Quality System Management -- Enhanced Productivity -- Better Reporting, Business Insight, and Decision-Making -- Unifying the Organisation - Case B -- The Challenge -- The Strategy -- Ongoing Operations -- Benefits -- Streamlined Project Management -- Resource Movement Managed -- Global Visibility -- A Quality Journey - Case C -- The Challenge -- The Strategy -- Ongoing Operations -- Benefits -- Organisation-Wide Transparency -- Higher Quality -- Standardisation of Process/Practices -- Optimise Resource Utilisation -- Strategic Alignment -- Chapter 6: ERP as Business Process Automation Tool -- Learning Objectives -- Introduction -- Evolution of ERP as Business Process Automation Tool -- Scope for MRP-I -- Problem with MRP-I -- MRP-II -- Benefits of MRP-II -- Problems with MRP-II -- Need for ERP -- Overview of ERP -- List of ERP Vendors -- Modules of ERP -- Component of Material Management Module -- How ERP Improves Productivity of Business Processes -- Benefits of Automation Through ERP -- Cross-Functional Barrier Is Broken -- Integration of Island of Automation -- Key Principles for Integration of Islands -- ERP Products -- SAP -- PeopleSoft -- Oracle -- Microsoft Dynamics -- Comparison of ERP Packages -- Procurement and Implementation Cost -- Maintenance and Support Cost -- Diagnostic and Technical Support -- Patch Management -- Product Testing -- Data Archiving -- Total Cost of Ownership -- Trend in ERP - Open Source ERP -- Definition of Open Source -- Advantages of Using Open Source ERP -- Conclusion
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Case Study: Integrated ERP Solution Empowers Manufacturing Company -- Business Needs -- Solution -- Tailored Solution -- Manufacturing Process Automation -- Benefits -- Maintain Low TCO -- Eliminate Redundancies and Automate Processes -- Increase Inventory Visibility -- Summary -- Glossary -- Review Questions -- Project Work -- Chapter 7: Fundamentals of RPA -- What is RPA? -- Why is RPA Important Now? -- Benefits of RPA -- Is RPA Ready for Production? -- How Does RPA Work? -- Where Is RPA Used? -- Types of RPA -- RPA Alternatives/Substitutes -- Future of RPA -- Leveraging RPA for Business Processes -- RPA Case Studies -- Industries That Are Being Transformed by RPA -- RPA Tools & -- Software -- How to Choose Reusable RPA Plugins/Bots? -- RPA Consultants -- RPA Implementation Guide -- What Is RPA? -- What Is the Origin of RPA? -- What Makes RPA Different from Other Automation Solutions? -- What Are the Different Types of RPA? -- Top Eight Use Cases and Benefits of RPA in Manufacturing -- Benefits of RPA in Manufacturing -- RPA Use Cases in Manufacturing -- Supply Chain Optimisation -- Production: BOMs -- Stock Optimisation -- Data Management -- Order Fullfilment -- Proof of Delivery -- Other Technologies for Manufacturing -- Top Five RPA Use Cases/Applications in Accounting -- What Are the Main Processes in Accounting? -- Which Accounting Processes Can Be Automated? -- How Should Companies Automate Accounting? -- Sponsored: -- Impact of Implementing RPA in Accounting -- Top Seven RPA Uses and Challenges in the Government and Public Sector -- Why Is RPA Important in the Public Sector? -- What Are the Top Use Cases of RPA in the Public Sector? -- What Are the Challenges That Face RPA in the Public Sector? -- Other RPA Benefits for the Public Sector -- Key Features of RPA Tools -- Programming Options -- Cognitive Capabilities -- RPA Tools by Usage
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Best RPA Software -- Applying AI and Automation Tools to Back-Office Processes -- Back-Office Automation Examples -- Benefits of Back-Office Automation -- What Does RPA Mean for HRs Department? -- Benefits of RPA for HR -- RPA Use Cases in HRs -- Chapter 8: Return on Investment from BPA -- Learning Objectives -- Introduction -- Framework for ROI Analysis -- Framework for Evaluation in Large Organisations in Private Sector -- Framework for Large Organisation in Public Sector -- Approach for ROI Analysis -- Objectives of ROI Analysis -- Measurement of the Costs and Benefits from Technology Investment Context -- Measurement of Costs and Benefits from Political and Social Impact Context -- Risk Related to Political Factors -- Risks Related to Project Implementation Factors -- Risk Factors Related to Technology -- Risks Associated with Business Processes -- ROI Analysis Methods -- Net Present Value Method -- Discount Rate -- Issues with NPV Approach -- Payback Period -- Internal Rate of Return -- Problems with IRR Approach -- Value Measuring Approach -- ROI Using KBV Approach -- ROI Using Balanced Scorecard Approach -- The ROI Using Balanced Scorecard Technique -- ROI Step 1: Definition of the Objectives -- CIO's Role in ROI Calculation -- Changing Role of CIO -- Summary -- Case Study 1: HRG SITA Travels -- Case Study 2: Microsoft Business Solutions-Axapta (Adopted From www.sharkfinesse.com) -- Case Study 3: Wherefore ROI? -- Chapter 9: Automation in the Construction Industry -- Introduction -- Challenges and Opportunities in the Automation of the Construction Industry -- Areas for Adopting Automation Systems in Construction -- Off-site Automated Prefabrication Systems -- On-site Automated and Robotic Systems -- Drones and Autonomous Vehicles -- Exoskeleton -- Conclusion -- Bibliography -- Index
Weitere Ausg.:
Erscheint auch als Druck-Ausgabe Mohapatra, Bharati Process Automation Strategy in Services, Manufacturing and Construction Bingley : Emerald Publishing Limited,c2023 ISBN 9781804551448
Sprache:
Englisch
Fachgebiete:
Wirtschaftswissenschaften
Schlagwort(e):
Fertigung
;
Dienstleistung
;
Prozessautomation
;
Robotik
;
Organisation
;
Effizienz
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