Format:
1 Online-Ressource (210 p.)
ISBN:
9781839691027
,
9781839691010
,
9781839691034
Content:
E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more
Note:
English
Language:
English
URL:
https://directory.doabooks.org/handle/20.500.12854/77725
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