Kooperativer Bibliotheksverbund

UID:

Umfang: XXVII, 562 p. 71 illus. , online resource.

Ausgabe: 1st ed. 2024.

ISBN: 9783031430596

Inhalt: This handbook provides a detailed and sustained examination of the scope, purpose and practical application of crisis and disaster management communication in this critical region of the African continent, sub-Saharan Africa (SSA). The volume lays the foundation that enables a nuanced appreciation of two significant issues. The first pertains to SSA's vulnerability to both natural and man-made phenomena. Secondly, it argues that communication plays a critical role in so far as the identification, social construction, raising awareness, preparation, mitigation and eradication of crises and disasters in the region. Communication plays a critical role in potentially reducing the impacts of crises and disasters before their occurrence. This handbook is a key resource for academics, students and practitioners in areas such as political communication, media communication, language and communication, brand communication, social/digital media communication, and crisis communication, among others.

Anmerkung: Part A. Political crisis/ disaster Communication -- Chapter 1. Maintaining a coherent corporate identity on the face of politically rooted crisis (Bhowa Jairos Kudakwashe and Rusere Misheck) -- Chapter 2. Question Time: A Bonus or Pain in the Quest for Political Accountability in the Zimbabwean Parliament (Mutsvairo Jack and Dlali Mawande) -- Chapter 3. A comparative analysis of government social media crisis and risk communication during the COVID-19 health crisis (Kembo Shupikai) -- Chapter 4. Brand and reputation management during political crises (Shura Tawanda and Jakaza Ernest) -- Chapter 5. Sanctions discourse and strategic communication: Re-imagining a new Zimbabwe from a social conflict paradigm (Marevesa Tobias) -- Chapter 6. Ubuntu in Languaging "From Politics of Rhetoric to The Second Republic": Re-reading Shimmer Chinodya's Harvest of Thorns in Discourse of New Dispensation (Mavengano Esther) -- Chapter 7. Multilingualism in crisis and disaster management in sub-Saharan Africa: the enigma for Zimbabwe (Mavesera Miidzo and Madziko Innocent) -- Chapter 8. The role of research for crisis and disaster management communication: a case of the Zimbabwean government (Mhute Isaac) -- Chapter 9. Contradictory politics and the mutation of Crisis in post-colonial Zimbabwean Urban Clean-up Campaign (Mtingwende Andrew) -- Chapter 10. Linguistic strategies used by the Ministry of Health and Child Care in Zimbabwe to sensitise citizens on COVID-19 in print media (Mutonga Lovemore, Gotosa Kudzai and Mugari Victor) -- Chapter 11. Covid-19 Related Information: The Politics in Crises and Disaster Management Communication (Ndhlovu Nokukhanya Gratcheni, Muleya Ekem and Akpan Udoh James) -- Chapter 12. Crisis communication in politically charged environments: A stakeholder approach (Rusere Winnie and Sigauke Misheck) -- Chapter 13. Pursuing the 'disaster' of managing communication during a crisis: Zimbabwe's unending 'woes' (Saidi Umali) -- Chapter 14. The pros and cons of social media in disaster management. a focus on Zimbabwe (Komboni Farisai Raymond) -- Chapter 15. Disaster Risk Governance: The politics of crisis and disaster management in Southern Africa (Tondoi Clemence Ray) -- Part B. Conceptualising Crisis and Disaster Management Communication -- Chapter 16. Models/ strategies of planning, managing, and responding to a crisis/ disaster (Mukurazhizha Rudo) -- Chapter 17. Introduction to a theoretical framework of disaster and crisis management: Transactional Theory of Persuasion, Coercion and Manipulation (TTPCM) (Hondo Mkhululi) -- Chapter 18. The efficacy of devolved disaster risk governance in Zimbabwe: A review of the communication approaches (Zvokuomba Kwashirai, Kabonga I, Chikoko W, Nyabeze K, and K, Mwapaura) -- Chapter 19. Rethinking Effective Communication a Panaceato disaster management. A Critical Discourse Approach (Jongore Magret and Chirimuuta Chipo) -- Chapter 20. Forecast based financing, a tool for early warning communication and proactive response mechanism (Komboni Farisayi Raymond, Muchena Richard and Kwenda Benjamin Makuwire) -- Part C. Media Crisis/ Disaster Communication -- Chapter 21. An Infodemic within a Pandemic: Assessing the Role of Social Media during the Covid-19 Pandemic (Makoni Caroline and Mangeya Hugh) -- Chapter 22. Social media humour and corporate reputation management: the Econet network and tariff shitstorm (Mangeya Hugh) -- Chapter 23. Exploring the Role of Corporate Communication Professionals in Navigating the New Media Landscape: A Case of Econet, Zimbabwe (Makoni Caroline and Mhute Isaac) -- Chapter 24. Performing the Pandemic: Musical arts communication in crises and disaster management, Zimbabwe (Zinhuku Praise) -- Chapter 25. When Doctor-PatientDiscourse Isn't Adequate: Social Media Health Multimodal Dialogic Discourse Analysis (Nyambo Enock) -- Chapter 26. Political communication and disaster risk management in the age of social media in Southern Africa (Khupe Thokozani, Nyathi Mandla and Tshuma Brian) -- Part D. Case Studies -- Chapter 27. Crisis and disaster management communication in the hospitality industry in a digital world: A case study of Rainbow Tourism Group of Hotels (Chatapura Marginah and Mangeya Hugh) -- Chapter 28. Effective Climate Change Communication for Sustainable Development in Rural Zimbabwe (Mapuwei Nyasha) -- Chapter 29. An investigation of how language issues affect message interpretation during disaster management in Zimbabwean rural areas (Machingura Tsuu Faith, Nkala Doreen and Machingura Thabiso) -- Chapter 30. Strategic communication in Zimbabwean public universities (Nemaramba Dylan, Muchena Tambawoga Chriswell and Nyika Richard) -- Chapter 31. Integration of ICT into education during a crisis: Lessons Learnt at the State University of Zanzibar and the Midlands State University in Zimbabwe in the face of Covid 19 (Pondiwa Shephard, Nabahany El Umayra and Phiri Margaret) -- Chapter 32. 'Everyday banking for everyday people': The crisis of inconsistency between a brand promise and the delivery reality (Chaleka Tariro Courage and Jakaza Ernest) -- Chapter 33. How to ensure ethical communication before, during and after crises and disasters in Sub-Saharan Africa (Mwapaura Kudzai).

In: Springer Nature eBook

Weitere Ausg.: Printed edition: ISBN 9783031430589

Weitere Ausg.: Printed edition: ISBN 9783031430602

Weitere Ausg.: Printed edition: ISBN 9783031430619

Sprache: Englisch

DOI: 10.1007/978-3-031-43059-6

URL: https://doi.org/10.1007/978-3-031-43059-6

UID:

Umfang: 1 online resource (571 pages)

Ausgabe: 1st ed. 2024.

ISBN: 9783031430596

Inhalt: This handbook provides a detailed and sustained examination of the scope, purpose and practical application of crisis and disaster management communication in this critical region of the African continent, sub-Saharan Africa (SSA). The volume lays the foundation that enables a nuanced appreciation of two significant issues. The first pertains to SSA's vulnerability to both natural and man-made phenomena. Secondly, it argues that communication plays a critical role in so far as the identification, social construction, raising awareness, preparation, mitigation and eradication of crises and disasters in the region. Communication plays a critical role in potentially reducing the impacts of crises and disasters before their occurrence. This handbook is a key resource for academics, students and practitioners in areas such as political communication, media communication, language and communication, brand communication, social/digital media communication, and crisis communication, among others.

Anmerkung: Part A. Political crisis/ disaster Communication -- Chapter 1. Maintaining a coherent corporate identity on the face of politically rooted crisis (Bhowa Jairos Kudakwashe and Rusere Misheck) -- Chapter 2. Question Time: A Bonus or Pain in the Quest for Political Accountability in the Zimbabwean Parliament (Mutsvairo Jack and Dlali Mawande) -- Chapter 3. A comparative analysis of government social media crisis and risk communication during the COVID-19 health crisis (Kembo Shupikai) -- Chapter 4. Brand and reputation management during political crises (Shura Tawanda and Jakaza Ernest) -- Chapter 5. Sanctions discourse and strategic communication: Re-imagining a new Zimbabwe from a social conflict paradigm (Marevesa Tobias) -- Chapter 6. Ubuntu in Languaging "From Politics of Rhetoric to The Second Republic": Re-reading Shimmer Chinodya's Harvest of Thorns in Discourse of New Dispensation (Mavengano Esther) -- Chapter 7. Multilingualism in crisis and disaster management in sub-Saharan Africa: the enigma for Zimbabwe (Mavesera Miidzo and Madziko Innocent) -- Chapter 8. The role of research for crisis and disaster management communication: a case of the Zimbabwean government (Mhute Isaac) -- Chapter 9. Contradictory politics and the mutation of Crisis in post-colonial Zimbabwean Urban Clean-up Campaign (Mtingwende Andrew) -- Chapter 10. Linguistic strategies used by the Ministry of Health and Child Care in Zimbabwe to sensitise citizens on COVID-19 in print media (Mutonga Lovemore, Gotosa Kudzai and Mugari Victor) -- Chapter 11. Covid-19 Related Information: The Politics in Crises and Disaster Management Communication (Ndhlovu Nokukhanya Gratcheni, Muleya Ekem and Akpan Udoh James) -- Chapter 12. Crisis communication in politically charged environments: A stakeholder approach (Rusere Winnie and Sigauke Misheck) -- Chapter 13. Pursuing the 'disaster' of managing communication during a crisis: Zimbabwe's unending 'woes' (Saidi Umali) -- Chapter 14. The pros and cons of social media in disaster management. a focus on Zimbabwe (Komboni Farisai Raymond) -- Chapter 15. Disaster Risk Governance: The politics of crisis and disaster management in Southern Africa (Tondoi Clemence Ray) -- Part B. Conceptualising Crisis and Disaster Management Communication -- Chapter 16. Models/ strategies of planning, managing, and responding to a crisis/ disaster (Mukurazhizha Rudo) -- Chapter 17. Introduction to a theoretical framework of disaster and crisis management: Transactional Theory of Persuasion, Coercion and Manipulation (TTPCM) (Hondo Mkhululi) -- Chapter 18. The efficacy of devolved disaster risk governance in Zimbabwe: A review of the communication approaches (Zvokuomba Kwashirai, Kabonga I, Chikoko W, Nyabeze K, and K, Mwapaura) -- Chapter 19. Rethinking Effective Communication a Panaceato disaster management. A Critical Discourse Approach (Jongore Magret and Chirimuuta Chipo) -- Chapter 20. Forecast based financing, a tool for early warning communication and proactive response mechanism (Komboni Farisayi Raymond, Muchena Richard and Kwenda Benjamin Makuwire) -- Part C. Media Crisis/ Disaster Communication -- Chapter 21. An Infodemic within a Pandemic: Assessing the Role of Social Media during the Covid-19 Pandemic (Makoni Caroline and Mangeya Hugh) -- Chapter 22. Social media humour and corporate reputation management: the Econet network and tariff shitstorm (Mangeya Hugh) -- Chapter 23. Exploring the Role of Corporate Communication Professionals in Navigating the New Media Landscape: A Case of Econet, Zimbabwe (Makoni Caroline and Mhute Isaac) -- Chapter 24. Performing the Pandemic: Musical arts communication in crises and disaster management, Zimbabwe (Zinhuku Praise) -- Chapter 25. When Doctor-PatientDiscourse Isn't Adequate: Social Media Health Multimodal Dialogic Discourse Analysis (Nyambo Enock) -- Chapter 26. Political communication and disaster risk management in the age of social media in Southern Africa (Khupe Thokozani, Nyathi Mandla and Tshuma Brian) -- Part D. Case Studies -- Chapter 27. Crisis and disaster management communication in the hospitality industry in a digital world: A case study of Rainbow Tourism Group of Hotels (Chatapura Marginah and Mangeya Hugh) -- Chapter 28. Effective Climate Change Communication for Sustainable Development in Rural Zimbabwe (Mapuwei Nyasha) -- Chapter 29. An investigation of how language issues affect message interpretation during disaster management in Zimbabwean rural areas (Machingura Tsuu Faith, Nkala Doreen and Machingura Thabiso) -- Chapter 30. Strategic communication in Zimbabwean public universities (Nemaramba Dylan, Muchena Tambawoga Chriswell and Nyika Richard) -- Chapter 31. Integration of ICT into education during a crisis: Lessons Learnt at the State University of Zanzibar and the Midlands State University in Zimbabwe in the face of Covid 19 (Pondiwa Shephard, Nabahany El Umayra and Phiri Margaret) -- Chapter 32. 'Everyday banking for everyday people': The crisis of inconsistency between a brand promise and the delivery reality (Chaleka Tariro Courage and Jakaza Ernest) -- Chapter 33. How to ensure ethical communication before, during and after crises and disasters in Sub-Saharan Africa (Mwapaura Kudzai).

Weitere Ausg.: Print version: Jakaza, Ernest The Palgrave Handbook of Language and Crisis Communication in Sub-Saharan Africa Cham : Springer International Publishing AG,c2024 ISBN 9783031430589

Sprache: Englisch

DOI: 10.1007/978-3-031-43059-6

UID:

Umfang: 1 online resource (571 pages)

Ausgabe: 1st ed.

ISBN: 9783031430596

Anmerkung: Intro -- Preface -- Acknowledgements -- Contents -- Notes On Contributors -- List of Figures -- List of Tables -- 1: Language and Crisis Communication in Sub-Saharan Africa -- Introduction -- Defining Crisis and Disaster -- Crisis -- Types of Crises -- Disaster -- SSA's Vulnerability Profile to Disasters -- Crisis and Disaster Communication -- References -- Part I: Political Crisis/Disaster Communication -- 2: Maintaining a Coherent Corporate Identity in the Face of Politically Rooted Crises -- Introduction -- Of Centripetal Intersections Between Business and Politics -- Theory -- Methodology -- Brief Description of Organisations Studied -- Findings -- Loud Silences -- Deafening Outrage -- Active Yet Empty Responses -- Being Responsible and Apologising in the Turbulence -- Conclusion -- References -- 3: Question Time: A Bonus or Pain in the Quest for Political Accountability in the Zimbabwean Parliament -- Background Introduction: To Account or Not to Account, Is the Question -- Theoretical Framework -- (Political) Accountability Defined -- Two Stages of (Political) Accountability -- The Role of the Opposition in Parliament -- Methodology -- Analysis of Extracts from the Hansard -- A Summary of Findings from Hansard Extracts -- Analysis of Interviews -- Observation Results -- Discussion -- Conclusion -- References -- 4: Brand and Reputation Management During Political Crises: The Zimbabwe Challenge -- Introduction -- The Context -- Data and Method -- Warped Onomastics: The Genesis -- Bald Rhetoric: The Doomed Strategy -- The Enigma of Ignorance and Arrogance -- Conclusion -- References -- 5: Multilingualism in Crisis and Disaster Management Communication in Sub-Saharan Africa: The Enigma for Zimbabwe -- Introduction -- Language Issues in Sub-Saharan Africa -- Language Policies vis-à-vis Colonial Legacy in Zimbabwe. , A Strength-based-approach (SBA) in Crisis and Disaster Communication -- Reviewing Crisis and Disaster Communication in Zimbabwe -- Crisis and Disaster Communication in Zimbabwe: A Case of MSD and DCP Communiqués -- Messaging -- Target Audience vis-à-vis Fog Index selection -- Language Usage -- The Enigma of Zimbabwe -- Multilingualism in Crisis and Disaster Communication -- Conclusion -- References -- 6: Contradictory Politics and the Mutation of Crisis in the Postcolonial Zimbabwean Urban Clean-up Campaign -- Introduction and Background -- An Overview of the Development of the Informal Sector Economy and the Politics of Urban Space as Precedents to Zimbabwe's Post-independence Crises -- The History of Operation Murambatsvina and the Aftermath -- Research Corpora and Method -- Theoretical Grounding -- Appraisal Theory and Its Domains -- Appraisal of State-owned News Reports' Objectivity/Subjectivity -- The Sunday Mail Appraisals and Evaluative Analysis of the Authorial Voice -- The Herald Appraisal of the Authorial Voice on Informal Sector Demolitions -- Kwayedza Appraisal of the Authorial Voice on Informal Sector Demolitions -- Umthunywa Appraisal of the Authorial Voice on Informal Sector Demolitions -- Conclusion -- References -- Newspapers -- 7: COVID-19-Related Information: The Politics in Crises and Disaster Management Communication in sub-Saharan Africa -- Introduction -- Methodology -- Theoretical Framework -- Interrogating the Propaganda Techniques -- Exploring the Evidence of Politics in COVID-19 Communication -- Intersection of Politics and Crisis Communication -- Early Communication in Response to COVID-19-Highlights from the US and China -- Sub-Saharan African Countries and Their Response to the Pandemic -- Politicising the Pandemic: Politics in African Responses to the Pandemic -- Conclusion and Recommendations -- References. , 8: Rhetorical Stratagems and the Historical Mortal Remains in the "Second Republic" as a Crisis Management: Reflections on Shimmer Chinodya's Harvest of Thorns (1989) -- Introduction -- Spectacles of Commandment and Historical Mortal Remains in the Postcolony -- Chinodya's Harvest of Thorns: When 'cracks' Begin to Show -- The Post-2000 Era: A Parody of Pharaoh's Reign -- The Irony of 'Operation Restore Legacy': Canaan Is Not Yet in Sight -- Conclusion: On the Road Again -- References -- 9: 'Engaging other crises through the COVID-19 crisis': A Multimodal Social Semiotic Analysis of Inscriptions on COVID-19 Cloth Masks -- Introduction -- The Multimodal Social Semiotic Approach -- Methodology -- Engaging Other Crises Using Face Masks -- Marketing Products -- Engaging with Socio-economic Crisis -- Engaging with Political Crisis -- Confronting Child Marriages and Sexual Exploitation of the Girl Child -- Addressing Road Traffic Accidents -- Conclusion -- References -- Part II: Conceptualising Crisis and Disaster Management Communication -- 10: Introduction Towards a Theory of Disaster and Crisis Management: Transactional Theory of Persuasion, Coercion and Manipulation (TTPCM) -- Introduction, Background and Terminology -- Ethics -- Aim and Objectives of the Theory -- Assumptions of the Theory -- Materials and Methods -- Data Analysis and Tenets of the Theory -- Transactional Features of the Crisis/Disaster Management Team and the Stakeholders -- Ethical Principles of Influence -- Trust -- Transparency -- Conclusion -- References -- 11: Pursuing the 'Disaster' of Managing Communication During a Natural Disaster 'Crisis': Zimbabwe's Unending 'Woes' -- Introduction -- Context of the Study -- Methodology -- Of Communication (Information), Governments & -- The Public -- Of Zimbabwe and Disasters/Crises -- Engaging with the 'Problem' -- Conclusion. , References -- 12: Models/Strategies of Planning, Managing and Responding to a Crisis/Disaster -- Introduction -- Conceptualising Planning, Managing, and Responding to Disaster or Crisis -- Weyers' (2011) Model of Community Development -- Social Planning Model -- The Weaknesses of the Social Planning Model -- Community Development -- Social Marketing -- Community Education -- Social Action -- Planning Dilemmas -- Conclusion -- References -- 13: The Efficacy of Devolved Disaster Risk Governance in Zimbabwe: A Review of the Communication Approaches -- Introduction and Background -- Conceptualising Disaster Risk Communication -- Disaster Risk Communication: A Global Perspective -- The African Regional Perspective -- A Gaze at the Zimbabwean Literature -- Gleaned Thoughts and Lessons Learnt -- Conclusion -- References -- 14: The Preparedness Plans and Early Warning Systems During Flood Disasters in South Africa -- Introduction -- Definitions -- Literature Review -- Methods -- Findings -- Conclusion -- References -- 15: Cybersecurity Awareness from the Perspective of the South African National Defence Force Military Officer -- Introduction -- Communication Strategies to Convey Risk Information -- Securitisation Theory -- Methodology and Ethical Considerations -- Research Design -- Sample size and Research Participants -- Data Collection -- Data Analysis -- Findings of Themes -- Theme 1: Training and Knowledge Production on Cybersecurity -- Theme 2: Lack of Trust in Emerging Technology -- Theme 3: The Interpretation of Information Sharing -- Discussion of Themes -- Theme 1: Training and Knowledge Production on Cybersecurity -- Theme 2: Lack of Trust in Emerging Technology -- Theme 3: The Interpretation of Information Sharing -- Findings from a Securitisation Theory Perspective -- Conclusion -- References -- Part III: Media Crisis/Disaster Communication. , 16: Performing the Pandemic: Musical Arts Communication in Crises and Disaster Management, Zimbabwe -- Introduction -- Musical Arts and Disaster Management: A Review -- Methodology -- Theoretical Framework -- The Starring Role of Musical Arts in Disaster Management -- Songs as Communication in Disaster Management -- Music as Education for Effective Disaster Management -- The Communicative Therapeutic Nature of Music in Catastrophic Conditions -- Types of Music Therapy -- Benenzon Music Therapy -- Cognitive Behavioural Music Therapy (CBMT) -- Conclusion -- References -- 17: Exploring the Role of Corporate Communication Professionals in Navigating the New Media Landscape -- Introduction and Background to the Study -- Theoretical Framework -- Research Methodology -- Data Analysis -- Conclusion -- References -- 18: When Doctor-Patient Discourse Isn't Adequate: Social Media Health Multimodal Dialogic Discourse Analysis -- Introduction -- Literature Review -- Methodology -- Theoretical Framework -- Findings and Discussion -- Doctor-Patient Discourse -- Facebook Hypertension Support Groups' Discourse Versus Doctor-Patient Discourse -- Advisory/Reciprocal Emotional Support -- Enquiry/Awareness -- Product or Service Promotion (Testimonials Advertising "Natural" Products/Services) -- Medication Management -- Function and Impact of Facebook Hypertension Support Groups Messages -- Patient Benefits of Hypertension Support Groups Communication -- Patient Challenges of Hypertension Support Groups Communication -- Conclusion -- References -- 19: A Comparative Analysis of Government Social Media-Based Crisis and Risk Communication during the COVID-19 Health Crisis -- Introduction and Background -- Social Media in Crisis and Risk Communication -- Theoretical Framework -- Methodology -- Results and Discussion. , Adherence to the Principles of Effective Crisis and Risk Communications and Online Audience Perceptions Towards the Communications.

Weitere Ausg.: Print version: Jakaza, Ernest The Palgrave Handbook of Language and Crisis Communication in Sub-Saharan Africa Cham : Springer International Publishing AG,c2024 ISBN 9783031430589

Sprache: Englisch