UID:
almafu_9958354364502883
Umfang:
1 online resource (viii,174pages) :
,
illustrations.
Ausgabe:
Electronic reproduction. Berlin/Boston : De Gruyter, 2015. Mode of access: World Wide Web.
Ausgabe:
System requirements: Web browser.
Ausgabe:
Access may be restricted to users at subscribing institutions.
ISBN:
9783110418545
Serie:
Current Topics in Library and Information Practice
Inhalt:
During the last 40 years, the library profession has used different metaphors to characterise their users, e.g. the user as a citizen, a client, a customer, a guest, and a partner. The book is about the background and distribution of those metaphorical descriptions and how they have influenced services in libraries. Through illustrative examples, the book will animate librarians to rethink the appropriateness of their prevailing user categories.
Anmerkung:
Frontmatter --
,
Acknowledgements --
,
Contents --
,
1. Introduction --
,
2. User segmentation in libraries – from library usage patterns to lifestyle segments --
,
3. Theoretical considerations concerning metaphors, images, and similar concepts and idea transfer in organizations --
,
4. Five library user metaphors --
,
5. Library services and user metaphors --
,
6. Library user metaphors and the experience society --
,
7. Conclusions --
,
References.
,
Also available in print edition.
,
In English.
Weitere Ausg.:
ISBN 9783110419658
Weitere Ausg.:
ISBN 9783110418552
Sprache:
Englisch
DOI:
10.1515/9783110418545
URL:
https://doi.org/10.1515/9783110418545
URL:
https://doi.org/10.1515/9783110418545
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