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  • 1
    UID:
    almahu_9948325249402882
    Format: 1 online resource (xiii, 140 pages) : , illustrations
    ISBN: 9783110452440 (e-book)
    Additional Edition: Print version: Patient engagement : a consumer-centered model to innovate healthcare. Warsaw ; Berlin : De Gruyter Open, 2015 ISBN 9783110452433
    Language: English
    Keywords: Electronic books.
    URL: Volltext  (kostenfrei)
    URL: Volltext  (kostenfrei)
    URL: Volltext  (Open Access)
    URL: Cover
    URL: Cover
    URL: Cover
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    UID:
    gbv_1778624618
    Format: 1 Online-Ressource (154 p.)
    ISBN: 9783110452440 , 9783110452655 , 9783110452440
    Content: Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients’ engagement may thus allow not only to improve clinical outcomes, but also to increase patients’ satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients’ engagement, by suggesting concrete tools for assessing the levels of patients’ engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients’ engagement application by describing the best practices and experiences matured in different fields
    Note: English
    Language: English
    Library Location Call Number Volume/Issue/Year Availability
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  • 3
    UID:
    kobvindex_HPB979751239
    Format: 1 online resource
    ISBN: 9783110452440 , 3110452448 , 9783110452433 , 311045243X
    Content: Following the Consumer Psychology perspective, this book offers healthcare professionals, policy makers, academics and experts of new technologies a comprehensive theoretical vision on patient engagement. Rigorous and readable, this timely manifesto presents a new model of patient engagement in healthcare, emphasizing its value in improving patient care, safety, and outcomes and in leading to healthcare innovation.
    Note: Frontmatter -- , Contents -- , Introduction -- , Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & New Trends -- , Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement -- , Modelling Patient Engagement in Healthcare: Insight for Research and Practice -- , Positive Technology for Enhancing the Patient Engagement Experiences -- , Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model -- , Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case -- , Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations -- , Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants -- , The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement -- , Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field -- , List of Figures -- , Index. , English.
    Additional Edition: 9783110452433
    Language: English
    Subjects: Sociology
    RVK:
    Keywords: Electronic books.
    URL: 34
    Library Location Call Number Volume/Issue/Year Availability
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  • 4
    UID:
    gbv_1785445677
    Format: 1 Online-Ressource (xiii, 140 Seiten)
    ISBN: 9783110452440
    Content: Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients' engagement may thus allow not only to improve clinical outcomes, but also to increase patients' satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients' engagement, by suggesting concrete tools for assessing the levels of patients' engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients' engagement application by describing the best practices and experiences matured in different fields.
    Content: Intro -- _GoBack -- Introduction -- Why a New Book on Patient Engagement? -- The First Section of the Book: Towards the PHE Model -- The Second Section of the Book: the Value of Positive Technology to Promote Patient Engagement -- The Third Section of the Book: the PHE Model in Practice -- Guendalina Graffigna, Serena Barello -- Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & -- New Trends -- 1 Introduction -- 2 The Main Challenges of the 21st Century -- 3 When the "Demand" for Healthcare Changes: Directions of Innovation -- 4 Patient Engagement: Improving the Exchange Between Demand and Supply of Healthcare -- 5 The Advantages of Engaging Patients in Their Care -- 6 Engaging Patients "from Theory Into Practice": Agenda Setting -- References -- Guendalina Graffigna, Serena Barello, Stefano Triberti -- Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement -- 1 Introduction -- 2 Historical Milestones in the Development of the Concept of Patient Engagement: The Tradition of Participatory Healthcare -- 3 Distinguishing the Concept of Engagement from Other Closely Related Concepts -- 3.1 Involvement, Participation, and Shared Decision-Making -- 3.2 Compliance and Adherence -- 3.3 Self-management -- 3.4 Patient Empowerment -- 3.5 Patient Activation -- 3.6 Technology Engagement -- 4 Towards a Definition of Patient Engagement: Its Relationship with Related Constructs -- 5 Conclusions -- References -- Guendalina Graffigna, Serena Barello -- Modelling Patient Engagement in Healthcare: Insight for Research and Practice -- 1 Introduction -- 2 Modelling Patient Engagement: How a Consumer Psychology Perspective May Help -- 3 The PHE Model: Phases and Features -- 3.1 Blackout -- 3.2 Arousal -- 3.3 Adhesion -- 3.4 Eudaimonic Project.
    Note: Description based on publisher supplied metadata and other sources
    Additional Edition: ISBN 9783110452433
    Additional Edition: Erscheint auch als Druck-Ausgabe Patient engagement Warsaw : De Gruyter Open, 2015 ISBN 9783110452433
    Additional Edition: ISBN 311045243X
    Language: English
    Subjects: Sociology
    RVK:
    Keywords: Medizinische Versorgung ; Medizinische Versorgung
    Library Location Call Number Volume/Issue/Year Availability
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  • 5
    Online Resource
    Online Resource
    Warschau/Berlin : Walter de Gruyter GmbH
    UID:
    kobvindex_INTEBC4101871
    Format: 1 online resource (154 pages)
    ISBN: 9783110452440
    Note: Intro -- _GoBack -- Introduction -- Why a New Book on Patient Engagement? -- The First Section of the Book: Towards the PHE Model -- The Second Section of the Book: the Value of Positive Technology to Promote Patient Engagement -- The Third Section of the Book: the PHE Model in Practice -- Guendalina Graffigna, Serena Barello -- Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities andamp -- New Trends -- 1 Introduction -- 2 The Main Challenges of the 21st Century -- 3 When the "Demand" for Healthcare Changes: Directions of Innovation -- 4 Patient Engagement: Improving the Exchange Between Demand and Supply of Healthcare -- 5 The Advantages of Engaging Patients in Their Care -- 6 Engaging Patients "from Theory Into Practice": Agenda Setting -- References -- Guendalina Graffigna, Serena Barello, Stefano Triberti -- Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement -- 1 Introduction -- 2 Historical Milestones in the Development of the Concept of Patient Engagement: The Tradition of Participatory Healthcare -- 3 Distinguishing the Concept of Engagement from Other Closely Related Concepts -- 3.1 Involvement, Participation, and Shared Decision-Making -- 3.2 Compliance and Adherence -- 3.3 Self-management -- 3.4 Patient Empowerment -- 3.5 Patient Activation -- 3.6 Technology Engagement -- 4 Towards a Definition of Patient Engagement: Its Relationship with Related Constructs -- 5 Conclusions -- References -- Guendalina Graffigna, Serena Barello -- Modelling Patient Engagement in Healthcare: Insight for Research and Practice -- 1 Introduction -- 2 Modelling Patient Engagement: How a Consumer Psychology Perspective May Help -- 3 The PHE Model: Phases and Features -- 3.1 Blackout -- 3.2 Arousal -- 3.3 Adhesion -- 3.4 Eudaimonic Project , 2.1 Challenges and Opportunities of Engaging Carers in the Care Process: an Overview -- 2.2 Engaging Relatives in Elderly People Care: Voices from the Research Community -- 3 The Multiple Roles of Relatives When Taking Care of Their Loved Ones: Insights from the PHE Model -- 3.1 "Now I Need a Consoler": the Case of Marriot, Diabetic Patients, 74 Years Old -- 3.2 "Please, Be a Nurse": the Case of Carlos, Cardiological Patient, 76 Years Old -- 3.3 "You Are My Safety Guard": the Case of Samantha, Cancer Patient, 69 Years Old -- 3.4 "Stay With Me, Like a Life Buddy": the Case of Luis, Diabetic Patient, 69 Years Old -- 4 The Role of the PHE Model in Redesigning the Boundaries of Family Centred Care -- 5 Conclusions -- References -- Mara Gorli, Laura Galuppo, Elisa Giulia Liberati -- Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field -- 1 Introduction -- 2 Innovating and Organizing for Sustainable Healthcare -- 3 Addressing the Sustainability Challenges: A Changing Hospital in the Overall Network of Care Providers -- 4 Beyond the "Cathedral in the Desert": The Embedded Hospital -- 5 Beyond the Professional-centered Hospital: The Patient Centered Model -- 6 From Embedded and Patient Centered to "Engaging" Hospitals: Missing Steps -- 7 The Challenges of Partnership: Engaging Patients and Stakeholders to Improve Healthcare Organizations -- 8 Conclusions -- References -- List of Figures -- Index -- Introduction -- Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities andamp -- New Trends -- Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement -- Modelling Patient Engagement in Healthcare: Insight for Research and Practice -- Positive Technology for Enhancing the Patient Engagement Experiences , 4 Moving Along the PHE Model Journey: Experiential Levers and Key Actions -- 4.1 From the Blackout to the Arousal Position -- 4.2 From the Arousal to the Adhesion Position -- 4.3 From the Adhesion to the Eudaimonic Project Position -- 4.4 The Potential Role of New Technology -- 5 The PHE Model in Practice: Opportunities for Innovating Healthcare -- 6 In Conclusion: The Advantages of Adopting the PHE Model -- References -- Stefano Triberti, Giuseppe Riva -- Positive Technology for Enhancing the Patient Engagement Experiences -- 1 Introduction -- 2 Introducing the Positive Technology Paradigm -- 3 Positive Technologies and Patient Engagement -- 4 Conclusion -- References -- Stefano Triberti, Giuseppe Riva -- Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model -- 1 Introduction -- 2 User Engagement for the Positive Technology Design -- 3 Intentions and User Experience: Introducing the Perfect Interaction Model -- 4 Perfect Interaction for Patient Engagement Technologies on the Basis of the PHE Model -- 5 Conclusion -- References -- Stefano Triberti, Serena Barello, Guendalina Graffigna, Giuseppe Riva, Antonio Candelieri, Francesco Archetti -- Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case -- 1 Technologies for Patient Engagement: a Roadmap of Methodologies to Develop Effective e-Health Interventions -- 2 The Intervention Field: New Technologies for the Physical Rehabilitation of the Elderly -- 3 Developing Health Technologies for Patient Engagement: a Methodological Road Map Based on the PHE Model -- 4 Sustaining Patient Engagement in Rehabilitation Activities: a Case Study of the H-CIM Platform -- 4.1 User Experience Evaluation -- 4.2 What Are the Implications for Patient Engagement? -- 5 Conclusion -- References , Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model -- Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case -- Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations -- Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants -- The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement -- Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field -- List of Figures -- Index , Serena Barello, Guendalina Graffigna -- Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations -- 1 Introduction -- 2 PHE Model as a Road Map for Guiding Doctors Engaging Patients in Decision Making -- 3 Promoting Patient Engagement in Shared Decision Making: It Takes Two -- 4 Towards an "Engagement-sensitive" Decision Making Style: the PHE Model as an Orienting Framework for Doctors Communicational Behaviours -- 5 Engaging Patients in Decision Making "from Theory into Practice": Agenda Setting for Medical Education -- 6 Conclusions: Direction for the Future -- References -- Livio Provenzi, Serena Barello, Guendalina Graffigna -- Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants -- 1 Introduction -- 2 The Emerging Need to Engage Parents in the NICU -- 3 The Process of Caregiver Engagement in NICU -- 3.1 The Blackout: Preterm Delivery as an "Out of the Blue" Experience -- 3.2 The Arousal Phase: Activate to Gather Information During the High-intensive NICU Stay -- 3.3 The Adhesion Phase: Learning Parenting Skills During the Post-intensive NICU Stay -- 3.4 The Eudaimonic Project Phase: the end of the Healthcare Journey and the Everyday Life of the New Family After NICU Discharge -- 4 Conclusions: Advantages of the PHE Model Application to Caregiver Engagement in the NICU -- References -- Serena Barello, Mariarosaria Savarese, Guendalina Graffigna -- The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement -- 1 Caregiver Engagement for Elderly Care: What Matters? -- 2 When Engaging Caregivers Becomes Essential? Lessons Learned from Elderly People Care
    Additional Edition: Print version Graffigna, Guendalina Patient Engagement Warschau/Berlin : Walter de Gruyter GmbH,c2015 ISBN 9783110452433
    Language: English
    Keywords: Electronic books.
    URL: FULL  ((Currently Only Available on Campus))
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  • 6
    UID:
    almahu_9947382343302882
    Format: 1 online resource (xiii, 140 pages) : , illustrations
    Edition: 1st ed.
    ISBN: 3-11-045244-8
    Content: Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients' engagement may thus allow not only to improve clinical outcomes, but also to increase patients' satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients' engagement, by suggesting concrete tools for assessing the levels of patients' engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients' engagement application by describing the best practices and experiences matured in different fields
    Note: Bibliographic Level Mode of Issuance: Monograph , Frontmatter -- , Contents -- , Introduction -- , Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & New Trends / , Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement / , Modelling Patient Engagement in Healthcare: Insight for Research and Practice / , Positive Technology for Enhancing the Patient Engagement Experiences / , Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model / , Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case / , Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations / , Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants / , The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement / , Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field / , List of Figures -- , Index , English
    Additional Edition: ISBN 3-11-045243-X
    Language: English
    Subjects: Sociology
    RVK:
    Library Location Call Number Volume/Issue/Year Availability
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  • 7
    UID:
    edoccha_9958062500902883
    Format: 1 online resource (xiii, 140 pages) : , illustrations
    Edition: 1st ed.
    ISBN: 3-11-045244-8
    Content: Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients' engagement may thus allow not only to improve clinical outcomes, but also to increase patients' satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients' engagement, by suggesting concrete tools for assessing the levels of patients' engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients' engagement application by describing the best practices and experiences matured in different fields
    Note: Bibliographic Level Mode of Issuance: Monograph , Frontmatter -- , Contents -- , Introduction -- , Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & New Trends / , Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement / , Modelling Patient Engagement in Healthcare: Insight for Research and Practice / , Positive Technology for Enhancing the Patient Engagement Experiences / , Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model / , Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case / , Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations / , Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants / , The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement / , Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field / , List of Figures -- , Index , English
    Additional Edition: ISBN 3-11-045243-X
    Language: English
    Subjects: Sociology
    RVK:
    Library Location Call Number Volume/Issue/Year Availability
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  • 8
    UID:
    edocfu_9958062500902883
    Format: 1 online resource (xiii, 140 pages) : , illustrations
    Edition: 1st ed.
    ISBN: 3-11-045244-8
    Content: Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients' engagement may thus allow not only to improve clinical outcomes, but also to increase patients' satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients' engagement, by suggesting concrete tools for assessing the levels of patients' engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients' engagement application by describing the best practices and experiences matured in different fields
    Note: Bibliographic Level Mode of Issuance: Monograph , Frontmatter -- , Contents -- , Introduction -- , Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & New Trends / , Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement / , Modelling Patient Engagement in Healthcare: Insight for Research and Practice / , Positive Technology for Enhancing the Patient Engagement Experiences / , Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model / , Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case / , Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations / , Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants / , The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement / , Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field / , List of Figures -- , Index , English
    Additional Edition: ISBN 3-11-045243-X
    Language: English
    Subjects: Sociology
    RVK:
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
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