UID:
almahu_9949198309102882
Format:
XII, 302 p.
,
online resource.
Edition:
1st ed. 2003.
ISBN:
9783540247821
Content:
What makes information useful? This seemingly simple and yet intriguing and complicated question is discussed in this book. It examines ways in which the quality of information (i.e., its fitness for use) can be improved in knowledge-intensive processes (such as on-line communication, strategy, product development, or consulting). Based on existing information quality literature, the book proposes a conceptual framework to manage information quality for knowledge-based content. It presents four proven principles to apply the framework to a variety of information products. Five in-depth company case studies show how information quality can be managed systematically in order to increase the satisfaction of knowledge workers and information consumers. The book uses frequent diagrams and tables, as well as diagnostic questions and summary boxes to make its content actionable. .
Note:
1 Introducing the Notion of Information Quality -- 2 Information Quality Problems and Current Approaches -- 3 A Framework for Information Quality Management -- 4 Information Quality Case Studies -- 5 Conclusion and Outlook -- References -- A. Information Quality Frameworks Survey -- B. Information Quality Glossary -- C. Study Questions for the Information Quality Cases -- D. Information Quality Assessment - A Self-Test for Information Providers and Knowledge Workers.
In:
Springer Nature eBook
Additional Edition:
Printed edition: ISBN 9783662221266
Additional Edition:
Printed edition: ISBN 9783662221259
Additional Edition:
Printed edition: ISBN 9783540003984
Language:
English
DOI:
10.1007/978-3-540-24782-1
URL:
https://doi.org/10.1007/978-3-540-24782-1
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