UID:
almahu_9948025891102882
Umfang:
1 online resource (619 p.)
ISBN:
1-281-01658-6
,
9786611016586
,
0-08-047480-2
Serie:
Morgan Kaufmann series in interactive technologies
Inhalt:
From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research-in lexicography, conversation analysis, computational linguistics, and social psychology-author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every as
Anmerkung:
Description based upon print version of record.
,
Front Cover; Voice Interaction Design: Crafting the New Conversational Speech Systems; Copyright Page; Table of Contents; Preface; Chapter 1. Introduction; Interfaces; Why Speech?; Why Conversation?; Talking to Machines; What Isn't in This Book; My Approach; The Rest of This Book; Summary; Chapter 2. Speech; Chapter 3. Sound and Meaning; A Note About 'Grammaticality'; Sound; Words; Syntax; Semantics; Prosody; An Interlude on Speech Synthesis; Summary; Chapter 4. Doing Things with Words; Pragmatics; Conversational Pragmatics; Register; Listening; Speech as Action; Dialogue Acts
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Task ManagementSummary; Chapter 5. Conversation; Dialogue Management; Dialogic Pairs; Turns; Groundskeeping; Summary; Chapter 6. Glue; Topic Management: Coherence and Cohesion; Summary; Appendix: Coherence Relations; Chapter 7. Diction; Usage; Lexical Friends and Relatives; Summary; Chapter 8. Crafting Voice Interfaces; To Voice or Not to Voice; Voicing the Web; Bad Habits; Habitability; Summary; Chapter 9. The Team and the Process; The Team; Interaction Architect; Lexicographer; Interactive-Dialogue Writers; Soundscape Designer; Quality Assurance Prime; Usability Prime; Research Prime
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Technology ExpertSubject-matter Expert; The Process; Summary; Chapter 10. Users, Tasks; User Profiles; Task Analysis; Gathering the Data; Summary; Appendix: Sample Task Analysis; Chapter 11. Building the Discourse Model; Collecting Appropriate Vocabulary; Determining Commonly Used Grammatical Constructs; Discovering Effective Interaction Patterns; Summary; Chapter 12. Agents; Personification; Primary Considerations; Cast; Summary; Chapter 13. Dialogue Matters; Errors and Slippages; Prevention; Repair; Pre-Existing Sources; Legacy; Summary; Chapter 14. Scripting; Developing the Dialogue
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Planning the Call FlowSpecifying the Design; Summary; Chapter 15. Iterative Evaluation; Wizard of Oz; Usability Testing; Other Usability Inspection Methods; Beta Tests, Field Studies; Summary; Appendix 15-1: Sample Scalar Questions; Appendix 15-2: Transcription Sample; Chapter 16. Conclusion - Pursuing Habitability; Glossary; Bibliography; Index
,
English
Weitere Ausg.:
ISBN 1-55860-768-4
Sprache:
Englisch
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