In:
Service Business, Springer Science and Business Media LLC, Vol. 4, No. 1 ( 2010-3), p. 27-36
Type of Medium:
Online Resource
ISSN:
1862-8516
,
1862-8508
DOI:
10.1007/s11628-009-0081-7
Language:
English
Publisher:
Springer Science and Business Media LLC
Publication Date:
2010
detail.hit.zdb_id:
2279938-2