In:
Marketing Science, Institute for Operations Research and the Management Sciences (INFORMS), Vol. 33, No. 2 ( 2014-03), p. 188-205
Abstract:
When managers and researchers encounter a data set, they typically ask two key questions: (1) Which model (from a candidate set) should I use? And (2) if I use a particular model, when is it going to likely work well for my business goal? This research addresses those two questions and provides a rule, i.e., a decision tree, for data analysts to portend the “winning model” before having to fit any of them for longitudinal incidence data. We characterize data sets based on managerially relevant (and easy-to-compute) summary statistics, and we use classification techniques from machine learning to provide a decision tree that recommends when to use which model. By doing the “legwork” of obtaining this decision tree for model selection, we provide a time-saving tool to analysts. We illustrate this method for a common marketing problem (i.e., forecasting repeat purchasing incidence for a cohort of new customers) and demonstrate the method's ability to discriminate among an integrated family of a hidden Markov model (HMM) and its constrained variants. We observe a strong ability for data set characteristics to guide the choice of the most appropriate model, and we observe that some model features (e.g., the “back-and-forth” migration between latent states) are more important to accommodate than are others (e.g., the inclusion of an “off” state with no activity). We also demonstrate the method's broad potential by providing a general “recipe” for researchers to replicate this kind of model classification task in other managerial contexts (outside of repeat purchasing incidence data and the HMM framework).
Type of Medium:
Online Resource
ISSN:
0732-2399
,
1526-548X
DOI:
10.1287/mksc.2013.0825
Language:
English
Publisher:
Institute for Operations Research and the Management Sciences (INFORMS)
Publication Date:
2014
detail.hit.zdb_id:
2023536-7
detail.hit.zdb_id:
883054-X
SSG:
3,2
