UID:
almafu_9959328492402883
Format:
1 online resource (xv, 256 pages) :
,
illustrations
ISBN:
9780470428511
,
0470428511
,
9780470377734
,
0470377739
,
1282112643
,
9781282112643
Content:
The Business-Oriented CIO: A Guide to Market-Driven Management introduces the Market Driven Management approach, which applies and adapts some of the best for-profit business thinking for use by CIOs and IT managers. IT departments are integral parts of businesses; if the electronic components like e-commerce sites fail, the business will come to a screeching halt. Run your IT department like a business rather than a reactive entity that only functions to fix problems, and transform your image from that of service center to a true business partner.
Note:
THE BUSINESS-ORIENTED CIO: A Guide to Market-Driven Management; Contents; Preface; Acknowledgments; Part I: THE FUNDAMENTALS; Chapter 1: In Search of Overhead Heroes; Chapter 2: IT Governance; Chapter 3: IT Strategy and Planning; Chapter 4: Portfolio Management; Part II: LEARNING FROM THE BEST; Chapter 5: Customer Management; Chapter 6: Market Intelligence; Chapter 7: Service-Offering Management; Chapter 8: Performance Management; Part III: PUSHING THE ENVELOPE; Chapter 9: Organizational Competencies; Chapter 10: In Search of Customer Service; Chapter 11: Local Heroes; Index.
,
English.
Additional Edition:
Print version: Tillmann, George. Business-oriented CIO. Hoboken, N.J. : John Wiley & Sons, ©2008 ISBN 9780470278123
Additional Edition:
ISBN 0470278129
Language:
English
Keywords:
Electronic books.
;
Electronic books.
;
Electronic books.
;
Electronic books.
URL:
https://onlinelibrary.wiley.com/doi/book/10.1002/9780470428511
URL:
https://onlinelibrary.wiley.com/doi/book/10.1002/9780470428511
URL:
https://onlinelibrary.wiley.com/doi/book/10.1002/9780470428511
