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  • 1
    Book
    Book
    Edinburgh [u.a.] :Elsevier Saunders,
    UID:
    almafu_BV026662672
    Format: XI, 236 S.
    Edition: 2. ed.
    ISBN: 0-7020-2920-3 , 978-0-7020-2920-2
    Note: Includes bibliographical references and index. - Veterinary practice: how and why it is changing -- The management of veterinary practices -- What is a veterinary practice manager? -- Moving into management-what makes a good manager? -- Managing yourself -- Business planning -- Managing human resources: the importance of staff -- Recruitment and discipline -- Principles of employment law -- Human resources: teamwork, communication, and managing change -- Client care -- Sales and marketing -- Understanding financial accounts -- Management accounts and financial planning -- Stock management -- Pricing of fees and products -- Information technology -- Office management -- Premises management -- Health and safety -- Pharmacy and dispensing -- Statutory and ethical aspects of practice -- The future of practice management
    Language: English
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