UID:
almahu_9949385742402882
Format:
1 online resource (xiii, 179 pages) :
,
illustrations.
ISBN:
9781003154600
,
1003154603
,
9781000617696
,
1000617696
Series Statement:
The practical guide to events and hotel management series
Content:
"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of the management of events, hotels, hospitality or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries"--
Additional Edition:
Print version: Berners, Philip. Practical guide to achieving customer satisfaction in events and hotels London ; New York : Routledge, Taylor & Francis Group, 2023 ISBN 9780367723873
Language:
English
Keywords:
Electronic books.
URL:
https://www.taylorfrancis.com/books/9781003154600
