UID:
almahu_9949517684302882
Format:
1 online resource (162 pages) :
,
illustrations
ISBN:
9781351919012 (e-book)
Additional Edition:
Print version: Cook, Sarah, 1955- Measuring customer service effectiveness. London, [England] ; New York, New York : Routledge, 2016, c2004 ISBN 9780566085383
Language:
English
Keywords:
Electronic books.