Format:
XX, 332 S. :
,
graph. Darst. ;
,
23 cm.
Edition:
2. ed.
ISBN:
0-470-02654-5
,
978-0-470-02654-0
Content:
"In this book David Loader analyses the challenges of being a good supervisor and manager in an environment of constant change, variable workloads and pressure to deliver quality service cost effectively. He also discusses the challenges and most effective ways of managing risk, people, and clients."--BOOK JACKET.
Note:
Includes bibliographical references (p. [313]-314) and index
,
1. The challenge -- 2. The management philosophy -- 3. The management of risk -- 4. Securities financing -- 5. Treasury and funding -- 6. Resource management -- 7. Technology in operations -- 8. Procedural documentation -- capturing the knowledge base -- 9. Client management -- 10. Management information -- 11. Outsourcing/insourcing operations functions -- 12. Industry developments -- App. A. FATF documents on the forty recommendations -- App. B. FATF-GAFI -- App. C. Consolidated KYC risk management
Language:
English
Subjects:
Economics
Keywords:
Operations Management
