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Online Resource

Amsterdam [u.a.] : Elsevier

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Details

UID:

b3kat_BV040972031

Format: 1 Online-Ressource (XXI, 179 S.) , Ill., graph. Darst., Kt. , 23 cm

ISBN: 0750676841 , 9780750676847

Series Statement: Improving human performance series

Note: Includes bibliographical references and index

Language: English

Keywords: Callcenter ; Management

URL: Table of contents

URL: Volltext

URL: Volltext (An electronic book accessible through the World Wide Web; click for information)

URL: Inhaltsverzeichnis

URL: Verlagsangaben

URL: http://www.myilibrary.com?id=100675&ref=toc

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