UID:
edoccha_9958103807602883
Umfang:
1 online resource (240 pages)
ISBN:
9789264010727 (PDF)
,
9786610356812
,
92-64-01072-6
Serie:
OECD e-government studies
Inhalt:
This review is the first study that undertakes an in-depth analysis of e-government in Mexico from a whole-of-government perspective. Mexico completed the initial phase of setting up and delivering e-government services successfully, but the continuing public demands to improve government have made the country realise the importance of refocusing the strategy to find a way of making e-government improve the overall quality of government. This report analyses and assesses these challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government in Mexico. It systematically looks at the structure and context for e-government, the case for e-government, external barriers to e-government, planning and leadership, organisational change, collaboration fostered by e-government, making government more customer-focused through e-government, and monitoring and evaluation. This book includes case studies, a statistical annex, and a bibliography.
Anmerkung:
Description based upon print version of record.
,
Foreword; Table of Contents; Assessment and Proposals for Action; Chapter 1. E-Government Structure and Context; Chapter 2. The Case for E-Government; Chapter 3. External Barriers to E-Government; Chapter 4. Planning and Leadership; Chapter 5. Organisational Change; Chapter 6. E-Government Collaboration; Chapter 7. User-focussed E-Government; Chapter 8. Monitoring and Evaluation; Next Steps; Annex A. Case Studies; Annex B. Statistical Annex; Annex C. Methodology; Annex D. Glossary; Bibliography; Additional information on the OECD E-government Web site
,
English
Sprache:
Englisch
