Kooperativer Bibliotheksverbund

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Umfang: 1 online resource (224 pages) : , illustrations

Ausgabe: 1st ed.

ISBN: 1-78300-089-9

Inhalt: This book is written to help managers and business leaders harness the talent and skills of Gen Y.

Anmerkung: Cover -- Copyright -- Credits -- About the Author -- About the Reviewers -- Contents -- Preface -- Chapter 1: Generation Y - Who Are They? -- So, what's burning? -- Unpacking the attributes of Gen Y -- Exploring Gen Y's needs and expectations -- Can you live up to Gen Y's expectations? -- Can your organization live up to Gen Y's expectations? -- Shattering myths about Gen Y -- Myth number 1 - Gen Y is entitled -- Myth number 2 - Gen Y has no work ethic -- Myth number 3 - Gen Y is disrespectful -- Myth number 4 - Gen Y is self-centered -- Myth number 5 - Gen Y wants to run before they can walk -- Shattered myths? So what now? -- Meeting the Gen Y community -- Reframing challenges as opportunities -- Leaning in to change -- Google it... -- Summary -- Chapter 2: Attracting Gen Y Talent to Your Company -- So, what's burning? -- Turbo-charging our job ads -- Converting our ads from mild to sizzling hot! -- Putting the lion's roar in your content -- Tapping into social media - are you digitally networking? -- Tweeting away your time - #tellmeyourstory -- Blogging back to the basics -- Facebook - do you like me? -- The ABCs of heading back to school -- Selecting the "perfect" candidate -- Meeting the Gen Y community -- Reframing challenges as opportunities -- Leaning in to change -- Google it… -- Summary -- Chapter 3: Acclimatizing Gen Y to Your Workplace - Training that is Sticky, Stickier, and Stickiest -- So, what's burning? -- Revealing the learner within - the 360 degree request -- Gen Y - who shows up for training? -- Delivering training - how do YOU show up? -- Orienting Gen Y to workplace realities - everyone on board? -- Creating an unrivalled first impression -- Designing training programs - shiny new tools for your toolbox -- Diamonds in the rough - podcasts, vodcasts, and so much more! -- Podcasts - get you headsets on!. , Vodcasts - now I can see you! -- Meet me online? -- Once upon a time... -- The polls are now open -- Thinking outside the tank -- Do you want to play a game? -- Debate twister -- Search and find -- Mystery learning? -- Upside down? Backwards? No, flip it! -- Making transfer of learning "stickiest -- Forming sticky teams -- Post-training collaborations -- Evaluating your training - did you earn an "A"? -- Reframing challenges as opportunities -- Leaning in to change -- Google it… -- Meeting the Gen Y community -- Summary -- Chapter 4: Unlocking the Secrets to Awesome Conversations with Gen Y -- So, what's burning? -- Stretching the elastic band-a new role awaits you -- Let go-getting out of your own way -- Learning a new language-from crushers to connectors -- Checking assumptions -- Giving and receiving feedback-what to say and how to say it -- What to say -- What not to say -- How to say it -- Navigating the super highway of conflict - potholes, puddles, and ditches -- Shifting gears -- Signaling a new direction -- Seeing what's in the rear view mirror -- Reframing challenges as opportunities -- Leaning in to change -- Google it -- Meeting the Gen Y community -- Summary -- Chapter 5: Inspiring Star Performance- Reaching Seriously for Sirius -- So what's burning? -- Transmitting new messages - Why? What? How? -- Exploring change within-an invitation to try something new -- Tuning in to Gen Y's wavelength -- Responding to Gen Y's input - are we clashing or collaborating? -- Exploring new horizons for Gen Y - the galaxy beyond their jobs -- Ideas that come from Jupiter, Mars, and Saturn -- Responding to the pitch -- Encouraging them to keep pitching! -- Looking through the telescope -- Falling stars - learning how to fall with grace and grit -- Falling, falling, rising! -- Morphing into a culture that knows how to fall. , Reframing challenges as opportunities -- Leaning in to change -- Google it -- Meeting the Gen Y community - introducing…Peggy Liu! -- Summary -- Chapter 6: Performance Management- Becoming Hyperintentional About Sustainability -- So, what's burning? -- Managing daily performance - the secret sauce for getting things just right -- What's too much -- What's too little -- What's just right? -- Developing performance appraisals - a new GPS for Gen Y -- How to evaluate -- Coordinate 1 - Blue sky dreaming: your head in the clouds again -- Coordinate 2 - Developing a blueprint for success: getting from here to where? -- Coordinate 3 - Contributing to Gen Y's success: YOUR GPS matters too! -- Who evaluates -- Appraisal interviews - from OH NO to OH YES! -- Navigating the unexpected - when performance gets a flat tire -- Navigating the unexpected -- Deja vu - when the behavior recurs -- When it's time to say goodbye -- Reframing challenges as opportunities -- Leaning in to change -- Google it -- Meeting the Gen Y community - introducing...Abdulmohsen Almuhanna! -- Summary -- Chapter 7: Rewarding Peak Performers - Goodbye Plaques, Trophies, and Recognition Pins -- So, what's burning? -- Incentivizing peak performance with financial rewards -- Performance-based reward system - rewarding superstars -- Identifying the superstars -- Fine-tuning our process - differentiating between low-end, middle, and top performers -- Determining fund size - how fat is your wallet? -- Rewarding team performance -- Recognizing staff - possibilities beyond cash -- E-recognition - congratulatory messages go viral! -- Personalized recognitions - beyond another gold-plated watch -- Spontaneous bursts of caring - just because -- Incorporating a few tantalizing workplace perks -- Work space - here, there, and everywhere -- Expatriate opportunities - pack your bags!. , A philanthropic generation -- Sometimes, it's about doing nothing at all -- Reframing challenges as opportunities -- Leaning in to change -- Google it -- Meeting the Gen Y community - introducing...Victoria Kovalenko! -- Summary -- Chapter 8: Mentoring the Next Generation of Leaders - Legacy Building, One Gen Y at a Time -- So, what's burning? -- Getting YOU primed for the mentoring journey ahead -- An invitation to get over ourselves -- Blueprint for your training - yes, training for YOU too! -- Parachuting Gen Y into their future - their wish list and your map -- The great revelation - what's on Gen Y's wish list? -- Your map - guiding Gen Y to their career destination -- Can I get a little support here? - mentoring the mentors -- Throwing a mentoring life raft to YOU -- Throwing a life raft to Gen Y too! -- Reframing challenges as opportunities -- Leaning in to change -- Google it -- Meeting the Gen Y community - introducing...Hande Gulsen! -- Summary -- Chapter 9: Retaining Gen Y - What Else Does it Take to Keep Them? -- So, what's burning? -- Putting your organization's culture on your radar screen -- The view under the microscope - one step back and two steps forward -- Parking one's ego for incoming messages -- Developing your sixth sense to the noise around you -- Embracing the celestial sounds of whining -- Silence ain't golden -- Oh no! They're leaving!... Let them -- Putting the stick down - don't beat yourself up -- Holding the door open for Gen Ys as they leave -- Reframing challenges as opportunities -- Leaning in to change -- Google it -- Meeting the Gen Y community - introducing...Dr. Ganesh Ramachandran! -- Summary -- Chapter 10: Multigenerational Unity - Singing in Semiperfect Harmony -- So, what's burning? -- Setting the right tempo for working together - maestro, please set the stage -- Singing from a value-based song sheet. , Establishing contractual agreements for our working relationships -- Welcome to your team charter! -- Checking in and checking out -- Zero tolerance for B'ing flat! -- Striking the right chord -- Striking a different chord -- Multigenerational collaborations - singing an octave higher -- Leveraging the generational mix in unconventional ways -- Informal conversations - a cappuccino moment -- Establishing community circles that keep us singing in semiperfect harmony -- Instruments of our success -- How does feedback resonate with you - a prelude to success -- Reframing challenges as opportunities -- Leaning in to change -- Google it -- Meeting the Gen Y community - introducing...Gwen Hill! -- Summary -- Our last few minutes together... -- Blank Page.

Weitere Ausg.: ISBN 1-78300-088-0

Weitere Ausg.: ISBN 1-322-24266-6

Sprache: Englisch